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  • All HBS Web  (10,247)
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  • March 2012
  • Article

The Hierarchical Face: Higher Rankings Lead to Less Cooperative Looks

By: Patricia Chen, Christopher G. Myers, Shirli Kopelman and Stephen M. Garcia
In 3 studies, we tested the hypothesis that the higher ranked an individual's group is, the less cooperative the facial expression of that person is judged to be. Study 1 established this effect among business school deans, with observers rating individuals from higher... View Details
Keywords: Rank and Position; Cooperation
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Chen, Patricia, Christopher G. Myers, Shirli Kopelman, and Stephen M. Garcia. "The Hierarchical Face: Higher Rankings Lead to Less Cooperative Looks." Journal of Applied Psychology 97, no. 2 (March 2012): 479–486.
  • September 2007
  • Case

Still Leading (B9): Hon. Colin Powell—A Portfolio for Powerful Impact

By: Rosabeth Moss Kanter and Lance P. Pierce
Describes the post-career leadership issues for former General and Secretary of State Colin Powell. View Details
Keywords: Personal Development and Career; Transition; Leadership; Public Administration Industry
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Kanter, Rosabeth Moss, and Lance P. Pierce. "Still Leading (B9): Hon. Colin Powell—A Portfolio for Powerful Impact." Harvard Business School Case 308-041, September 2007.
  • April 2007 (Revised April 2010)
  • Teaching Note

Leading the Josie Esquivel Franchise (TN) (A), (B), & (C)

By: Laura Morgan Roberts and Boris Groysberg
Keywords: Business Ventures
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Roberts, Laura Morgan, and Boris Groysberg. "Leading the Josie Esquivel Franchise (TN) (A), (B), & (C)." Harvard Business School Teaching Note 407-099, April 2007. (Revised April 2010.)
  • March 1996
  • Article

Customer Power, Strategic Investment, and the Failure of Leading Firms

By: J. L. Bower and C. M. Christensen
Keywords: Customers; Strategy; Failure; Business Ventures
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Bower, J. L., and C. M. Christensen. "Customer Power, Strategic Investment, and the Failure of Leading Firms." Strategic Management Journal 17, no. 3 (March 1996): 197–218.
  • 2009
  • Book

Leading for Equity: The Pursuit of Excellence in the Montgomery County Public Schools

By: Stacey M. Childress, Dennis Doyle and David A. Thomas
Leading for Equity tells the compelling story of the Montgomery County (Maryland) Public Schools and its transformation—in less than a decade—into a system committed to breaking the links between race and class and academic achievement. In chapters organized around six... View Details
Keywords: Transformation; Education; Leadership; Organizational Change and Adaptation; Performance Improvement; Social Issues
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Childress, Stacey M., Dennis Doyle, and David A. Thomas. Leading for Equity: The Pursuit of Excellence in the Montgomery County Public Schools. Cambridge: Harvard Education Press, 2009. (Foreword by David Gergen.)
  • September 2020
  • Case

&pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges

By: Francesca Gino and Jeffrey Huizinga
&Pizza is a pizza chain that in the spring of 2020 finds its business completely up-ended by the COVID-19 crisis and shut-down. Many companies in the restaurant and hospitality sector responded to the crisis by shutting down their operations and laying off employees.... View Details
Keywords: Agility; Crisis; Culture; Values; COVID-19 Pandemic; Crisis Management; Leadership; Organizational Culture; Values and Beliefs; Employee Relationship Management
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Gino, Francesca, and Jeffrey Huizinga. "&pizza: Leading an ‘Employee-First’ Company During a Period of Societal Challenges." Harvard Business School Case 921-017, September 2020.
  • April 2017
  • Supplement

Q&A with Tom Kalil, Deputy Director for Technology & Innovation

By: Linda A. Hill and Allison J. Wigen
In this video supplement to the HBS case study "Tom Kalil, Deputy Director for Technology & Innovation," case protagonist Tom Kalil discusses leading a team of policy entrepreneurs at the White House Office of Science and Technology Policy from 2008-2016. View Details
Keywords: Innovation; Government; Government Innovation; Leading Teams; Collaboration; Cross-sector Collaboration; Innovation Strategy; Innovation Leadership; Leadership; Leadership Development; Groups and Teams; Policy; Collaborative Innovation and Invention; United States
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Hill, Linda A., and Allison J. Wigen. "Q&A with Tom Kalil, Deputy Director for Technology & Innovation." Harvard Business School Multimedia/Video Supplement 417-712, April 2017.
  • March 2016
  • Technical Note

Lighting the Fire: Crafting and Delivering Broadly Inspiring Messages

By: Tsedal Neeley and Tom Ryder
Communicating persuasively is a critical skill for leaders of any team or organization. Yet, connecting and resonating with an audience can nevertheless be a challenging task. We outline how to effectively mobilize groups through the power of communication. This note... View Details
Keywords: Messaging; Communication; Leading; Public Speaking; Persuasion; Rhetorical Devices; Communication Intention and Meaning; Forms of Communication; Communication Strategy
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Neeley, Tsedal, and Tom Ryder. "Lighting the Fire: Crafting and Delivering Broadly Inspiring Messages." Harvard Business School Technical Note 416-046, March 2016.
  • 07 Sep 2021
  • Cold Call Podcast

How to Lead through a Merger: US Airways and American Airlines

Keywords: Re: David G. Fubini
  • 2007
  • Book

Carbon Strategies: How Leading Companies Are Reducing Their Climate Change Footprint

