Publications

01 May 2012
First Look

First Look: May 1

marketplace and so under-invest in the new technology. The second suggests that incumbent firms develop organizational capabilities and cognitive frames that make them slow to "see" new opportunities and that make it difficult... View Details

Keywords: Carmen Nobel

02 Sep 2008
First Look

First Look: September 3, 2008

its effects on employee outcomes such as employment, earnings, and health and safety. We analyzed a matched sample of nearly 1,000 companies in California. ISO 9001 adopters subsequently had far lower View Details

Keywords: Sean Silverthorne

January 1998
Case

Connecticut Spring and Stamping Corp. (C)

By: H. Kent Bowen, Massimo Russo and Steven J. Spear

Andy Youmans, executive vice president of CSSC, joins a group of U.S. executives on a tour of Japanese factories that practice the TPS. Three of the factories produce products similar to CSSC's, and even though they use similar equipment, they are significantly more... View Details

Keywords: Managerial Roles; Performance Improvement; System; Organizational Change and Adaptation; Performance Productivity; Training; Quality; Business Ventures; Competency and Skills; Production; Adoption

12 Jul 2010
Research & Ideas

Rocket Science Retailing: A Practical Guide

often need organizational change that the retailer is reluctant to make. Implementing analytic skills might require collaboration across multiple functions. Analytics are simply not "fun" for many people. Q: How can managers... View Details

Keywords: by Martha Lagace; Retail; Auto

17 Oct 2017
First Look

First Look at New Research and Ideas, October 17, 2017

opportunity that's right for you. Entering StartUpLand will guide you as you seek your ideal entry point into this popular, cutting-edge organizational paradigm. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53337 2017... View Details

Keywords: Sean Silverthorne

14 Jun 2016
First Look

June 14, 2016

roles are uncertain, goals are shifting, expertise and organizational cultures are varied, and participants have clashing or even antagonistic perspectives. I have studied more than a dozen cross-industry innovation projects, among them... View Details

Keywords: Sean Silverthorne

17 Apr 2007
First Look

First Look: April 17, 2007

organizations and as a society. Yet, what is well understood within the organizational literature is that such changes are difficult and are usually met with resistance. Sustainability is no exception; executives and organizations have... View Details

Keywords: Martha Lagace

November 1990 (Revised September 1991)
Case

The Transformation of IBM

By: Andrall E. Pearson and David B. Yoffie

John Akers, IBM's chairman, must confront how to transform a $60 billion, full line, global computer company that is the leader in every market it serves, yet losing share across the board. The case explores senior management's perspective on the process of... View Details

Keywords: Organizational Change and Adaptation; Transformation; Corporate Strategy; Adoption; Management Teams; Information Infrastructure; Information Technology; Multinational Firms and Management; Computer Industry

14 Sep 2010
First Look

First Look: September 14, 2010

PublicationsRecent Advances in the Empirics of Organizational Economics Authors:Nicholas Bloom, Raffaella Sadun, and John Van Reenen Publication:,em>Annual Review of Economics Vol. 2 (2010) Abstract We present a survey of recent... View Details

Keywords: Sean Silverthorne

23 Aug 2019
Sharpening Your Skills

Has the Corporate Mission Just Been Disrupted?

the de facto expression of the institutional purpose guiding many managers’ decision making. Malcolm Salter proposes an alternative, justice-based guideline for corporate purpose based on established moral and organizational principles.... View Details

Keywords: by Sean Silverthorne; Green Technology

September 2003 (Revised November 2005)
Case

Best Buy Co., Inc. (A): An Innovator's Journey

By: Dorothy A. Leonard and Brian DeLacey

The CEO of Best Buy, a hugely successful retailing company, has hired consulting firm Strategos to imbue the company with an improved innovative capability. The six-month program of experimental learning yields new business ideas and also trains Best Buy employees as... View Details

Keywords: Innovation and Management; Innovation Strategy; Management Teams; Creativity; Adoption; Organizational Change and Adaptation; Employees; Learning; Training; Programs; Retail Industry; United States