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Show Results For
- All HBS Web
(1,048)
- People (2)
- News (307)
- Research (615)
- Events (1)
- Multimedia (7)
- Faculty Publications (343)
- 05 Jul 2023
- News
GCC Alumni Celebrate Grand Opening of New Club Center
facing the GCC and the world, such as education, food security, health, and national development," he says. "Dubai and the UAE's commitment to innovation, entrepreneurship, and collaboration is attracting talented professionals and... View Details
Keywords: Margie Kelley
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
trapped men (enough food for two men for 10 days) combined to make the possibility of rescue appear all but impossible to consulted experts. A mining rescue in the United States just a few years earlier, in which nine men were trapped 240... View Details
- Web
Health Care - Faculty & Research
Bandiera and B. Kelsey Jack A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect of non-financial rewards, especially in organizations that hire individuals to perform... View Details
- 01 Jun 2023
- News
Curb Appeal
1890s, a commissioner and Civil War veteran named Col. George Waring introduced such modern practices as street-sweeping and a uniformed workforce organized along military lines. He even launched something resembling a modern recycling... View Details
- Article
How Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods
In many service industries, companies compete with each other on the basis of the waiting time their customers experience, along with other strategic instruments such as the price they charge for their service. The objective of this paper is to conduct an empirical... View Details
Keywords: Customer Satisfaction; Price; Service Delivery; Mathematical Methods; Competition; Food and Beverage Industry; Food and Beverage Industry
Allon, Gad, Awi Federgruen, and Margaret P. Pierson. "How Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods ." Manufacturing & Service Operations Management 13, no. 4 (Fall 2011).
- February 2025
- Case
Managing Complexity at mymuesli
By: Thomas Graeber and Stacy Straaberg
In April 2009, direct-to-consumer e-commerce muesli brand mymuesli faced a flood of customer questions. The breakfast cereal startup enabled users to order personalized muesli on its website by choosing from 75 organic ingredients for a total of 566 quadrillion... View Details
- April 2021
- Case
Coca-Cola: Preparing for the Next 100 Years
By: Cynthia A. Montgomery and James Weber
In early 2020, James Quincey, the 14th chair of the 133-year old The Coca-Cola Company, was in the midst of a years-long transformation of Coca-Cola from being the leading carbonated soft drink (CSD) beverage company into a total beverage company. The company’s... View Details
Keywords: Strategy; Diversification; Change Management; Organizational Culture; Environmental Sustainability; Food and Beverage Industry; United States
Montgomery, Cynthia A., and James Weber. "Coca-Cola: Preparing for the Next 100 Years." Harvard Business School Case 721-359, April 2021.
- Web
Continuing Education - Business & Environment
Continuing Education Continuing Education Continue your climate education through HBS Executive Education and Harvard Business School Online. Harvard Business School Online Courses Business and Climate Change Online Prepare yourself and your View Details
- Web
Social Enterprise - Faculty & Research
discuss how these findings advance understanding of how organizational structure and corporate leadership interact and of how organizations can more effectively realize the strategic value of corporate social responsibility activities.... View Details
- Web
Faculty & Researchers - Managing the Future of Work
The Gift of Global Talent: How Migration Shapes Business, Economy, & Society . Research Use Purpose to Transform Your Workplace , Harvard Business Review, 2022. With Leena Nair, Nick Dalton, and Patrick Hull. Digital Commerce and Delivery: Preparing View Details
- 15 Oct 2008
- First Look
First Look: October 15, 2008
organizational strategy focused on attaining high performance, bring those elements into a coherent relationship with the strategy and each other, and help guide the actions of people throughout an organization in the pursuit of high... View Details
Keywords: Martha Lagace
- 22 Aug 2005
- Research & Ideas
Restoring a Global Economy, 1950–1980
quasi-capitalist economy—were isolated from the world economy. On the other hand, new types of firms expanded abroad. These included management consultants, which transferred knowledge across borders, and fast food restaurants and hotels,... View Details
Keywords: by Geoffrey Jones
- 03 Jan 2023
- What Do You Think?
How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?
described her organization as “mission-focused, values-based (contained in the Girl Scouts Promise and the Law), and demographics-driven” (her code word for diversity). She once described to me a teeter-totter, writing a “$24 million... View Details
Keywords: Re: James L. Heskett
- Web
Curriculum - Business & Environment
meat sector. Compared to intensive agricultural practices, Aleph's cultured (or lab-grown) meat solution held the promise of considerably reducing greenhouse gas emissions, as well as the use of land and water, while providing a new source of View Details
- 25 Jun 2020
- Blog Post
Harvard Business School Class of 2021 Student Profiles
organizations that changed people’s lives for the better.” While there, she cofounded local chapters of two nonprofits, in education and healthcare respectively. HOME REGION San Francisco, CA UNDERGRAD EDUCATION Dartmouth College PREVIOUS... View Details
- 24 Jul 2007
- First Look
First Look: July 24, 2007
collaboration. Second, they didn't organize effectively for collaboration, believing that innovation could be managed much like production and partners treated like "suppliers." And third, they didn't invest in building... View Details
Keywords: Martha Lagace
- 06 Jul 2023
- News
Home Economics
nonprofit. The organization uses an evidence-based “graduation approach” that provides two years of support to help these women build new livelihoods and micro-enterprises. This includes supporting basic needs, setting up savings groups,... View Details
Keywords: April White
- Web
Advisory Board - Entrepreneurship
trustee of the Berkeley Art Museum and Pacific Film Archive, and serves on boards of the Rock Center for Entrepreneurship at Harvard Business School and the University of Illinois College of Engineering. Mr. Burgstone actively supports View Details
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
The research provides food for thought as policymakers debate the efficacy and fairness of education initiatives like No Child Left Behind, the 2001 United States Act of Congress requiring federally funded public schools to administer... View Details
- 04 Feb 2002
- Research & Ideas
How a Juicy Brand Came Back to Life
Even now, mere mention of Quaker Oats' acquisition of Snapple causes veteran dealmakers to shudder. For good reason. In 1993, Quaker paid $1.7 billion for the Snapple brand, outbidding Coca-Cola, among other interested parties. In 1997, Quaker sold Snapple to Triarc... View Details