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  • 01 Mar 2024
  • News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 03 Aug 2009
  • Research & Ideas

Corporate Social Responsibility in a Downturn

reputation and brand. In general these activities create a win-win for the company and its larger group of stakeholders. Q: Many nonprofits from museums to food banks are worried about the dwindling number of donors and their future in... View Details
Keywords: by Martha Lagace
  • February 2025 (Revised February 2025)
  • Case

Managing Complexity at mymuesli

By: Thomas Graeber and Stacy Straaberg
In April 2009, direct-to-consumer e-commerce muesli brand mymuesli faced a flood of customer questions. The breakfast cereal startup enabled users to order personalized muesli on its website by choosing from 75 organic ingredients for a total of 566 quadrillion... View Details
Keywords: Customer Satisfaction; Decisions; Food; Product Marketing; Product Positioning; Product Launch; Problems and Challenges; Behavior; Competitive Advantage; Customization and Personalization; Segmentation; Internet and the Web; Food and Beverage Industry; Europe; Germany
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  • 15 Nov 2022
  • Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

also advising the government—the drug-regulation division of the US Food and Drug Administration—on how to strengthen its oversight of pharma. In addition to this alleged conflict of interest, McKinsey recommended questionable sales... View Details
Keywords: by Pamela Reynolds
  • Web

Curriculum - Business & Environment

meat sector. Compared to intensive agricultural practices, Aleph's cultured (or lab-grown) meat solution held the promise of considerably reducing greenhouse gas emissions, as well as the use of land and water, while providing a new source of View Details
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

trapped men (enough food for two men for 10 days) combined to make the possibility of rescue appear all but impossible to consulted experts. A mining rescue in the United States just a few years earlier, in which nine men were trapped 240... View Details
Keywords: by Amy C. Edmondson; Mining
  • Web

Social Enterprise - Faculty & Research

discuss how these findings advance understanding of how organizational structure and corporate leadership interact and of how organizations can more effectively realize the strategic value of corporate social responsibility activities.... View Details
  • Article

How Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods

In many service industries, companies compete with each other on the basis of the waiting time their customers experience, along with other strategic instruments such as the price they charge for their service. The objective of this paper is to conduct an empirical... View Details
Keywords: Customer Satisfaction; Price; Service Delivery; Mathematical Methods; Competition; Food and Beverage Industry; Food and Beverage Industry
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  • 05 Jul 2023
  • News

GCC Alumni Celebrate Grand Opening of New Club Center

facing the GCC and the world, such as education, food security, health, and national development," he says. "Dubai and the UAE's commitment to innovation, entrepreneurship, and collaboration is attracting talented professionals and... View Details
Keywords: Margie Kelley
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

described her organization as “mission-focused, values-based (contained in the Girl Scouts Promise and the Law), and demographics-driven” (her code word for diversity). She once described to me a teeter-totter, writing a “$24 million... View Details
Keywords: Re: James L. Heskett
  • Web

Faculty & Researchers - Managing the Future of Work

The Gift of Global Talent: How Migration Shapes Business, Economy, & Society . Research Use Purpose to Transform Your Workplace , Harvard Business Review, 2022. With Leena Nair, Nick Dalton, and Patrick Hull. Digital Commerce and Delivery: Preparing View Details
  • 01 Jun 2023
  • News

Curb Appeal

1890s, a commissioner and Civil War veteran named Col. George Waring introduced such modern practices as street-sweeping and a uniformed workforce organized along military lines. He even launched something resembling a modern recycling... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

quasi-capitalist economy—were isolated from the world economy. On the other hand, new types of firms expanded abroad. These included management consultants, which transferred knowledge across borders, and fast food restaurants and hotels,... View Details
Keywords: by Geoffrey Jones
  • 25 Jun 2020
  • Blog Post

Harvard Business School Class of 2021 Student Profiles

organizations that changed people’s lives for the better.” While there, she cofounded local chapters of two nonprofits, in education and healthcare respectively. HOME REGION San Francisco, CA UNDERGRAD EDUCATION Dartmouth College PREVIOUS... View Details
  • 06 Jul 2023
  • News

Home Economics

nonprofit. The organization uses an evidence-based “graduation approach” that provides two years of support to help these women build new livelihoods and micro-enterprises. This includes supporting basic needs, setting up savings groups,... View Details
Keywords: April White
  • Web

Continuing Education - Business & Environment

Continuing Education Continuing Education Continue your climate education through HBS Executive Education and Harvard Business School Online. Harvard Business School Online Courses Business and Climate Change Online Prepare yourself and your View Details
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

organizational strategy focused on attaining high performance, bring those elements into a coherent relationship with the strategy and each other, and help guide the actions of people throughout an organization in the pursuit of high... View Details
Keywords: Martha Lagace
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

collaboration. Second, they didn't organize effectively for collaboration, believing that innovation could be managed much like production and partners treated like "suppliers." And third, they didn't invest in building... View Details
Keywords: Martha Lagace
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

Supplements the case "Nestle's Milk District Model: Economic Development for a Value-Added Food Chain and Improved Nutrition." Purchase this supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=907402 A... View Details
Keywords: Martha Lagace
  • 24 Feb 2016
  • Research & Ideas

Why It's Best to Take Tests Early in the Day

The research provides food for thought as policymakers debate the efficacy and fairness of education initiatives like No Child Left Behind, the 2001 United States Act of Congress requiring federally funded public schools to administer... View Details
Keywords: by Carmen Nobel; Education