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  • January 2011 (Revised November 2015)
  • Case

The National Geographic Society (A)

By: David A. Garvin and Carin-Isabel Knoop
In January 2010, John Fahey, president, CEO, and chairman of the board of trustees' executive committee of the Washington, D.C.-based National Geographic Society (NGS), must decide how best to organize the 121-year old mission-driven organization for a world of... View Details
Keywords: Business Model; Information Publishing; Leadership Style; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Internet; Publishing Industry
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Founders & Investors - Entrepreneurship

Ramon Blanco Board Member, etece.com MBA 1997 Load More Hüsnü Özyeğin Finansbank MBA 1969 William A. Ackman Pershing Square Capital Management MBA 1992 Arun Agarwal Infinio MBA 2011 Ethan Anderson MyTime MBA 2003 Gregory Backstrom Snap... View Details
  • 22 Jun 2009
  • Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

leverage and reforming the credit rating system. The Case Against A Systemic Risk Regulator In a lengthy minority dissent, the oversight panel's two Republicans, Texas Congressman Jeb Hensarling and former New Hampshire Senator John... View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • May 2012 (Revised November 2015)
  • Case

The National Geographic Society (A) (Abridged)

By: David A. Garvin and Annelena Lobb
In January 2010, John Fahey, president, CEO, and chairman of the board of trustees' executive committee of the Washington, D.C.–based National Geographic Society (NGS), must decide how best to organize the 121-year old mission-driven organization for a world of... View Details
Keywords: General Management; Change Management; Media And Publishing; Digital Convergence; Strategy Development; Business Models; Information Publishing; Online Technology; Business Model; Organizational Structure; Business Strategy; Publishing Industry
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Negotiation, Organizations & Markets Faculty - Faculty & Research

Administration Max H. Bazerman Jesse Isidor Straus Professor of Business Administration John Beshears Albert J. Weatherhead, Jr. Professor of Business Administration Alison Wood Brooks O'Brien Associate Professor of Business... View Details
  • 31 Aug 2010
  • First Look

First Look: August 31

Fresh & Easy in the United States John A. QuelchHarvard Business School Case 511-009 Tesco, the world's third largest retailer, is facing problems with its launch of a new retail chain in the U.S... View Details
Keywords: Sean Silverthorne
  • Web

Asia Pacific - Global

Kong Monetary Authority, alongside panels on AI, global supply chains, and education. Speakers included HBS alumni such as Dr. Victor Fung (PHD 1971), Dr. John Quelch (DBA 1977), Mr. Sebastian Man (MBA... View Details
  • Web

General Management Faculty - Faculty & Research

Business Administration (Leave of Absence) Lynda M. Applegate Baker Foundation Professor Sarofim-Rock Professor of Business Administration, Emerita Joseph L. Badaracco John Shad Professor of Business Ethics View Details
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Faculty & Research - Business & Environment

environmental governance. The chapter explores two different historical paths in such private regulation and how they came about. The first path involved... April 2025 Teaching Material Blue Frontier: Disrupting Air Conditioning By: Rosabeth Moss Kanter and Jacob View Details
  • 18 Feb 2015
  • First Look

First Look: February 18

System Architecture By: Baldwin, Carliss Y., Alan MacCormack, and John Rusnak Abstract—In this paper, we describe an operational methodology for characterizing the architecture of complex technical systems and demonstrate its application... View Details
Keywords: Sean Silverthorne
  • Web

Technology & Operations Management Faculty - Faculty & Research

Administration Stefan H. Thomke William Barclay Harding Professor of Business Administration Chair, General Management Program Michael W. Toffel Senator John Heinz Professor of Environmental Management Roberto Verganti Visiting Lecturer... View Details
  • Web

Business, Government & the International Economy Faculty - Faculty & Research

Associate Professor of Business Administration Laura V. Jakli Assistant Professor of Business Administration Vincent Pons Byron Wien Professor of Business Administration Sophus A. Reinert T.J. Dermot Dunphy Professor of Business... View Details
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Health Care - Faculty & Research

evolve its offerings so that they appeal to radiologists and cardiologists, the largest purchasers of ultrasound systems. March 2014 (Revised December 2014) Case Vision 2020: Takeda and the Vaccine Business By: John View Details
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Students on the Job Market - Doctoral

85% of the participants in these calls. Faculty Advisor(s): John Campbell (Chair), Katherine B. Coffman , Samuel G. Hanson , Robin Greenwood , and Tarek Hassan Curriculum Vitae | Website | Email Jeff Gortmaker Abstract: Open Source... View Details
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

http://www.hbs.edu/research/facpubs/workingpapers/papers0910.html#wp10-070 When the Name Is the Game Authors:Marco Bertini, John Gourville, and Elie Ofek Publication:Business Strategy Review 22, no. 3 (2011) Abstract In Romeo and Juliet,... View Details
Keywords: Sean Silverthorne & Carmen Nobel
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Finance - Faculty & Research

C. Gilson See All HBS Working Knowlege 12 Nov 2024 Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers Re: Paul A. Gompers 08 Nov 2024 How Private Investors Can Help Solve Africa's Climate Crisis Re: View Details
  • July 2003 (Revised October 2018)
  • Case

Starbucks: Delivering Customer Service

By: Youngme Moon and John Quelch
Starbucks, the dominant specialty-coffee brand in North America, must respond to recent market research indicating that the company is not meeting customer expectations in terms of service. To increase customer satisfaction, the company is debating a plan that would... View Details
Keywords: Customer Focus and Relationships; Customer Satisfaction; Profit; Recruitment; Marketing Strategy; Service Operations; Performance Improvement; Planning; Food and Beverage Industry
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Faculty & Research - Entrepreneurship

Faculty & Research August 2025 Article Revenue Collapses and the Consumption of Small Business Owners in the COVID-19 Pandemic By: Olivia S. Kim , Jonathan A. Parker and Antoinette Schoar Using financial account data linking small... View Details
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Help - Alumni

Current qualifying programs include: Advanced Management Program (AMP) Doctor of Business Administration (DBA) General Management Program (GMP) Joint Program with Harvard John A. Paulson School of... View Details
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MBA Experience - Health Care

DMD/MBA Harvard School of Dental Medicine MBA/MPP Harvard Kennedy School MS/MBA Biotechnology: Life Sciences Harvard Department of Stem Cell & Regenerative Biology MS/MBA Engineering Sciences Harvard John A.... View Details