Job Cuts and Outsourcing - Publications - Faculty & Research

30 Oct 2012
First Look

First Look: October 30

Michael W. Toffel Publication:Organization Science (forthcoming) Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are... View Details

Keywords: Sean Silverthorne

17 Jul 2017
Op-Ed

Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up

As America recedes from global leadership under President Donald Trump’s “America First” policies, a new generation of business statesmen is stepping up to take on global issues of monumental importance: global trade, climate change, job creation, and healthy living.... View Details

Keywords: by Bill George

03 Oct 2005
What Do You Think?

What’s the Future of Globally Organized Labor?

competency and its ability to move up the value chain that will allow it to share the positive gains. If labor tries the old tactic of strikes, management will just outsource the staff from somewhere else... View Details

Keywords: by James Heskett

01 Nov 2024
In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

announced staff cuts in reaction to slowing or declining demand. US government data from October suggests that employers remain cautious, adding just 12,000 new positions in the month as unemployment remained steady at 4.1 percent, edging... View Details

Keywords: by Rachel Layne; Technology; Information Technology

02 Feb 2010
First Look

First Look: Feb. 2

increasing profitability by immersing themselves in the lives of their customers. This book shows how resilient organizations cut through internal barriers that impede action, build bridges between warring divisions, View Details

Keywords: Martha Lagace

14 Jul 2003
Research & Ideas

Keeping Your Balance With Customers

acquisition as the biggest challenge. But lacking a CM strategy and able to respond to only short-term financial pressures, most organizations do an inadequate job of selection, retention, View Details

Keywords: by Robert S. Kaplan & David P. Norton

November 2017
Teaching Note

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth

Teaching Note for HBS No. 716-455. On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details

Citation

Purchase

22 May 2007
First Look

First Look: May 22, 2007

formal models and theory can account for important aspects of software design evolution in large-scale systems. Download the paper: http://www.hbs.edu/research/pdf/07-081.pdf From Outsourcing to Global... View Details

Keywords: Martha Lagace

25 Nov 2014
First Look

First Look: November 25

issues surrounding short-term versus long-term investment payoffs, the proportion of the portfolio that should be allocated to venture capital, and the most appropriate investment form-direct investing in entrepreneurial startups, later... View Details

Keywords: Carmen Nobel

31 Mar 2009
First Look

First Look: March 31, 2009

and Sugata Roychowdhury Abstract We examine the accrual choices of outsourcing firms with links to U.S. congressional candidates during the 2004 elections, when corporate View Details

Keywords: Martha Lagace

20 Sep 2021
Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

average driver out of their preferred shift is as bad as cutting their weekly earnings by more than 5 percent. For the California drivers that we study, the ability to start or stop working at any moment and... View Details

Keywords: by Lane Lambert; Technology

19 Jan 2010
Sharpening Your Skills

Sharpening Your Skills: Managing the Economic Crisis

companies lose when they cut corporate giving? How Do I Lead In A Crisis? 7 Lessons for Navigating the Storm Leading in crisis requires a combination of skills and behaviors—personal View Details

Keywords: by Staff

26 Aug 2024
Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details

Keywords: by Michael Blanding; Information Technology; Information; Technology

02 Jun 2003
What Do You Think?

What Can Aspiring Leaders Be Taught?

the shaping of values and ethical behaviors just as it does with various skills needed for the job? If so, does this suggest an added dimension for business school training, i.e., the preparation of leaders who can "teach"... View Details

Keywords: by James Heskett

24 Oct 2005
Research & Ideas

Building an IT Governance Committee

a peer at the senior management and board level. The expert's job is to challenge entrenched in-house thinking. He or she should not think ill of technology-averse cultures and... View Details

Keywords: by Richard Nolan & Warren McFarlan

27 Oct 2009
First Look

First Look: October 27

School Case 910-008 eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates affiliate compensation structure, the role of bonuses for especially... View Details

Keywords: Martha Lagace

09 Feb 2009
Research & Ideas

Uncompromising Leadership in Tough Times

with them we were able to create a very different organization—less top down, more participative, one that offered more challenging jobs and informed people about results of the business on a regular basis.... View Details

Keywords: by Martha Lagace

26 Nov 2013
First Look

First Look: November 26

botsourcing for jobs that do require emotion if robots appear to convey more emotion; and (4) people prefer to outsource cognition-oriented versus emotion-oriented View Details

Keywords: Sean Silverthorne

20 Sep 2012
Research & Ideas

US Competitiveness at Risk

done to fix it—in the following interview, first published in Harvard magazine's Can America Compete? report. “That great American job machine started sputtering around 2000” Porter and Rivkin lead the... View Details

Keywords: Re: Michael E. Porter & Jan W. Rivkin

05 Oct 2009
Research & Ideas

The Vanguard Corporation

has moved many jobs to other countries. They are not perfect. But they aspire to meet higher standards, and in their operations around the world they also try to raise the standards. Q: A critical point for... View Details

Keywords: by Sean Silverthorne

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First Look: October 30

Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up

What’s the Future of Globally Organized Labor?

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

First Look: Feb. 2

Keeping Your Balance With Customers

Reinventing Best Buy

First Look: May 22, 2007

First Look: November 25

First Look: March 31, 2009

How Much Is Freedom Worth? For Gig Workers, a Lot.

Sharpening Your Skills: Managing the Economic Crisis

Can AI Match Human Ingenuity in Creative Problem-Solving?

What Can Aspiring Leaders Be Taught?

Building an IT Governance Committee

First Look: October 27

Uncompromising Leadership in Tough Times

First Look: November 26

US Competitiveness at Risk

The Vanguard Corporation

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