Order Processing - Publications - Faculty & Research

07 May 2012
Research & Ideas

The Art of Haggling

Let's say a successful businessman is in the process of buying a lakeside cottage from the original owner. The prospective buyer makes a lowball offer. The owner counters with a high demand. Both parties chest their cards, each hoping the... View Details

Keywords: by Katie Johnston

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

Bennis. True North assembled this developmental process in an original approach that enabled people to develop themselves as authentic leaders. In order to see how leadership has changed in the past decade,... View Details

Keywords: by Bill George

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

companies are being managed for the long term." Their first order of business was to determine a method for categorizing companies on the short-term/long-term continuum. The answer came in the very words used by executives to discuss... View Details

Keywords: by Sean Silverthorne; Financial Services

12 Oct 2022
Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

order of highest probability of acceptance—friends, sisters and then parents. I received love from everyone but didn’t make everyone happy. My parents are still processing the grief. They feel a sense of... View Details

Blog

Is AI Coming for Your Job?

irrelevant construct when considering how to harness generative AI capabilities. Processes ranging from negotiating contracts with vendors to developing marketing messages will be redesigned from the ground up in View Details

Portrait Project

Janie McDonough

schedule had been set, but only for a moment... before a rush order came in or a pressman called in sick and the process started all over. But my dad did not mind the chaos. In fact, he secretly enjoyed the... View Details

03 Jun 2014
First Look

First Look: June 3

revolutionary, rather than evolutionary, innovation. This note outlines a process for studying extreme consumers-consumers who fall in both tails of a normal distribution of customers-with needs, behaviors, attitudes, and emotions... View Details

Keywords: Sean Silverthorne

09 Nov 2010
First Look

First Look: November 9, 2010

belief is sound, but the authors' analysis of the performance of 45 companies led by CEOs with military experience revealed differences in how the branches (Army, Navy, Air Force, Marine Corps) prepare leaders for business. Those differences reflect the trade-off... View Details

Keywords: Sean Silverthorne

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details

Keywords: by Joseph L. Bower

06 Aug 2021
Book

Steve Jobs and the Rise of the Celebrity CEO

wheels of the company turning while working out of the public gaze to the CEO as a man or woman with a mixture of charm, guile, brilliance, and cruelty who remakes the industry and in some cases society as a whole and in the process... View Details

Keywords: by Dina Gerdeman

09 Jul 2007
Research & Ideas

Five Steps to Better Family Negotiations

instead, compromise across the board in order to avoid being perceived as greedy or overly self-interested. This makes it incumbent on family members to encourage others to identify their core interests and concerns. 4. Avoid Single-issue... View Details

Keywords: by John A. Davis and Deepak Malhotra

Web

From C-Suite to CEO - Alumni

and various roads to success. Assessing Your Fit Due to the risk involved in choosing the wrong CEO, companies are placing increased emphasis on assessment as part of the search, and this process is equally important for candidates.... View Details

10 Apr 2014
Research & Ideas

John Kotter’s Plan to Accelerate Your Business

and agility in their processes. Accelerate takes those steps and "turbocharges them," he says. Under a dual operating system, all processes and activities that involve what a company already knows how to do stay on the regular,... View Details

Keywords: by Kim Girard

Web

Design Thinking Course | HBS Online

processes Develop a strategic innovation toolkit and learn when and how to apply design thinking and innovative problem-solving tools and exercises Practice empathy in applying a human-centered approach to design techniques, such as user... View Details

23 Jul 2013
First Look

First Look: July 23

enhance the emotional payoff of charitable initiatives. 2013 pub Learning by Supplying By: Alcácer, Juan, and Joanne Oxley Abstract—Learning processes lie at the heart of our understanding of how firms build capabilities to generate and... View Details

Keywords: Anna Secino

04 Dec 2019
Book

Creating the Experimentation Organization

User research suggested that the checkout process could be improved. Hypothesis: Displaying the checkout date when selecting the number of children improves the user experience (by adding clarity). Result: Treatment had a significant... View Details

Keywords: by Michael Blanding

02 Dec 2010
What Do You Think?

Making Right Choices: Art or Science?

make your decisions nonreversible; regret less; control expectations; and learn to love constraints in order to cope with uncertainty and avoid depression." Now the genre includes another book, which has made several Top Ten of 2010... View Details

Keywords: by Jim Heskett

Web

Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

evolution of the process as brilliantly envisioned and developed by Edwin Land and his dedicated project team. It required successful outcomes in a number of arenas, all of which would need to coalesce into an interrelated, sequentially... View Details

Web

Running a Program/Submitting a Job - Research Computing Services

mathematica-5g OR mathematica Most wrapper scripts also include the optional core count flag -n. If included (e.g. -n 2), this will reserve additional cores for parallel processing for your session or job. If not included, the session or... View Details

02 Jun 2010
First Look

First Look: June 2

one where orders need to be made before demand is realized. In our analysis, the latter situation corresponds to a newsvendor model with the additional decision of choosing a sales effort to increase demand at a convex increasing cost... View Details

Keywords: Martha Lagace

Publications