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Show Results For
- All HBS Web
(5,370)
- People (21)
- News (1,847)
- Research (2,809)
- Events (6)
- Multimedia (17)
- Faculty Publications (902)
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
contributing to the so-called Great Resignation (or “Big Quit”) that has gained publicity recently. Quitting in the United States is a major business expense. Applying generally accepted rules of thumb for the annual cost of quitting to US businesses, one easily comes... View Details
Keywords: by James Heskett
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
thinkers. Kris Johnson Ferreira : Inducted into the 2023 Council of Outstanding Young Engineering Alumni. Kris Johnson Ferreira : Runner up for the 2023 Best Working Paper Award from the Behavioral Operations View Details
- 13 Nov 2000
- Research & Ideas
Managing to Learn: How Companies Can Turn Knowledge into Action
Nike managers failed to pick up the relevant market signals and learn from them. It took them too long to figure out that consumers wanted something different from what Nike was offering at the time.... View Details
Keywords: by Laurie Joan Aron
- Web
Managing and Innovating in Financial Services - Course Catalog
HBS Course Catalog Managing and Innovating in Financial Services Course Number 1509 Professor David Scharfstein Spring; Q3Q4; 3.0 credits 27 Sessions Exam Course Content Financial services firms play a critically important role in the... View Details
- 13 Sep 2019
- Blog Post
An Uncommon Summer: Project Management at an Education Non-Profit
financial models for the big banks, I was trying to figure out where I fit in. Optimizing operations through a consulting project seemed right up my alley, but I didn’t want to spend my energy helping corporations exceed their bottom... View Details
- 06 Dec 2004
- What Do You Think?
Why Do Managers Fail to Act on Their Predictions?
Summing Up Respondents to the December column produced such a lengthy list of reasons why managers fail to act on their predictions that it is a wonder that organizations are ever able to respond with the... View Details
Keywords: by James Heskett
- 08 Jan 2016
- Research & Ideas
Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?
world-beating performances out of some good-but-not-great players and even to motivate others to take pay cuts in order to play for him, an anomaly? Can unusually gifted managers improve employees’ performance to such an extent that it is... View Details
- 31 Mar 2020
- Blog Post
Know Your Audience – Recruiting HBS Students for Investment Management
Director and Career Coach Katja Frey – Recruiting Relations Manager Together, Jonathan and Katja make up the Career & Professional Development (CPD) team that manages... View Details
Keywords: Investment Management / Hedge Fund
- 07 Mar 2017
- News
From Harvard to INSEAD: Change Management in a Disruptive World
feel too weak and naked when disruptions come out. It’s a support, a strong one, but surely not an answer. The rest is up to each of us to shape and create.” On the qualities of leadership: “The great leaders of tomorrow will be people... View Details
Keywords: Educational Services
- January–February 2018
- Article
The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life
By: Boris Groysberg, Jeremiah Lee, Jesse Price and J. Yo-Jud Cheng
Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed, culture can help them achieve change and build organizations that will thrive in even the most trying times. In... View Details
Keywords: Organizational Culture; Performance Effectiveness; Strategy; Organizational Change and Adaptation
Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng. "The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life." Harvard Business Review 96, no. 1 (January–February 2018): 44–52.
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
are managed by sophisticated real-time information systems; colleagues working 12 time zones apart can see and hear each other as they work at their desks—or in airport lounges on opposite sides of the planet. Publications, like this one,... View Details
Keywords: by Sean Silverthorne
- 17 Nov 2014
- Lessons from the Classroom
Managing the Family Business: Are Optimists or Pessimists Better Leaders?
Editor's note: This is part of a series of occasional columns on managing the family business written by Senior Lecturer John A. Davis. Optimism and pessimism are strong, stable traits that reflect our coping strategies. We live in an... View Details
- July–August 2014
- Article
Unlock the Mysteries of Your Customer Relationships
By: Jill Avery, Susan Fournier and John Wittenbraker
Consumers have always had relationships with brands, but sophisticated tools for analyzing customer data are finally allowing marketing organizations to personalize and manage those relationships. With this new power comes a new challenge: people now expect companies... View Details
Keywords: Brand Management; CRM; Brands and Branding; Marketing; Marketing Strategy; Customer Focus and Relationships; Customer Relationship Management; Consumer Products Industry; Retail Industry; United States
Avery, Jill, Susan Fournier, and John Wittenbraker. "Unlock the Mysteries of Your Customer Relationships." Harvard Business Review 92, nos. 7/8 (July–August 2014): 72–81.
- February 2009 (Revised August 2021)
- Supplement
Jieliang Phone Home! (B)
By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
Keywords: Managing People; Motivation and Incentives; Behavior; Production; Innovation and Invention; Performance Productivity; Groups and Teams; Management Practices and Processes; Compensation and Benefits; Labor; Surveys; Decisions; Manufacturing Industry; China
Shih, Willy, Ethan Bernstein, and Nina Bilimoria. "Jieliang Phone Home! (B)." Harvard Business School Supplement 609-081, February 2009. (Revised August 2021.)
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
sociodemographic characteristics. HBS Working Knowledge spoke with Israeli, the Marvin Bower Associate Professor of Business Administration, and Ascarza, the Jakurski Family Associate Professor of Business Administration, about how View Details
Keywords: by Rachel Layne
- 28 Jun 2023
- Blog Post
Managing Your Health and the Recruiting Process: Advice from HBS Alumni
are available to help, and there are alumni who are willing to share their stories and advice. We are grateful to our alumni with diverse abilities who, based on their own lived experiences, are offering four critical pieces of guidance to current students to help them... View Details
- Web
Hiring at HBS: How Summer Interns Make an Impact at Bridges Fund Management - Recruiting
School and attracts graduate student teams from around the world, including students from Harvard University. Teams compete to pitch their selected ventures with a chance to secure up to $100K in investments. In addition to gaining... View Details
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
Summing Up Fine Coupling of People: An Idea Whose Time Has Come? Manufacturers and distributors are succeeding in various approaches — including postponement, computer-aided manufacture, robotics, rapid response, positive tracking, and... View Details
Keywords: by James Heskett