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  • 2023
  • Working Paper

Should Human Capital Development Programs Be Voluntary or Mandatory? Evidence from a Field Experiment

By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton
In a field experiment, we find large differences in productivity treatment effects between voluntary and mandatory workplace mentorship programs. A significant portion of this difference is due to the best employees opting into the program when it is voluntary and... View Details
Keywords: Mentoring; Mentorship Programs; Randomized Controlled Trial; Employees; Relationships; Programs; Performance
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    The Power of Experiments

    Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of... View Details

    • 16 Dec 2019
    • Research & Ideas

    Taking on the Taboos That Keep Women Out of India's Workforce

    other economists offers a new way of thinking about this puzzle. Published in September by the National Bureau of Economic Research, On Her Own Account: How Strengthening Women’s Financial View Details
    Keywords: by Julia Hanna
    • 23 Sep 2014
    • HBS Seminar

    Mariano Tappata, Sauder School of Business, University of British Columbia

    • Article

    The (Perceived) Meaning of Spontaneous Thoughts

    By: Carey K. Morewedge, Colleen Giblin and Michael I. Norton
    Spontaneous thoughts, the output of a broad category of uncontrolled and inaccessible higher-order mental processes, arise frequently in everyday life. The seeming randomness by which spontaneous thoughts arise might give people good reason to dismiss them as... View Details
    Keywords: Spontaneous Thoughts; Self-Insight; Meaning; Attribution; Judgment And Decision Making; Decision Making; Cognition and Thinking
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    • 08 Oct 2008
    • Research & Ideas

    Book Excerpt: A Sense of Urgency

    both because of the danger of losing control and because if people see you as manipulative and putting them at risk, they will (quite reasonably) react very badly. If you are... View Details
    Keywords: by John P. Kotter
    • 2023
    • Working Paper

    Cost-Efficient Decarbonization of Portland Cement Production

    By: Gunther Glenk, Anton Kelnhofer, Rebecca Meier and Stefan Reichelstein
    Accounting for nearly 8% of global annual carbon dioxide (CO2) emissions, the cement industry is considered difficult to decarbonize. While a sizeable number of abatement levers for Portland cement production is becoming technologically ready for deployment, many are... View Details
    Keywords: Decarbonization; Carbon Abatement; Carbon Accounting; Carbon Emissions; Carbon Regulation; Carbon Tax; Net-zero Emissions; Management; Environmental Management; Sustainable Cities; Accounting; Management Analysis, Tools, and Techniques; Environmental Accounting; Energy; Environmental Sustainability; Construction Industry; Steel Industry; Pulp and Paper Industry; Real Estate Industry; Consulting Industry; Energy Industry; Green Technology Industry; Manufacturing Industry; Utilities Industry; Industrial Products Industry; Europe; North America; South America; Africa; Asia
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    • Article

    A Feasibility Study Using Time-driven Activity-based Costing as a Management Tool for Provider Cost Estimation: Lessons from the National TB Control Program in Zimbabwe in 2018

    By: J. Chirenda, B. Nhlema Simwaka, C. Sandy, K. Bodnar, S. Corbin, P. Desai, T. Mapako, S. Shamu, C. Timire, E. Antonio, A. Makone, A. Birikorang, T. Mapuranga, M. Ngwenya, T. Masunda, M. Dube, E. Wandwalo, L. Morrison and R. S. Kaplan
    Background: This study used process maps and time-driven activity-based costing to document TB service delivery processes. The analysis identified the resources required to sustain TB services in Zimbabwe, as well as several opportunities for more effective and... View Details
    Keywords: Time-Driven Activity-Based Costing; Provider Cost; Health Care and Treatment; Cost Management; Activity Based Costing and Management; Zimbabwe
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    • November 2012
    • Article

    Does Management Really Work?