By: Andrew J. Hoffman
Carbon Strategies describes specific steps any business can take to implement sound, practical, climate-related corporate policies. Based on Andrew J. Hoffman’s widely praised report from the Pew Center on Global Climate Change, and significantly revised in light of... View Details
Keywords: Climate Change; Business Strategy; Corporate Social Responsibility and Impact; Policy
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Hoffman, Andrew J. Carbon Strategies: How Leading Companies Are Reducing Their Climate Change Footprint. University of Michigan Press, 2007. (Korean Edition: 십년 후 기업의 순위를 뒤바꿀 탄소전략, Tendedero, 2009.)
  • July 30, 2018
  • Article

How to Lead Like Abraham Lincoln, According to a Harvard Historian

By: Nancy F. Koehn
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Koehn, Nancy F. "How to Lead Like Abraham Lincoln, According to a Harvard Historian." Quartz at Work (July 30, 2018).
  • October 2017
  • Case

Still Leading (B10): Louis Gossett Jr.— A New Role Erasing Racism

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
Louis (Lou) Gossett Jr.’s exemplary life included a groundbreaking career in entertainment and a bold and audacious goal to erase racism. From the Broadway stage to television and the movie screen, Gossett earned major accolades in his field, notably becoming the first... View Details
Keywords: Leadership; Advanced Leadership Initiative; Advanced Leadership; Change; Transition; Entrepreneurship; Social Entrepreneurship; Philanthropy and Charitable Giving; Prejudice and Bias
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Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "Still Leading (B10): Louis Gossett Jr.— A New Role Erasing Racism." Harvard Business School Case 318-053, October 2017.
  • December 1, 2021
  • Article

Do You Know How Your Teams Get Work Done?

By: Rohan Narayana Murty, Rajath B. Das, Scott Duke Kominers, Arjun Narayan, Suraj Srinivasan, Tarun Khanna and Kartik Hosanagar
In a research study at four Fortune 500 companies, when managers were asked about their teams’ work, on average they either did not know or could not remember 60% of the work their teams do. This is a major problem because it can lead to unrealistic digital... View Details
Keywords: Leading Teams; Work Recall Gap; Machine Learning; Algorithms; Groups and Teams; Management; Technological Innovation
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Murty, Rohan Narayana, Rajath B. Das, Scott Duke Kominers, Arjun Narayan, Suraj Srinivasan, Tarun Khanna, and Kartik Hosanagar. "Do You Know How Your Teams Get Work Done?" Harvard Business Review Digital Articles (December 1, 2021).
  • October 2022
  • Supplement

Volt Lines: Leading a B2B Service Provider through a Crisis (B)

By: Navid Mojir and Gamze Yucaoglu
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Mojir, Navid, and Gamze Yucaoglu. "Volt Lines: Leading a B2B Service Provider through a Crisis (B)." Harvard Business School Supplement 523-038, October 2022.
  • 02 Jul 2024
  • Book

Five Essential Elements to Build the Capital You Need to Lead

myself and my teammates to forge ahead even when we faced challenges. This often meant starting with small wins—just this first down, which will lead us to this touchdown, and then the progress starts to build on itself. More than... View Details
Keywords: by Dina Gerdeman
  • 06 Mar 2017
  • Research & Ideas

Why Comparing Apples to Apples Online Leads To More Fruitful Sales

Online, consumers are more likely to buy when a product grouping display contains like items. Source: Mik22 In online retail displays, items pictured next to your product may make or break a decision to buy that product, according to results of a new study by Uma R.... View Details
Keywords: by Dina Gerdeman; Retail; Advertising
  • January 2024
  • Teaching Note

Ball: EVA Driving the World’s Leading Can Manufacturer (A) – (C)

By: Jonas Heese
Teaching Note for HBS Case Nos. 124-002, 124-003, and 124-004. View Details
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Heese, Jonas. "Ball: EVA Driving the World’s Leading Can Manufacturer (A) – (C)." Harvard Business School Teaching Note 124-075, January 2024.
  • October 2022
  • Supplement

Volt Lines: Leading a B2B Service Provider through a Crisis (C)

By: Navid Mojir and Gamze Yucaoglu
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Mojir, Navid, and Gamze Yucaoglu. "Volt Lines: Leading a B2B Service Provider through a Crisis (C)." Harvard Business School Supplement 523-039, October 2022.
  • 2004
  • Chapter

A Culture of Confidence: Leading a Nation from Despair to Hope

By: Euvin Naidoo
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Naidoo, Euvin. "A Culture of Confidence: Leading a Nation from Despair to Hope." Chap. 10 in Confidence: How Winning Streaks and Losing Streaks Begin and End, by Rosabeth Moss Kanter, 291–324. New York: Crown Business, 2004.
  • July 2021
  • Article

Invisible Inequality Leads to Punishing the Poor and Rewarding the Rich

By: Oliver P. Hauser, Gordon T. Kraft-Todd, David Rand, Martin A. Nowak and Michael I. Norton
Four experiments examine how the lack of awareness of inequality affects behaviour towards the rich and poor. In Experiment 1, participants who became aware that wealthy individuals donated a smaller percentage of their income switched from rewarding the wealthy to... View Details
Keywords: Income Transparency; Income; Wealth; Equality and Inequality; Knowledge; Behavior; Outcome or Result; Society; Policy
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Hauser, Oliver P., Gordon T. Kraft-Todd, David Rand, Martin A. Nowak, and Michael I. Norton. "Invisible Inequality Leads to Punishing the Poor and Rewarding the Rich." Behavioural Public Policy 5, no. 3 (July 2021): 333–353.
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