Mobile Payment Systems - Publications - Faculty & Research

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Information Technology | About

gaining unauthorized access to a computer system or database, falsely obtaining electronic services or data without payment of required charges, intentionally intercepting electronic communications. and... View Details

20 Sep 2017
Research & Ideas

The Three Types of Leaders Who Create Radical Change

demonstrate that the status quo is not acceptable and to mobilize others, agitators thus need to communicate in a manner that ensures grievances are shared and collective and not seen as irrelevant.” "If you do not innovate and have... View Details

Keywords: by Carmen Nobel

14 Dec 2007
Op-Ed

When Your Product Becomes a Commodity

availability, delivery, shipment quantities, payment terms, and all the other services that accompany the core product. Marketers must use their imagination. As the saying goes: "There are no mature products, only mature... View Details

Keywords: by John Quelch

19 Jun 2007
First Look

First Look: June 19, 2007

demand for auditing by the licensor. We characterize the optimal royalty contract, accounting system choice by the licensee, and audit strategy choice by the licensor. We show when the owner prefers to license the property in exchange for... View Details

Keywords: Martha Lagace

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Winners & Runners-Up | New Venture Competition

Track Runner-Up Mobilizes high school students to jumpstart effective energy efficiency initiatives in their schools and communities. Business Track, 2010 Oscomp Systems Shantanu Agarwal Pedro Tomas Santos... View Details

21 Jul 2009
First Look

First Look: July 21

stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (revised) Authors:David I. Levine and... View Details

Keywords: Martha Lagace

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

solution was to track audiences, use information about their browsing choices, and infer their interests. But tracking was challenged by privacy policies, as Google proposed restriction on the use of cookies, and Apple limited tracking by third parties on its View Details

Keywords: by John Deighton and Leora Kornfeld

28 Nov 2023
Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

the Chinese Communist Party (CCP) declares transformational goals, such as “zero Covid,” “one child per family,” or even “made in China 2025.” Campaigns involve mobilization of resources and of the vast bureaucracy, but they are also... View Details

Keywords: by Sean Silverthorne

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

successful deployment by credible players (e.g., EDS in systems integration and outsourcing, services such as waste cleanup and welfare recipient job placement for government agencies, and many advertisers and advertising agencies), it is... View Details

Keywords: by Benson Shapiro; Manufacturing

01 Mar 2024
News

Vital Signs

Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID unleashed an unprecedented... View Details

Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance

25 Jun 2018
Research & Ideas

In America, Immigrants Really Do Get the Job Done

either way, labor market competition among firms would close these gaps over time for mobile workers. Immigrants account for large percentage of patents Outside immigrant business owners, Kerr’s previous research shows that immigrants... View Details

Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service

09 Jun 2015
First Look

First Look: June 9, 2015

changed competitive environment the company faced in smartphones and mobile phones. The strategy shift would include transitioning Nokia's phone operating system to Microsoft Windows and closing phone... View Details

Keywords: Sean Silverthorne

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

quickly. “If you just keep experimenting, people [in the company] will say, when do the sales come in? You don’t have that much time to keep trying,” Datar says. “The only solution is to learn fast, take action, and continue to build on your learning.” Deliver a View Details

Keywords: by Dina Gerdeman; Retail

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Faculty & Researchers - Managing the Future of Work

Harvard Business School background note, 2022. With Daniel O’Connor, Paige Boehmcke, and Will Ensor. Catalant’s Operating System for the Future of Work , Harvard Business School case, 2020. With Christopher T. Stanton. Unilever’s Response... View Details

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Cases & Teaching Notes - Institute For Strategy And Competitiveness

Haiti. It devises a simple approach for tracking the resources... September 2016 (Revised October 2018) HBS Case Collection Springfield Hospital by Susanna Gallani and Robert Kaplan One of the key roles of costing systems is to support... View Details

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Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

rather than medical specialties Optimize costs through accurate measurement and reporting Apply the concept of Time-Driven Activity-Based Costing (TDABC) to measure health care costs and outcomes Design and implement a bundled payment... View Details

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Online Business Strategy Course | HBS Online

business owner and tech entrepreneur from Arizona Programming & System Analysis, Biomedical Engineering, Estrella Mountain Community College Small Business Administration, Northern Arizona University Apply tools and frameworks to... View Details

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Online Leadership Principles Course | HBS Online

Distinguished Management Educator "Become a more versatile leader who can mobilize others by immersing yourself in real-world leadership challenges, self-assessments, and 360-degree feedback from colleagues and peers." Dates & Eligibility... View Details

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Logging In - Research Computing Services

persons accessing sensitive systems use two-factor authentication as a part of their login process. Pulse Secure VPN Software Installation and Set-Up Persons with HBS-issued desktops and laptops may already have the necessary software. If... View Details

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Advisory Board - Entrepreneurship

1980. At BCG he focused on organization and innovation in large organizations. He was elected a worldwide partner of the firm in 1987. Shikhar left BCG in 1988 to become CEO of Appex, an early-stage venture backed company that built the inter-carrier infrastructure for... View Details

Publications