Publications

February 1994
Case

Project Ghost Busters (A)

Describes a field study project undertaken by four students, attacking a specific quality problem in an auto assembly plant. How should they approach this problem to reduce its frequency by 50%? How should they manage this team project to get the most out of all... View Details

Keywords: Quality; Production; Performance Improvement; Manufacturing Industry; Manufacturing Industry

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November 1993 (Revised March 1997)
Case

Romeo Engine Plant

By: Amy P. Hutton and Robert S. Kaplan

A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now is to solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details

Keywords: Organizational Change and Adaptation; Motivation and Incentives; Management Practices and Processes; Groups and Teams; Performance Efficiency; Performance Improvement; Manufacturing Industry; Manufacturing Industry

11 Sep 2019
Research & Ideas

Germany May Have the Answer for Reducing Drug Prices

insurers, a potentially costly process. Stern and her co-authors studied 171 new drugs that Germany’s IQWiG reviewed between 2012 and 2016. They found that manufacturers were 10 times more likely to withdraw products that lacked any... View Details

Keywords: by Danielle Kost; Health

July 2023
Article

Managerial Quality and Productivity Dynamics

By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo

Do productivity and managerial quality vary within the firm? If so which managerial traits and practices matter most for team productivity? Combining granular garment production data with survey data on managers across 120 production lines in India, we document... View Details

Keywords: Productivity; Non-cognitive Skills; Learning By Doing; Ready-made Garments; Management; Management Practices and Processes; Management Skills; Performance Productivity; Manufacturing Industry; Manufacturing Industry; India

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1993
Chapter

Quick Response in Manufacturing-retail Channels

By: J. H. Hammond

Keywords: Performance Efficiency; Manufacturing Industry; Manufacturing Industry

30 Jan 2012
Research & Ideas

Measuring the Efficacy of the World’s Managers

rewarding high-performing teachers, and retraining and/or firing badly performing teachers," the paper states. In the United States, India, and China, managerial use of incentives are much more common than the use of monitoring and... View Details

Keywords: by Carmen Nobel

October 1994
Case

Daewoo Shipbuilding and Heavy Machinery

Daewoo Shipbuilding and Heavy Machinery rescued its plant from the labor riots of 1987 to make it the fastest improving shipyard in the world by 1994. With its competition in Korea making huge investments in additional capacity in anticipation of the end of the... View Details

Keywords: Management; Machinery and Machining; Performance Improvement; Manufacturing Industry; South Korea

12 Oct 1999
Research & Ideas

Building Competitive Advantage Through Operations

At the HBS Executive Education program Building Competitive Advantage Through Operations (BCAO), executives charged with leading and building operations and manufacturing strategies enhance their understanding of operations View Details

Keywords: by Staff

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

Aoki took command of a key variable in restaurant management: table turnover, or "turns." "Rocky made the restaurant a theater, with the chef as the star of the show," Klug says. "When the meal was over, the chef bowed, the View Details

Keywords: by Garry Emmons

10 Apr 2006
Research & Ideas

American Auto’s Troubled Road

a dealer's back lot, it will nonetheless embody a defining moment in a global race for supremacy. Manufactured by Toyota, this is the car that will propel the Japanese company ahead of General Motors as the world's largest automaker, a... View Details

Keywords: by Garry Emmons; Manufacturing; Manufacturing; Manufacturing

June 1998 (Revised January 2002)
Teaching Note

Baker Precision Instruments, Inc., TN

By: Roy D. Shapiro and Donald Rosenfield

Teaching Note for (9-687-052). View Details

Keywords: Growth and Development; Production; Decisions; Technology; Planning; Performance Capacity; Management; Manufacturing Industry

18 Mar 2001
Research & Ideas

The Essentials for Enlightened Experimentation

incentives to encourage rapid experimentation. Consider using small development groups that contain key people (designers, test engineers, manufacturing engineers) with all the knowledge required to iterate rapidly. Determine what... View Details

Keywords: by Stefan Thomke

09 Jan 2006
Research & Ideas

What Really Drives Your Strategy?

as big an impact on strategy as corporate-level managers. One of the examples we use in the book is Intel. While the corporate office continued to conceive of Intel as a memory chip company, an operating rule in their manufacturing... View Details

Keywords: by Martha Lagace

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

its own performance was critically dependent on the ability of its key suppliers to manufacture goods quickly, responsively, and at low cost. Kenyon developed a sourcing leadership theme on its strategy map... View Details

Keywords: by Robert S. Kaplan & David P. Norton

September 1995 (Revised December 2018)
Case

Managing Innovation at Nypro, Inc. (A)

By: Clayton M. Christensen and Rebecca Voorheis

Nypro is the world's leading injection molder of precision plastic parts, operating a global network of 21 plants. Nypro's strategy is for each plant to offer identical capabilities, because its customers are global companies with worldwide sourcing needs. The case... View Details

Keywords: Globalized Firms and Management; Innovation and Management; Operations; Performance Consistency; Manufacturing Industry