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  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

"When Values Backfire: Leadership, Attribution, and Disenchantment in a Values-Driven Organization." "Our research shows that values must be managed with care," Cha and Edmondson say. Below, they join forces for an e-mail Q&A with HBS Working... View Details
Keywords: by Martha Lagace
  • 13 Dec 2006
  • Research & Ideas

Improving Public Health for the Poor

good, seeing them as complementary and not in opposition. "Public health defined as a public good has accomplished many wonderful things, but in order to make a quantum leap, redefining it as a private good has great potential." Chu spoke recently with HBS... View Details
Keywords: by Martha Lagace; Health
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

of Pennsylvania, is codirector of the Fishman-Davidson Center for Service and Operations Management. An excerpt from their book follows our interview. Martha Lagace: In a nutshell, what is rocket science retailing? Ananth Raman: It means... View Details
Keywords: by Martha Lagace; Retail; Auto
  • 26 Feb 2007
  • Research & Ideas

The Power of the Noncompete Clause

Marx—who holds six patents—spent ten years as an inventor and executive in the field of speech recognition. In this e-mail interview, he discusses the impact of noncompetes for inventors and those who would tie their hands. Martha Lagace:... View Details
Keywords: by Martha Lagace
  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

organization and its employees. Podolny, Khurana, and Hill-Popper collaborated on an e-mail interview to explain their latest research for HBS Working Knowledge. Martha Lagace: As you wrote in your working paper, the past century saw a... View Details
Keywords: by Martha Lagace
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

indigenous companies and investors in emerging markets worldwide. Palepu and Khanna joined forces for our Q&A. Martha Lagace: Why study emerging markets? Krishna G. Palepu: Emerging markets are the growth engine for most Western... View Details
Keywords: by Martha Lagace
  • 10 Nov 2008
  • Research Event

Social Media Leads the Future of Technology

Internet-connected televisions, social media, and the power of simplicity were all cited as launch pads for future innovation in technology, according to a panel of experts that convened at Harvard Business School as part of the HBS Centennial Business Summit in... View Details
Keywords: by Martha Lagace
  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

Citizens, industrial polluters, and scholars do not usually see eye to eye—but that may change with a new Web site that monitors corporate environmental performance in the United States. According to the university professors who created it, MapEcos (mapecos.org) is a... View Details
Keywords: by Martha Lagace; Manufacturing; Chemical
  • 02 Aug 2006
  • Research & Ideas

Investor Protection: The Czech Experience

When TV Nova launched in 1992 as the first new television channel in post-communist Czechoslovakia, few might have imagined the joint-venture drama unfolding behind the scenes. Distinguished for bringing Baywatch, soccer matches, and sexy weather forecasters to the... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation
  • 19 Jul 2004
  • Research & Ideas

Your Customers: Use Them or Lose Them

It's easy to deliver lousy service. Examples are too numerous to mention and let's not ruin the day, shall we? But imagine this: How about living in a world where companies treat you, as a customer, nicely and it benefits them as well as you? Such companies exist, says... View Details
Keywords: by Martha Lagace
  • 28 Jun 2004
  • Research & Ideas

Microfinance: A Way Out for the Poor

It's a pittance in the West. A loan of only $500 to $1,200, however, can make all the difference for a man or woman eking out a living in the developing world. Just that much—the typical range of microfinance loans, according to Michael Chu, a poverty expert and HBS... View Details
Keywords: by Martha Lagace
  • 16 Feb 2004
  • Research & Ideas

European Private Equity—Still a Teenager?

The European market remains very attractive, with strong potential for growth—especially once French and German restructuring gets more underway, according to a panel of private equity group executives. That panel discussion was part of the 10th Annual 2004 Venture... View Details
Keywords: by Martha Lagace; Financial Services
  • 13 Oct 2003
  • Research & Ideas

Negotiating Challenges for Women Leaders

Women don't have a problem developing an effective leadership style. What they do struggle with more than men, however, is claiming the authority to lead, according to Hannah Riley Bowles and Kathleen L. McGinn. The gender gap in leadership is the focus of... View Details
Keywords: by Martha Lagace
  • 28 Jul 2003
  • Research & Ideas

It’s India Above China in New World Order

Comparing India and China is to embark on an old puzzle that has fascinated smart people for centuries. The newer question of economic leadership, however—"Which country will overtake the other in the foreseeable future?" —is an urgent and important one,... View Details
Keywords: by Martha Lagace
  • 16 Jun 2003
  • Research & Ideas

Peeling Back the Global Brand

Few would argue that detergent is about as dull a product as might exist. Yet the odyssey of laundry soap and dishwashing liquid in Europe, according to two presenters, shines a streak of sunlight on some of the messier issues of marketing, specifically the persistent... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 09 Jun 2003
  • Research & Ideas

Around the World of Entrepreneurial Ventures

What do pizza delivery, unarmed guards, and metallization on compact discs have in common? They all represent businesses founded outside the U.S. that illustrate some of the enduring realities each international entrepreneur grapples with every day, according to... View Details
Keywords: by Martha Lagace
  • 05 May 2003
  • Research & Ideas

Greed, Fear, and The System Hinder Corporate Reform

Enforcers of regulatory laws are making some headway, particularly since the passage last summer of the Sarbanes-Oxley Act, but their work as a whole needs more teeth, according to panelists at the session on regulation and enforcement. The session was led by Harvard... View Details
Keywords: by Martha Lagace
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

The U.S. Army is one of the best training institutions in the world, says HBS professor Scott A. Snook, a retired Army colonel. How does the Army develop leaders? Snook discusses his new book, Making Sense of Officership: Developing a Professional Identity for 21st... View Details
Keywords: by Martha Lagace
  • 22 Apr 2002
  • Research & Ideas

Work, Family, Private Life: Why Not All Three?

How should men and women strike a balance between work and personal life in order to feel as happy and fulfilled as possible? In a packed auditorium, three speakers at the Möbius Leadership forum session titled "Walking the Tight Wire: Family and Career, Finding... View Details
Keywords: by Martha Lagace
  • 26 Nov 2001
  • Research & Ideas

Women Entrepreneurs Use Springboard for Funding

What do a health food manufacturer, an infectious-diseases specialist and a content-management expert have in common? Answer: All are women, all are entrepreneurs. And by virtue of being women and entrepreneurs they share one disheartening statistic: According to the... View Details
Keywords: by Martha Lagace
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