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  • 01 Dec 2000
  • News

Books

Code of Change. Despite its importance, Beer and Nohria assert that the process of change remains poorly understood, and only a third of corporate change initiatives succeed. After encountering widely divergent assumptions by leading executives about View Details
Keywords: Rogelio Fussa; Publishing Industries (except Internet); Information
  • 31 Jan 2011
  • Research & Ideas

Taking the Fear out of Diversity Policies

amount of anxiety for people," says Lakshmi Ramarajan, an assistant professor of organizational behavior at Harvard Business School. "A lot of times the context of the conversation is around diversity as a problem—isolation,... View Details
Keywords: by Carmen Nobel
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

on retail prices. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52208 January 2017 Journal of Conflict Resolution Beyond Zeroes and Ones: The Intensity and Dynamics of Civil Conflict By:... View Details
Keywords: Sean Silverthorne
  • 08 May 2012
  • First Look

First Look: May 8

economic development, and time-invariant unobserved characteristics of origin and host countries. We further show that egalitarianism correlates in a conceptually compatible way with an array of organizational practices pertinent to... View Details
Keywords: Carmen Nobel
  • 09 Feb 2016
  • First Look

February 9, 2016

forthcoming Berrett-Koehler Publishers Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle) By: Malhotra, Deepak Abstract—Some negotiations are easy. Others are more difficult. And then... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2011
  • News

Coming Full Circle

“Mutiny is a rare and extreme example, but my findings also apply to situations where it becomes necessary to manage conflict or create buy-in for organizational change,” she adds. Merryman cites HBS... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services
  • 13 Jun 2005
  • Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

interactions. So, how well can hospitals adopt new technologies? And is this a blueprint for organizational learning and technology adoption in general? Sara Grant: Why did you choose a hospital setting to study technology adoption... View Details
Keywords: by Sara Grant; Health
  • 20 Nov 2012
  • First Look

First Look: November 20

clients may be served by separate organizational units that are under common control and/or ownership. Second, a family of hybrid conflict polices has evolved that feature elements of the split account... View Details
Keywords: Sean Silverthorne
  • 01 Oct 1997
  • News

Theory & Practice

practices that will allow people to flourish - the key to organizational success. Do Lunch or Be Lunch by Howard H. Stevenson (Harvard Business School Press) According to HBS professor Howard Stevenson, most of human history and much of... View Details
  • 11 Mar 2013
  • Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

cutting-edge company again, that would be even better. Second, Mayer should begin thinking about the organizational fallout from her decision. Some observers suggest that she may simply want many people who work from home to leave... View Details
Keywords: by Lakshmi Ramarajan; Publishing; Web Services
  • 01 Dec 2008
  • News

Designing Change

Hill, who expects the case to be taught in Marketing and Organizational Behavior courses as well as in design schools. “Most of our change-management cases focus on a CEO or senior leader, not a middle manager, and few consider how to... View Details
Keywords: Julia Hanna
  • 01 Feb 1999
  • News

All in the Family

job." Jon and George Pellegrin were grappling with issues common to any company: managerial differences, power clashes, succession questions. But ratcheting up the intensity of their struggle was the fact that they were not just talking manager to manager. They were... View Details
Keywords: Marguerite Rigoglioso
  • 17 Feb 2010
  • First Look

First Look: Feb. 17

illustrates Hindustan Unilever Limited's conflict resolution and people development policies using a "leading from the middle" example. The story centers on the challenges faced by an HR manager at a factory who must meet View Details
Keywords: Martha Lagace
  • 21 Oct 2014
  • First Look

First Look: October 21

compensation and incentives, performance reviews, and measuring sales effectiveness. Part 4 examines broader organizational requirements for effective selling and strategy implementation: developing sales managers who can manage and... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

process, we have weakened critical institutions and the principles and standards of judgment that ought to stand as a protection against conflicts of interest. We need solutions that are driven by a much broader conception of what went... View Details
Keywords: by Kim B. Clark
  • July 2022
  • Teaching Note

Arçelik (A), (B): From a Dealer Network to an Omnichannel Experience

By: Ayelet Israeli, Fares Khrais and Menna Hassan
Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Electronics Industry; Retail Industry; Consumer Products Industry; Turkey
Related
  • November 1988 (Revised July 1997)
  • Case

Technology Transfer at a Defense Contractor

By: Linda A. Hill
At a time of great changes in the corporate environment, Larry Yoshino, a design lab manager at Parsons Controls Corp., faces a delay in a costly defense project due to the inability of one of his subordinates to gain the cooperation of engineers at Parsons'... View Details
Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects
Related
  • 11 May 2010
  • First Look

First Look: May 11

Standard theories of corporate ownership assume that because markets are efficient, insiders ultimately bear agency costs and therefore have a strong incentive to minimize conflicts of interest with outside investors. We show that if... View Details
Keywords: Martha Lagace
  • Web

Leadership Execution and Action Planning (LEAP) - Course Catalog

the right leadership team. Addressing conflicting organizational culture issues and retaining key talent. Module 2: Turnarounds in For-Profit and Non-Profit Organizations Turnarounds represent a high-risk... View Details
  • 01 Jun 2008
  • News

Alumni Books

while also respecting humanistic values. They lay out the positivist, social constructionist, and postmodernist perspectives on the theory of educational organization to help readers develop new ways of thinking about organizational... View Details
Keywords: Management