Mobility Services - Publications - Faculty & Research

Portrait Project

Tory Voight

elementary school to hide our circumstances. My modest childhood was encapsulated by multiple service jobs and the hope I could achieve “more” than what I was born into. Yet gaining upward mobility as a... View Details

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

take control again over those assets." At the same time, Guide Dogs did not maintain any direct control or share in any of the value that might be created through these entities. Guide Dogs also partnered with local governments, who had general responsibility for... View Details

Keywords: by Martha Lagace

29 Aug 2017
First Look

First Look at New Research and Ideas, August 29

address them became more supportive of government. Study 3 leverages proprietary data from a mobile phone application through which residents can submit service requests to Boston government. Users who... View Details

Keywords: Sean Silverthorne

22 Sep 2009
First Look

First Look: September 22

differential in turn depends on the mobility of the technology's labor force, which we model through the extent that technologies depend upon immigrant scientists and engineers. Spatial adjustments are faster for technologies that depend... View Details

Keywords: Martha Lagace

Web

Technology & Operations Management Awards & Honors - Faculty & Research

C. Edmondson : Awarded the 2024 Medal for Distinguished Service by the Teachers College at Columbia University. Kris Johnson Ferreira : "Warnings and Endorsements: Improving Human-AI Collaboration Under Covariate Shift" with Matthew... View Details

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Historical Data & Sources - Business History

Present Day , London, Routledge, 1996 Notes: 1993 Data was reported in 1992. 2003 Data was reported in 2000. Download Data Set in Excel Mobile Phone Subscriptions per 100 People The World Bank, “Mobile Cellular Subscriptions (per 100... View Details

Web

Judges - Alumni

Start-up culture and operations · Business model development · Team building and coaching · New business development Industry Consumer Products and Services (B2C), Technology Verticals Beauty, E-Commerce, FemTech, Lifestyles of Health and... View Details

22 Nov 2011
First Look

First Look: November 22

Authors:Ejaz Ghani, William R. Kerr, and Stephen O'Connell Abstract We analyze the spatial determinants of female entrepreneurship in India in the manufacturing and services sectors. We focus on the presence of incumbent female-owned... View Details

Keywords: Sean Silverthorne

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

could work in their own categories. Both service and convenience will be key elements of this strategy. In most cases, these stores will also need to be equipped with people and technology that can help shoppers with the difficult... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

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Organizational Leadership Course | HBS Online

responsibilities or taking over a larger department or organization. I'm now more mindful of how my colleagues are experiencing me, and less averse to having difficult conversations. Juliana Casale Head of Marketing at Crazy Egg Learn to lead at scale and View Details

11 Mar 2001
Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

telegraph varied commodity by commodity and the bulk of communications continued by sea post until the early twentieth century. London had a unique role as the international service centre for the emergent global economy, providing... View Details

Keywords: by Geoffrey Jones

16 Aug 2018
News

Working with a Giver’s Spirit

Philippine tech incubator behind a number of remarkable companies, including Ayannah, which uses social media and mobile platforms to provide digital commerce and payment services to the world’s unbanked;... View Details

Keywords: Constantine von Hoffman

Profile

Wombi Rose

doing different things for different partners," says Wombi of his FIELD 2 experience. Wombi's assignment was challenging: A local television station wanted to expand its existing online dating service into a View Details

Keywords: Consulting; Manufacturing/Energy; Retail/Hospitality

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

Entrepreneurship Club, and the Women In Investing Club. After graduation she will be joining Amazon as a senior technical product manager in Amazon Web Services (AWS), where she completed her internship last summer. What do you remember... View Details

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when life goes back to normal. Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and customers are pitching in, employees... View Details

Keywords: by Dina Gerdeman

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Strategy Awards & Honors - Faculty & Research

Late 19th Century US Postal Service Expansion, Firm Creation, and Firm Performance” with Astrid Marinoni. Raffaella Sadun : Winner of the 2023 HBR Prize for the best article of the year in Harvard Business Review for “Reskilling in the... View Details

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

example, homeowners traditionally hire housekeepers, gardeners, and others to help with common household chores. TaskRabbit, the digital equivalent, lets you hire people, but do so over the web. Likewise, the startup company Washio created a View Details

Keywords: by Danielle Kost; Service; Service; Service; Service

31 Jul 2018
First Look

New Research and Ideas, July 31, 2018

mobile phone penetration, universal availability of unique ID systems, and evolving privacy and data protection laws. It builds on global best practices and promotes the adoption of human-centered design principles, data minimization, and... View Details

Keywords: Dina Gerdeman

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Industry Information - Alumni

rig data, equipment marketplace, and more. + – Entertainment Billboardbiz Read the latest music industry news as it relates to everything from the growth of streaming services to the legal and management issues impacting the world of... View Details

January 2013 (Revised June 2018)
Case

Amazon, Apple, Facebook, and Google 2018

By: John Deighton and Leora Kornfeld

Four businesses had, by 2012, grown to dominate the infrastructure that all firms rely on to reach online customers. Will the balance of power among the four persist, will one take command at the expense of the other three, or are all four more vulnerable than they... View Details

Keywords: Internet and the Web; Competitive Advantage; Infrastructure; Mobile and Wireless Technology; Growth and Development; Service Industry; Service Industry; United States

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