    By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
    HBR's 90th anniversary is a sensible time to revisit a basic question: Are organizations more likely to succeed if they adopt good management practices? The answer may seem obvious to most HBR readers, but these three economists cast their net much wider than that. In... View Details
    Keywords: Best Practices; Consulting Firms; Corporations; Cost Control; Employee Training; Executive Ability (Management); Executives—training Of; Hospitals—administration; Industrial Management—research; Productivity Incentives; School Management Teams; Work Environment; Management; Research
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    • 18 Nov 2014
    • HBS Seminar

    Steve Tadelis, University of California Berkeley Haas School of Business

    • Forthcoming
    • Article

    Should Human Capital Development Programs Be Voluntary or Mandatory? Evidence from a Field Experiment

    By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton
    In a field experiment, we find large differences in productivity treatment effects between voluntary and mandatory workplace mentorship programs. A significant portion of this difference is due to the best employees opting into the program when it is voluntary and... View Details
    Keywords: Mentoring; Mentorship Programs; Randomized Controlled Trial; Performance Productivity; Employees; Talent and Talent Management; Programs
    Related
    • 2019
    • Chapter

    Happiness and Prosocial Behavior: An Evaluation of the Evidence

    By: Lara B. Aknin, Ashley V. Whillans, Michael I. Norton and Elizabeth W. Dunn
    Humans are an extremely prosocial species. Compared to most primates, humans provide more assistance to family, friends, and strangers, even when costly. Why do people devote their resources to helping others? In this chapter, we examine whether engaging in prosocial... View Details
    Keywords: Volunteering; Charity; Prosocial Behavior; Happiness; Well-being; Behavior
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    • 16 Jun 2015
    • News

    The Isolating Effects of Anxiety

    • 2014
    • Working Paper

    Digital Discrimination: The Case of Airbnb.com

    By: Benjamin Edelman and Michael Luca
    Online marketplaces often contain information not only about products, but also about the people selling the products. In an effort to facilitate trust, many platforms encourage sellers to provide personal profiles and even to post pictures of themselves. However,... View Details
    Keywords: Prejudice and Bias; Internet and the Web; Race; Trust; Renting or Rental; Accommodations Industry; Real Estate Industry
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    • December 2010
    • Article

    Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations

    By: Julie Battilana and Silvia Dorado
    We explore how new types of hybrid organizations (organizations that combine institutional logics in unprecedented ways) can develop and maintain their hybrid nature in the absence of a "ready-to-wear" model for handling the tensions between the logics they combine.... View Details
    Keywords: Organizational Structure; Microfinance; Growth and Development Strategy; Identity; Commercialization; Balance and Stability; Policy; Recruitment; Business Model
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    • Article

    The Effect of Dividends on Consumption

    By: Malcolm Baker, Stefan Nagel and Jeffrey Wurgler
    Classical models predict that the division of stock returns into dividends and capital appreciation does not affect investor consumption patterns, while mental accounting and other economic frictions predict that investors have a higher propensity to consume from... View Details
    Keywords: Investment; Investment Return; Economics; Stocks; Capital; Business Earnings; Investment Portfolio; Investment Funds; Cost; Saving
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    • 2019
    • Book

    The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power

    By: Shoshana Zuboff
    In this masterwork of original thinking and research, Shoshana Zuboff provides startling insights into the phenomenon that she has named surveillance capitalism. The stakes could not be higher: a global architecture of behavior modification threatens human nature in... View Details
    Keywords: Consumer Profiling; Consumer Behavior; Forecasting and Prediction; Information Technology; Power and Influence; Ethics; Society; Transformation
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    • 20 Dec 2006
    • Working Paper Summaries

    The Demise of Cost and Profit Centers

    Keywords: by Robert S. Kaplan
    • June 2004 (Revised November 2004)
    • Case

    Birth of the Swatch, The

    By: Youngme E. Moon
    In 1993, the Swatch is the best-selling watch in history. Traces the history of the watch industry up to the early 1980s, when the Swatch was introduced. Describes the various elements that made the Swatch different from any watch the industry had ever seen. Also... View Details
    Keywords: History; Management; Product Positioning; Marketing Strategy; Business Startups; Brands and Branding; Manufacturing Industry
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    • Article

    Enfranchisement of Service Workers

    By: Leonard A. Schlesinger and James Heskett
    Enfranchisement is achieved through an integration of empowerment with methods of pay for performance. Evidence from Ito Yokado Group in Japan and Nordstrom in the US demonstrates the positive effects of enfranchisement. Successful efforts to enfranchise employees: 1.... View Details
    Keywords: Motivation and Incentives; Franchise Ownership; Employees; Compensation and Benefits; Service Industry; Japan; United States
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