Outcome Measurement - Publications - Faculty & Research

26 Jan 2022
News

Making Peace with Anger

convince an employee that wasn’t performing to measure to get up to the level that we were expecting. And now, all of a sudden, I was confronted with my wife saying, “I want to get separated and divorced,” and all those tools that had... View Details

25 Apr 2017
First Look

First Look at New Research, April 25

Economics & Management Strategy Measuring Consumer Preferences for Video Content Provision via Cord-Cutting Behavior By: Prince, Jeffrey, and Shane Greenstein Abstract—The television industry is undergoing a generational shift in... View Details

Keywords: Sean Silverthorne

Web

Affiliated Organizations & Institutions - Institute For Strategy And Competitiveness

Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network Affiliated Organizations & Institutions The International... View Details

24 Jun 2002
Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

Enduring Success Provides There are four satisfactions of enduring success, according to Stevenson: Achievement: Do you measure accomplishments against an external goal? Power, wealth, recognition, competition against others. Happiness:... View Details

Keywords: by Martha Lagace

Web

Providers - Institute For Strategy And Competitiveness

are part of, and function as teams rather than free agents. Focus on the full cycle of care. Integrate care with both upstream and downstream entities to ensure good patient results. Demonstrate good results. Report outcomes to patients,... View Details

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

educating first generation college students and moving away from prioritizing candidates coming from more privileged backgrounds.” Measurement was on the minds of several respondents. Steve Hopkins said that diversity “needs to be an... View Details

Keywords: by James Heskett

19 May 2021
Op-Ed

Why America Needs a Better Bridge Between School and Career

college degree. Incentives and measurement will also play an important role in understanding the success of training efforts. If college-focused programs aspire to support employment outcomes, labor market View Details

Keywords: by Joseph B. Fuller and Rachel Lipson

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

Harvard Business School, the outcome doesn't mean the decision made was a good one. Knowing doesn't lessen the value of discussing the issues. "Executives fired for cause rarely go quietly. They usually sue to keep the money they... View Details

Keywords: by James Heskett

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

strategies. The strategy map for a support unit typically includes a financial objective to improve its efficiency in supplying services to the enterprise. This objective is usually measured by the cost of services provided and a... View Details

Keywords: by Robert S. Kaplan; Service

23 Oct 2013
Research & Ideas

Overcoming Nervous Nelly

others said, "I am anxious" or "I am calm." That simple reframing device dramatically changed the outcome of their performances. Measured by voice recognition software that rated pitch,... View Details

Keywords: by Michael Blanding

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Team - Institute For Strategy And Competitiveness

UT Austin; Frank and Charmaine Denius Distinguished Dean’s Chair in Medical Leadership International Consortium for Health Outcomes Measurement Michael E. Porter M.B.A., Ph.D., Bishop William Lawrence... View Details

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

like exports that can also be driven up by policies that do not raise productivity or long-term prosperity. For policy makers, this suggests that each individual measure under consideration needs to be tested as to whether it improves... View Details

Keywords: by Christian Ketels

18 May 2016
Research & Ideas

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

murdering somebody). Afterward, the researchers measured how well the participants remembered the experiences. The memory scores were lowest among those trying to recall a time they engaged in unethical behavior. Memories of our own... View Details

Keywords: by Carmen Nobel

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

Competing arguments become difficult to judge, since advocates will suggest using those measures (net income, return on capital, market presence, share of mind, and so on) that favor their preferred alternative. Fuzzy thinking and long... View Details

Keywords: by David A. Garvin & Michael A. Roberto

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

personal level, for instance, by asking how everyone is holding up. “It can be harder to pay attention to a long meeting online versus face-to-face.” Afterward, managers should articulate key outcomes of the meeting using other media like... View Details

Keywords: by Dina Gerdeman

06 Oct 2003
Research & Ideas

The Problem with Hedge Funds

the investor has seen before. In many instances the banks are accepting investments from qualified individuals—people with a net worth of more than a certain amount. But the net worth measure is somewhat elastic, and smaller investors are... View Details

Keywords: by D. Quinn Mills

December 5, 2024
Article

A Consensus Definition of Creativity in Surgery: A Delphi Study Protocol

By: Alex Thabane, Tyler McKechnie, Phillip Staibano, Vikram Arora, Goran Calic, Jason W. Busse, Sameer Parpia and Mohit Bhandari

Introduction
Clear definitions are essential in science, particularly in the study of abstract phenomena like creativity. Due to its inherent complexity and domain-specific nature, the study of creativity has been complicated, as evidenced by the various... View Details

Keywords: Creativity; Health Care and Treatment; Outcome or Result; Measurement and Metrics

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02 Jun 2021
Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

for these long-standing disparities.” For the past 20 years, Chandra has been examining differences in health outcomes between white and Black Americans, searching for solutions to shrink the gap. In a recent working paper published... View Details

Keywords: by Michael Blanding; Health

28 Feb 2012
First Look

First Look: Feb. 28

argue that competition can lead organizations to provide illicit quality that satisfies customer demand but violates laws and regulations and that this outcome is particularly likely when price competition is restricted. Using 28 million... View Details