Publications

23 Jul 2001
Research & Ideas

How One Center of Innovation Lost its Spark

tacit knowledge flows. These knowledge flows, in turn, contribute to cumulative incremental innovations in both product and process technology among firms embedded in the cluster. I use the term 'active... View Details

Keywords: by Donald Sull; Manufacturing; Transportation; Auto

02 Mar 2015
Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

knowledgeable salespeople with "deep expertise in the categories they served." Against Amazon and other online retailers, these advantages fade. Online retailers have appropriated the strengths of category... View Details

Keywords: Re: Rajiv Lal; Retail

19 Aug 2015
Research & Ideas

Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

A good way to build a large base of users is to offer something valuable for free. That's been the strategy so far behind Codeacademy. In just a few short years since its inception in 2011, the company has... View Details

Keywords: Re: Jeffrey J. Bussgang; Technology

05 May 2003
Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

primarily on its projected impact on customers but also taking into account its fit with the bank's strategy and goals and its funding requirements. In some cases, focus groups were conducted to provide a rough sense View Details

Keywords: by Stefan Thomke; Banking; Financial Services

16 Dec 2011
Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

Healthcare, and Leadership. "The Initiative designation is meant to acknowledge a new phase of activity: one that we hope will engage the faculty, students, staff, and alumni in enhancing and extending both View Details

Keywords: by Geoffrey Jones & Walter Friedman

February 2003 (Revised February 2008)
Case

Singapore Inc.

By: Richard H.K. Vietor and Emily Thompson

In early 2003, Prime Minister Goh Chok Tong is assessing Singapore's development strategy--tax cutting combined with an industrial policy focused on six "clusters," including biomedical sciences. After 36 years of stupendous growth, Singapore has slowed down and faces... View Details

Keywords: Development Economics; Economic Growth; Growth and Development Strategy; Industry Clusters; Business and Government Relations; Competition; China; Singapore

January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

1978), the U.S. airline industry was heavily regulated. Under government regulation, airlines were not able to establish their own rates or route structures. Almost all aspects of the industry were under... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

June 1991
Article

Corporate Policy and the Ethics of Competitor Intelligence Gathering

By: L. S. Paine

Keywords: Policy; Ethics; Competition; Knowledge

Find at Harvard

04 Jun 2018
Research & Ideas

Think of it as Professors in Cars Having Coffee

Oberholzer-Gee: “One of the fascinating things about newspaper economics is that, if you could magically jump into an all-digital future, you actually don’t need that big of an audience in order to survive.”... View Details

Keywords: by Sean Silverthorne; Education; Entertainment & Recreation

02 Aug 2010
Research & Ideas

Modern Indian Art: The Birth of a Market

aspects to generate shared meanings that aid in the creation of markets by establishing the foundation for valuing goods. While the ability to generate valuation metrics for new market categories is an... View Details

Keywords: by Sean Silverthorne

18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

taking risks." Click to watch. Eleven years later, that bet is more than paying off. As chief strategy and knowledge officer, Fenton is part of an executive team that has seen... View Details

Keywords: by Julia Hanna; Education

2010
Working Paper

Will I Stay or Will I Go?: Cooperative and Competitive Effects of Workgroup Sex and Race Composition on Turnover

By: Kathleen L. McGinn and Katherine L Milkman

We develop an integrated theory of the social identity mechanisms linking workgroup sex and race composition across levels with individual turnover. Building on social identity research, we theorize that social cohesion (Tyler, 1999; Hogg and Terry, 2000) and social... View Details

Keywords: Competition; Ethnicity; Race; Groups and Teams; Identity; Resignation and Termination; Gender; Cooperation

Read Now

31 Oct 2004
What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

view that the term "crowd" might be a bit extreme in describing effective management processes. For example, John Baxter suggests that "a group of knowledgeable 'veterans' ... in conjunction... View Details

Keywords: by James Heskett

30 Sep 2002
Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

Dilip Soman, we look at how different pricing strategies affect the consumption of a product. We find that people are more likely to consume a product when they feel "out View Details

Keywords: by Manda Mahoney

03 May 2024
Research & Ideas

How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact

A new study of startups sharing a coworking space offers a new wrinkle in the debate over work-from-anywhere: Proximity matters, especially close proximity, to spread knowledge between disparate enterprises.... View Details

Keywords: by Ben Rand

14 Jan 2002
Research & Ideas

Countries on the Cusp: The Power of Nationalism

authority leads to societal reactions against the marketization of social life. That is one aspect of globalization that we have seen increasing over the past three years.... View Details

Keywords: by Martha Lagace

May 2003 (Revised September 2005)
Case

Ice-Fili

Designed as an overview of all aspects of the strategy process: industry analysis, positioning, dynamics and sustainability, and scope issues of corporate strategy, including vertical integration, horizontal diversification, and location issues. Ice-Fili is the largest... View Details

Keywords: Strategy; Food and Beverage Industry; Russia