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Publications

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  • All HBS Web  (1,807)
    • News  (351)
    • Research  (1,279)
    • Events  (3)
    • Multimedia  (18)
  • Faculty Publications  (1,028)

Show Results For

  • All HBS Web  (1,807)
    • News  (351)
    • Research  (1,279)
    • Events  (3)
    • Multimedia  (18)
  • Faculty Publications  (1,028)
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  • Web

Degrees, Certifications & Alumni Status | About

their analytics skills. The program is offered as a collaboration between Harvard Business School, The Harvard John A. Paulson School of Engineering and Applied Sciences, and the Faculty of Arts and... View Details
  • Web

Strategy Faculty - Faculty & Research

Henderson John and Natty McArthur University Professor Rebecca A. Karp Assistant Professor of Business Administration Tarun Khanna Jorge Paulo Lemann Professor Quan Le Assistant Professor of Business... View Details
  • 21 Oct 2014
  • First Look

First Look: October 21

Leading Change for Sustainability By: Edmondson, Amy C., Martine Haas, John D. Macomber, and Tiona Zuzul Abstract—In both the private and public sectors, organizations around the world face increasingly pressing questions about how to... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

http://www.hbs.edu/research/facpubs/workingpapers/papers0910.html#wp10-070 When the Name Is the Game Authors:Marco Bertini, John Gourville, and Elie Ofek Publication:Business Strategy Review 22, no. 3 (2011) Abstract In Romeo and Juliet,... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • Web

Founders & Investors - Entrepreneurship

Ramon Blanco Board Member, etece.com MBA 1997 Load More Hüsnü Özyeğin Finansbank MBA 1969 William A. Ackman Pershing Square Capital Management MBA 1992 Arun Agarwal Infinio MBA 2011 Ethan Anderson MyTime MBA 2003 Gregory Backstrom Snap... View Details
  • 19 Apr 2011
  • First Look

First Look: April 19

Facebook John Deighton and Leora KornfeldHarvard Business School Case 511-110 In late 2008, executives at Coca-Cola had to decide what to do with a fan-created page on Facebook that had amassed over one million followers in three months.... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

  PublicationsThe Rise of the Modern Firm Authors:Geoffrey Jones and Walter A. Friedman, eds. Publication:Northampton, Mass: Edward Elgar Publishing, Inc., 2012 This authoritative volume focuses on the rise of modern firms, from their... View Details
Keywords: Sean Silverthorne
  • Web

Asia Pacific - Global

Authority, alongside panels on AI, global supply chains, and education. Speakers included HBS alumni such as Dr. Victor Fung (PHD 1971), Dr. John Quelch (DBA 1977), Mr. Sebastian Man (MBA 1985), Mr. Joe Ngai... View Details
  • Web

Finance - Faculty & Research

Knowledge 12 Nov 2024 Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers Re: Paul A. Gompers 08 Nov 2024 How Private Investors Can Help Solve Africa's Climate Crisis Re: John D.... View Details
  • Web

Negotiation, Organizations & Markets Faculty - Faculty & Research

Administration Max H. Bazerman Jesse Isidor Straus Professor of Business Administration John Beshears Albert J. Weatherhead, Jr. Professor of Business Administration Alison Wood Brooks O'Brien Associate Professor of Business... View Details
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

Sustainability. Past Roads and Future Prospects By: Bergquist, Ann-Kristin, Shawn A. Cole, John Ehrenfeld, Andrew A. King, and Auden Schendler Abstract— This working paper... View Details
Keywords: Dina Gerdeman
  • Web

Technology & Operations Management Faculty - Faculty & Research

and Jane Cizik Baker Foundation Professor of Management Practice in Business Administration Stefan H. Thomke William Barclay Harding Professor of Business Administration Chair, General Management Program Michael W. Toffel Senator John... View Details
  • Web

General Management Faculty - Faculty & Research

Administration (Leave of Absence) Joseph L. Badaracco John Shad Professor of Business Ethics John F. Batter Senior Lecturer of Business Administration Hakeem I. Belo-Osagie Senior Lecturer of Business... View Details
  • Web

Faculty & Research - Business & Environment

Investing Goes to Sea By: Vikram S Gandhi and David Allen Teaching Plan for HBS Case No. 325-013 June 2025 Teaching Material The Miccosukee Tribe and the Battle to Save the Everglades (B): The Art of Coalition Building By: Rosabeth Moss Kanter and Jacob View Details
  • 2013
  • Working Paper

NBC and the 2012 London Olympics: Unexpected Success

By: Stephen A. Greyser and Vadim Kogan
"The 2010 Vancouver Winter Games lost $223 million, astonishing for a 17-day event. Next year's London Summer Games, which cost a record Olympic rights fee of $1.18 billion, are expected to lose at least as much..." wrote Richard Sandomir in The New York Times. "NBC... View Details
Keywords: Success; Profit; Sports; Failure; Television Entertainment; Media and Broadcasting Industry; Sports Industry; Entertainment and Recreation Industry; Vancouver; Beijing; London; Brazil; Russia
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Greyser, Stephen A., and Vadim Kogan. "NBC and the 2012 London Olympics: Unexpected Success." Harvard Business School Working Paper, No. 14-028, September 2013.
  • July 2003 (Revised October 2018)
  • Case

Starbucks: Delivering Customer Service

By: Youngme Moon and John Quelch
Starbucks, the dominant specialty-coffee brand in North America, must respond to recent market research indicating that the company is not meeting customer expectations in terms of service. To increase customer satisfaction, the company is debating a plan that would... View Details
Keywords: Customer Focus and Relationships; Customer Satisfaction; Profit; Recruitment; Marketing Strategy; Service Operations; Performance Improvement; Planning; Food and Beverage Industry
Citation
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Moon, Youngme, and John Quelch. "Starbucks: Delivering Customer Service." Harvard Business School Case 504-016, July 2003. (Revised October 2018.)
  • Web

Health Care - Faculty & Research

evolve its offerings so that they appeal to radiologists and cardiologists, the largest purchasers of ultrasound systems. March 2014 (Revised December 2014) Case Vision 2020: Takeda and the Vaccine Business By: John View Details
  • Web

MBA Experience - Health Care

DMD/MBA Harvard School of Dental Medicine MBA/MPP Harvard Kennedy School MS/MBA Biotechnology: Life Sciences Harvard Department of Stem Cell & Regenerative Biology MS/MBA Engineering Sciences Harvard John A.... View Details
  • 28 Sep 2010
  • First Look

First Look: September 28, 2010

economic, institutional, and cultural setting of Germany. Publisher's Link: http://www.chbeck.de/productview.aspx?product=795301&toc=3264 Investor Behaviour in a Nascent Capital Market: Scottish Bank Shareholders in the Nineteenth Century Authors:Graeme Acheson and... View Details
Keywords: Sean Silverthorne
  • 2016
  • Article

Recursive Mentalizing and Common Knowledge in the Bystander Effect

By: Kyle A. Thomas, Julian De Freitas, Peter DiScioli and Steven Pinker
The more potential helpers there are, the less likely any individual is to help. A traditional explanation for this bystander effect is that responsibility diffuses across the multiple bystanders, diluting the responsibility of each. We investigate an... View Details
Keywords: Bystander Effect; Diffusion Of Responsibility; Volunteer's Dilemma; Common Knowledge; Theory Of Mind; Behavior; Theory
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Thomas, Kyle A., Julian De Freitas, Peter DiScioli, and Steven Pinker. "Recursive Mentalizing and Common Knowledge in the Bystander Effect." Journal of Experimental Psychology: General 145, no. 5 (2016): 621–629.
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