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- Faculty Publications (38)
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- All HBS Web (348)
- Faculty Publications (38)
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
competitor without anyone being the wiser. Working from home has facilitated searches. Employees didn’t have to close the door and hold hushed phone conversations with recruiters (not that such efforts ever fooled anyone). At home and... View Details
- 01 Dec 1996
- News
An Entrepreneurial Journey
car care. Acquiring eight auto shops in Utah in 1979, he launched Jiffy Lube International Inc. (JLI), which today operates more than 1,300 stores nationwide through franchised and company-owned service centers. In 1990, Hindman sold JLI... View Details
- 01 Mar 2017
- News
The Middle Way
canoes, dwellings, and totem poles. A road now bisects the hill and the coast, with a busy logging facility operating just off the water. Hulking yellow vehicles relocate felled trees around a dirt lot, navigating stacks of... View Details
Keywords: Dan Morrell; photos by Kamil Bialous
- 01 Dec 2010
- News
This Is What I Do
made.” Richard Bailey: Paradise Saved PRESERVING TWO ENVIRONMENTS: Bailey at his workplace. Tetiaroa © timmckenna.com On the phone was The Godfather, calling to ask a favor, and Richard Bailey (MBA 1981) just couldn’t refuse. It was ten... View Details
- 13 Sep 2011
- First Look
First Look: September 13
information environment in which foreign subsidiaries operate affects investment decisions in multinational corporations (MNCs). We hypothesize and find that foreign subsidiaries in country-industries with more transparent information... View Details
Keywords: Sean Silverthorne
- 20 May 2014
- First Look
First Look: May 20
This case study explores organizational design and incentive choices related to building a middle management layer as a company scales up its operations. Go Mobile, an Indian mobile phone retailer, uses high-powered incentives to... View Details
Keywords: Sean Silverthorne
- 19 Jun 2017
- News
How Women's Basketball Conquered Europe
ended up placing several players there, and within a matter of a couple years, all of a sudden I found that I had about three dozen players in maybe 10 different countries. And then calls started coming in. Remember, this is before emails and the-- so most of the... View Details
- 14 Mar 2019
- News
The Merchant of Osaka
Umeda visits. Sato-san’s right lung has failed; morphine helps ease the pain, but it’s hard not to worry as the weekend nears. The clinic is always a phone call away, Dr. Umeda reassures them. Matsubara is one of eight clinics View Details
Keywords: Health, Social Assistance
- 08 Sep 2016
- News
How We Make It Work
at certain points in my career but only in hours, never in responsibilities. My advice is to always take the promotion or new job and then figure out how to make it work. Once you have the job, you can redefine it as needed. Women in particular often View Details
- 01 Jun 2017
- News
Life in Lockdown
funding. Guided by cofounders Sapone and Beck, the service currently operates in Boston, New York, and San Francisco. It wasn’t the only great idea to come out of the initial Lockdown. “At the end of the week we were very sure this... View Details
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
substantially fewer violations. With improved compliance, channel prices increase by 2% without loss in volume. The reduction in violations is particularly stark among authorized retailers with lower sales volume, those that previously View Details
- 26 May 2022
- News
Bidding Up
Wilson. Paul Milgrom: Yeah? BW: You’ve won the—you’ve won the Nobel Prize. And so they’re trying to reach you, but they cannot, they don’t seem to have a number for you. Mary: We gave them your cell phone number. JH: Actually, they both... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
incomplete contracts model of vertical integration choices into a standard perfectly competitive international trade framework. Integration decisions are driven by a trade-off between the pecuniary benefits of coordinating production decisions and the managers' private... View Details
Keywords: Sean Silverthorne
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
Teixeira Abstract—Online retail accounts for a rapidly growing proportion of revenues in many industries. While selling online broadens firms’ access to consumers, operating margins are often lower in online stores than in physical... View Details
Keywords: Dina Gerdeman
- 01 Apr 1997
- News
Facing the Music
documenting quality grassroots music from all around the world, has greatly enhanced its operational efficiency, a key to its competitive health as a small but highly regarded independent label. Knutson, who still keeps in touch with his... View Details
Keywords: Marguerite Rigoglioso
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
6 I got to work in my basement on starting FreeMarkets. The first thing we did was raise some money, and then we built some software. We found some pilot clients and started to develop market-making skills, a supplier database, rules for the market, and a call center... View Details