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  • All HBS Web  (908)
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  • 31 Jan 2023
  • Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

pay a price because their premiums have to incorporate the risk of getting into an accident with an uncovered driver. Uninsured drivers increase premiums for drivers with insurance by $27 billion annually and $6 billion in California... View Details
Keywords: by Ray Kluender; Insurance
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

for market manipulation (and) used as payment method for online crime.” Bitcoin does not have a future as a currency, Turnbull said, because of the cost of operating sufficient computers to collectively document every single transaction.... View Details
Keywords: by James L. Heskett; Financial Services
  • 10 Jun 2014
  • First Look

First Look: June 10

http://ezp-prod1.hul.harvard.edu/login?url=http://dx.doi.org/10.1080/00076791.2013.837889?nosfx=y August 2013 Harvard Business Review The Price of Wall Street's Power By: Mukunda, Gautam Abstract—Over and over again, executives make... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

The fight was lost as consumers voted for free information supported by advertising over subscription services. Ironically, online advertising and the commercialization of the Web achieved important goals of the resisters: to preserve the... View Details
Keywords: by John Quelch; Advertising; Publishing
  • 24 May 2018
  • Research & Ideas

Distance Still Matters in Business, Despite the Internet

this way, rich offline communication might make online communications more valuable, suggesting complementarity between face-to-face and digital communications.” The book chapter, “How Geography Shapes—and is Shaped By—the Internet,” was... View Details
Keywords: by Sean Silverthorne; Transportation; Telecommunications; Shipping; Publishing; Technology
  • 28 Oct 2014
  • First Look

First Look: October 28

popularity of price-matching apps for mobile phones made price differences between retailers transparent, online and offline. Shoppers' desire to test electronics first-hand before purchase drove them to use... View Details
Keywords: Carmen Nobel
  • 10 Feb 2023
  • Research & Ideas

COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

intervention, the researchers could see the average effect of all of the interventions public health organizations were running on the platform. Using online platforms proved to be cost-effective. The authors estimate that every $5.68... View Details
Keywords: by Scott Van Voorhis; Health; Technology
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

boost earnings to meet earnings benchmarks. We estimate that marketing actions can be used to boost quarterly net income by up to 5% depending on the depth and duration of promotion. However, there is a price to pay, with the cost in the... View Details
Keywords: Martha Lagace
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

accuracy of daily sales forecasts. We collaborated with an online apparel retailer to assemble a dataset that combines (1) detailed internal operational information, including data on sales, advertising, and promotions, as well as (2)... View Details
Keywords: Dina Gerdeman
  • 30 Apr 2013
  • First Look

First Look: April 30

Search, a Google travel search service, we identify and measure the impact of diverting search away from non-paid algorithmic links to competing online travel agencies. Controlling for search intent, we find that Google's differential... View Details
Keywords: Sean Silverthorne
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

determined was a price fair to both sides. A few miles down the road, another dealer agreed to the price almost immediately. Buying a car is for many consumers an expensive, painful ordeal. Source: Mara... View Details
Keywords: by Sean Silverthorne; Auto
  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

find that changes in the local business landscape is a leading indicator of housing price changes and that the entry of Starbucks (and coffee shops more generally) into a neighborhood predicts gentrification. Each additional Starbucks... View Details
Keywords: Dina Gerdeman
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

centricity cannot be achieved by simply listening to customers about their experiences with Best Buy; the company has to commit to owning the customers' problems and working creatively to solve them. Faced with increased price competition... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 08 Jul 2019
  • Research & Ideas

Are Paywalls Saving Newspapers?

Media outlets large and small have adopted digital paywalls to augment dramatic declines in print revenues, but given their negative effect on website traffic (and, in turn, online advertising), are paywalls an effective sales strategy? A... View Details
Keywords: by Kristen Senz; Journalism & News; Media & Broadcasting
  • 25 Oct 2016
  • First Look

October 25, 2016

growing component of many firms' retailing strategies, particularly in the fashion industry. Outlet stores offer attractive prices in locations far from central shopping districts. The main perspectives on why outlet stores exist can be... View Details
Keywords: Sean Silverthorne
  • 22 Mar 2013
  • Research & Ideas

Pulling Campbell’s Out of the Soup

company in January 2001. In the late 1990s, the company increased prices and lost many consumers to less expensive soup brands. Rather than bring prices back down, to maintain earnings Campbell cut costs by... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

At a time when health care providers have gone all in on telemedicine, Amazon, the world’s biggest online retailer, surprised Wall Street in late July when it announced it would acquire 1Life Healthcare Inc., which runs the... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • 17 Apr 2012
  • First Look

First Look: April 17

Users who exceeded the limit of 20 free articles per month were required to pay for either a digital or print subscription. The newspaper industry had been suffering from revenue declines over the past decade, and the transition to digital media was difficult to... View Details
Keywords: Carmen Nobel
  • 23 Nov 2021
  • Research & Ideas

The Vinyl Renaissance: Take Those Old Records Off the Shelf

and LA. Gazette: Given how trendy it is now, will vinyl continue to grow after COVID? Kelleher: I don’t see vinyl shrinking away again, but I do worry that, as an industry, if we can’t get more capacity online to lessen turn times, fans... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Music
  • 18 Jun 2013
  • First Look

First Look: June 18

make its service worthwhile for all. Drivers hesitate to pay for SaferTaxi's smartphones and service unless these will deliver passenger bookings-and passengers have no reason to sign up unless drivers are available. Meanwhile, regulators question the permissibility of... View Details
Keywords: Anna Secino
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