Operational Disruptions - Publications - Faculty & Research

08 Feb 2010
HBS Case

Looking Behind Google’s Stand in China

China going forward. Google's announcement has also disrupted the plans of a number of important business partners such as Samsung and Motorola, who were all set to launch Android-platform handsets in China. I doubt those partners were... View Details

Keywords: by Sean Silverthorne; Technology

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HBS - The year in Review

2021 Annual Report From The Dean Financials PDF Downloads Archive The Year in Review The 2020–21 fiscal year was one of innovation and adaptation. While the pandemic disrupted lives and activities around the world, Harvard Business School... View Details

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

their products and downplay risks, fearing that any negative sentiment might hurt demand. But research led by Ryan W. Buell, a professor in the HBS Technology and Operations Management Unit, and doctoral student MoonSoo Choi found that... View Details

Keywords: by Danielle Kost

01 Mar 2018
News

Every Trick in the Book

Borders is gone. So are B. Dalton, Waldenbooks, and Crown Books. Barnes & Noble, headed by CEO Demos Parneros (AMP 178, 2010), now has about 630 physical bookstores—down from more than 700 in 2011. But the number of independent bookstores, a breed declared endangered... View Details

Keywords: April White

22 Feb 2022
News

New Urban Order

the vehicle, and up to 1,000 meters ahead, in order to drive those long stretches of highway safely, saving the human drivers for shorter distance pickups and deliveries in cities and towns. The company had 70 trucks on the road throughout 2021, with safety View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services

March 2023
Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details

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Launching Tech Ventures | HBS Online

calculate the key metrics for determining if you’ve achieved product-market fit 5-6 hrs Module 3 Venture Capital and Startup Financing Learn how venture capital firms and the fundraising process operate and how to approach a VC and... View Details

20 Jan 2023
News

Free Spirits

attention-begging designs give away its second disruptive innovation, which is to fully embrace its NA-ness, according to Annie Wilson (PhDBA 2020). A behavioral scientist and lecturer of marketing at the Wharton School who wrote a case... View Details

Keywords: Jen McFarland Flint; Food Services and Drinking Places; Hospitality

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Entrepreneurial Management Awards & Honors - Faculty & Research

Cohen : Winner of the 2022 International Powerlifting Federation (IPF) Master's World Powerlifting Competition Championship (83kg). Lauren H. Cohen : Winner of the 2022 Best Paper Award on Finance in Management Science from the Finance Section of the Institute for... View Details

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

vendors could disrupt supply chains, further hurting the business and destroying value. This potential problem is troubling to a number of bankruptcy scholars, including my colleague Mark Roe at Harvard Law School. So, is this bleak... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

04 Apr 2017
First Look

First Look at New Research, April 4

to develop Alfred’s routes and respond to customer requests in conjunction with other service providers, for example grocery delivery services, in what the founders describe as their "B2B2C" business model. Alfred won the coveted TechCrunch San Francisco... View Details

Keywords: Sean Silverthorne

08 Nov 2011
First Look

First Look: Nov. 8

PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and Service View Details

Keywords: Sean Silverthorne

27 Feb 2020
Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

accounting have to do with improving patient outcomes in Haiti? HBS faculty members discuss their research and what it means for patients, providers, and industries. A Good Place to Start Clayton Christensen on Disrupting Health CareIn a... View Details

Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

are experiencing increased food insecurity among vulnerable populations, disruptions throughout food systems, and difficulty getting excess supply to the people who most need it. Responses range from international food programs to... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

01 Dec 2004
News

Aldrich Renovations Reach Halfway Point

Students taking classes in Aldrich Hall this year can literally place one foot in the past and one in the future where the old and newly renovated halves of the building meet on each of the three floors. To avoid disrupting classes,... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

25 Apr 2014
News

Tapping into more effective water technologies

demand for fresh and pure water is forecast to exceed supply by 40 percent. "Few businesses are prepared for water scarcity and its impact upon operations and their supply chains," says Shenkar, adding that a small group of leaders is... View Details

October 2019 (Revised January 2020)
Background Note

Evolution of the Drone Industry

By: Rory McDonald, Andy Wu, Emilie Billaud and Ryan Bayer

This note focuses on the development of the drone industry in recent years and provides insights on the drone technology, regulations, applications, market size, top players, and ecosystem. This note was written in conjunction with the case study “Parrot: Navigating... View Details

Keywords: Drones; Information Technology; Disruption; Strategy; Entrepreneurship; Engineering; Product Development; Technology Industry; Asia; Europe; North America; United States

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01 Mar 2012
News

Health Care’s New Frontier

athenahealth was operating 13 practices and achieving 50 percent revenue growth. The only snag was cash flow. “It was almost impossible to get claims paid reliably or to keep track of the basic information flow among practitioners, labs,... View Details

Keywords: Deborah Blagg; Health, Social Assistance

24 Apr 2014
News

Seeing glass in a new light

Rao Mulpuri (AMP 171, 2006) wants to transform the building industry by disrupting a common product: glass. View Dynamic Glass brings smart windows to buildings, and is gaining rapid adoption in North America—the California-based company... View Details

01 Mar 2005
News

Better Care at Lower Cost

The U.S. health-care industry isn’t immune to the forces of disruptive innovation that already have transformed other businesses, from computer manufacturing to retailing, HBS professor Clayton M. Christensen told 250 participants at the... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance

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