Language - Publications - Faculty & Research

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

or Hands: How Do Employees Respond to a Radical Global Language Change Over Time? By: Reiche, Sebastian, and Tsedal Neeley Abstract— To understand how recipients respond to radical change over time across cognitive, affective, and... View Details

Keywords: Dina Gerdeman

24 Jan 2012
First Look

First Look: Jan. 24

principally through units called practices. Macro structural choices define and promote development of the practice portfolio. Publisher's Link: http://ukcatalogue.oup.com/product/9780199235049.do Language Matters: Status Loss &... View Details

Keywords: Sean Silverthorne

29 Dec 2014
Research & Ideas

Most Popular Articles and Research Papers of 2014

have ears, but do they use them? Jim Heskett's readers offer opinions on why listening might be a lost art. The Surprising Link Between Language and Corporate Responsibility Research by Christopher Marquis shows that a company's degree of... View Details

25 Oct 2012
Research & Ideas

Developing the Global Leader

recommendations for would-be global leaders is to live in a country where the language spoken is different from that in one's home country. "When my wife and I lived in Japan we had a two-year-old child, which meant we had to dive in... View Details

Keywords: by Julia Hanna

12 Aug 2002
Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

language originally intended to inform an investor, which now protects the offerers. —D. Quinn Mills "While some analysts insist that Quattrone believed in honest research, others say he tried to bully them. `I'll have you out of... View Details

Keywords: by D. Quinn Mills

10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

mining." The culture problem was partly linguistic. South Africa has 11 official languages: Xitsonga, Tshivenda, siSwati, Setswana, Sesotho, Sesotho sa Leboa, IsiZulu, IsiXhosa, IsiNdebele, English, and Afrikaans. (The national anthem incorporates 5 of them.)... View Details

Keywords: by Carmen Nobel; Manufacturing

28 Feb 2005
Research & Ideas

How to Harness Auction Fever

addition, anything that might make rivalry salient (e.g., the auctioneer using language that suggests to the final two bidders that this is about "winning" and not "being beaten") might also increase competitive... View Details

Keywords: by Manda Salls; Web Services; Technology

31 Oct 2006
HBS Case

Governing Sumida Corporation

goal of listing the company on the Tokyo Stock Exchange was realized in 1998. Changes to the company's retirement policy encouraged a more performance-oriented culture, and in 2000, Yawata made English the company's official language, paying for employee View Details

Keywords: by Julia Hanna; Electronics

16 Nov 2020
Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

enough that they might be able to listen to more complex arguments. Relationships matter. Silverthorne: Words from leaders are important: some soothe, others inflame. What’s your advice to new leaders for setting the right tone? What should the tenor of their View Details

Keywords: by Sean Silverthorne

19 Dec 2011
Research & Ideas

Climbing the Great Wall of Trust

"It's a gap that might make you less competitive compared with someone who is of the same ethnic culture." “To the extent that you could speak the language or demonstrate a certain level of understanding of culture, that might... View Details

Keywords: by Michael Blanding

06 Aug 2007
Research & Ideas

High Hills, Deep Poverty: Explaining Civil War in Nepal

descent into violence. For Nepal, these factors for study included poverty, social and language diversity, and even geographical conditions. What Iyer and Do found: poverty trumps all, yet in a complex, nuanced way. As Nepal's conflict... View Details

Keywords: by Martha Lagace

01 Aug 2016
Research & Ideas

Retail Execs Underplay Current Performance to Investors--but Why?

they had more positive post-quarter sales information. WHAT’S THE MOTIVATION? The same outcome was found when they studied managers’ voice tone during announcement conference calls using natural language testing that measures the number... View Details

Keywords: by Dina Gerdeman; Financial Services

25 Feb 2020
Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

taking paid time off. The researchers’ interviews also revealed a second factor that helped mitigate homesickness among workers assigned to far-flung places: workplace friendships. Workers with colleagues of the same gender and who spoke the same native View Details

Keywords: by Kristen Senz

20 Nov 2007
First Look

First Look: November 20, 2007

design-driven innovation is pushed by a firm's vision about possible new product meanings and languages that could diffuse in society. Design-driven innovation, that plays such a crucial role in the innovation strategy of design-intensive... View Details

Keywords: Martha Lagace

04 Jan 2012
First Look

First Look: January 4

in equilibrium, that a mandatory sharing setting can result in high-quality products, and that free riding can actually increase profits and consumer surplus. Read the paper: http://www.people.hbs.edu/vkumar/Papers/COSS.pdf Changing Identity, Changing View Details

Keywords: Carmen Nobel

10 Sep 2013
First Look

First Look: September 10

in Conference Calls of Non-U.S. Firms By: Brochet, Francois, Patricia L. Naranjo, and Gwen Yu Abstract—We examine how linguistic complexity affects the capital market reaction to information disclosures. We define linguistic complexity as the use of non-plain English... View Details

Keywords: Sean Silverthorne

27 Jun 2024
Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

It’s the new way of comparison shopping in the age of large language models (LLM): Tapping into AI-driven search engines for research and advice on which products to buy. But can consumers trust the recommendations to be impartial? New... View Details

Keywords: by Ben Rand; Technology

19 May 2020
Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

privacy notice at checkout, with language drawn from actual notices used by Nordstrom and Macy’s; other’s didn’t. Asked to rate on a scale of 1 to 100 how likely they were to go through with the purchase, the notice-aware group averaged... View Details

Keywords: by Michael Blanding; Retail

02 Jul 2001
Research & Ideas

Ray A. Goldberg

genome, Goldberg has focused his most recent efforts on explaining the impact of this revolutionary discovery on the agribusiness system. "All industries that deal with living things or organic compounds will have a common language... View Details

Keywords: by Staff; Agriculture & Agribusiness

15 May 2019
Research Event

The Unconventional Capitalism That Shapes Business History

accidently, as sources are written in languages not easily understood. The globalization of the world in the 19th century, as a third speaker discussed, has been written from a Euro-centric perspective. In reality, the bazaars and local... View Details

Keywords: by Geoffrey G. Jones; Education

Publications