Norms - Publications - Faculty & Research

12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

requests, and collaborating in each respective platform. When working from home, we often find ourselves trying to manage family responsibilities and work tasks at the same time, and the boundaries between work and home can get blurry. View Details

Keywords: by Tsedal Neeley

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

impact on the company’s identity, its culture, and ultimately, its success. But lots of research shows that people in positions of power are given a lot more leeway to buck social norms than those with less status. Are there limits to who... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

retention efforts should incorporate the tenets of cultural intelligence, which address if an individual is consciously aware of others’ preferences, knowledge of norms and practices, a drive to learn about differences, and assessing what... View Details

Keywords: by James Heskett

14 Apr 2022
Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

organizational forgetfulness. Organizations have to plan for turnover and teach new members the organization’s norms and practices—and how they apply during a crisis. Organizational forgetting doesn’t only occur because organizations... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

01 Feb 2010
Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

activate a social norm that it is appropriate to pursue interests beyond a basic comfort level, even at the expense of others. It may be this activated social norm affects people's judgment and... View Details

Keywords: by Sarah Jane Gilbert

15 Jan 2014
Research & Ideas

Managing the Family Business: It Takes a Village

Editor's note: This is the first of occasional columns on managing the family business written by Senior Lecturer John A. Davis. In this first of two articles, Davis discusses leadership models. Part One: Global Norms And The One-leader... View Details

27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

the rough-and-tumble of business everywhere, let alone in conditions of turbulence where corruption may be the norm and not the exception, it may seem almost counterintuitive to believe that maintaining the highest standards, including... View Details

Keywords: by Sean Silverthorne

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

service providers—that are hiring to fill new demand. Also, remote work will quickly become more the norm than the exception on the other side of the pandemic, so organizations should start learning now how to prepare for the Work from... View Details

Keywords: by Boris Groysberg

12 Nov 2012
Research & Ideas

Pay Workers More So They Steal Less

at Urbana-Champaign. “Our study suggests that an increase in wages will decrease theft, but won't fully pay off” With this research, Sandino and Chen contribute to a growing body of knowledge about how wages affect employee behavior and social View Details

Keywords: by Kim Girard; Retail

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

different from the tech entrepreneur norm begin to reshape the concept of economic opportunity for many more.” About the Author Carolyn DiPaolo is a writer based in Florida. [Image: Unsplash/Bruce Warrington] What do you think that cities... View Details

Keywords: by Carolyn DiPaolo

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

group of households that did not receive a soap dispenser; altogether, 1,400 of the 2,943 households received dispensers. “The monitoring experiment tried to understand the beginnings of social norm formation: whether third-party... View Details

Keywords: by Carmen Nobel

25 Apr 2007
Research & Ideas

Feeling Stuck? Getting Past Impasse

to what sorts of experiences lead to impasse, they could be anything: perhaps a sudden, unanticipated change at work—which happens all the time. The norm is change. There is much talk about change management, but the fact of the matter... View Details

Keywords: by Martha Lagace

Research Summary

Overview

By: Reshmaan N. Hussam

Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

mock class to a lecture hall full of their colleagues, who play the roles of students and mentors in providing feedback after the fact.) Interactive learning through office norms Less formally, however, managers can create more... View Details

Keywords: by Michael Blanding; Health

01 Dec 2014
Research & Ideas

The Big Influence of Small Countries in the United Nations Secretariat

rules and norms between nations. "Just the conversations that are happening in the UN are important in determining international priorities—do we go after land mines, or gender disparity, or corruption? Any of these decisions will... View Details

Keywords: by Michael Blanding

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

on intangible capabilities, such as the ability to assess the value of the knowledge and skills that are already present within the firm and in some instances within its broader ecosystem; to rapidly understand how to redeploy them in new activities; and to establish... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

things don’t have to happen right this instant. This is the new norming that needs to happen.” 7. Accept that productivity will probably suffer Choudhury’s research shows productivity often increases with remote work. But now, with... View Details

Keywords: by Dina Gerdeman

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

further and highlighting their products’ shortcomings, companies might save consumers that step and help them buy with confidence. And, with time, hiding a product’s downsides might eventually become its own operating risk. “If transparency becomes more of a View Details

Keywords: by Danielle Kost

24 Aug 2020
Research & Ideas

How Much Will Remote Work Continue After the Pandemic?

result of COVID- 19,” the researchers conclude. “This would represent a dramatic and persistent shift in workplace norms around remote work, and has implications for companies, employees, and policymakers alike.” The working paper, What... View Details

Keywords: by Kristen Senz

06 Aug 2019
Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

it was an advertising bro fest, but also a reflection of the cultural norms of the time. After all, the 1960s was the dawn of the golden age of advertising when agencies were evolving from product pitchers to storytellers. That first... View Details

Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting

Publications