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    Tackling Diversity in Case Discussions

    Recognizing the importance of teaching managers to lead across lines of difference, this article presents a set of interrelated strategies for business educators to navigate topics of diversity and inclusion in the classroom. The authors advocate embedding principles... View Details
    • 2018
    • Interviews

    Flora Taylor, Zachary Green, and Diane Forbes Berthoud discuss where the ivory tower meets industry at the 2018 Gender & Work Symposium

    • Research Summary

    FDI and Economic Growth: The Role of the Local Financial Markets (joint with Areendam Chanda, Sebnem Kalemli-Ozcan, Selin Sayek)

    By: Laura Alfaro
    In this paper, we examine the various links among foreign direct investment (FDI), financial markets, and economic growth. We explore whether countries with better financial systems can exploit FDI more efficiently. Empirical analysis, using cross-country data between... View Details

      12 Questions About Hybrid Work, Answered by Tsedal Neeley

      At the beginning of the pandemic, I View Details

      • March 2023 (Revised May 2023)
      • Case

      Akamai Technologies: Expanding the Talent Pipeline

      By: Christopher Stanton, Lynda M. Applegate, Allison Ciechanover, Emily Grandjean and Sophie Beck
      In 2022, senior executives of Cambridge, MA-based Akamai Technologies met to consider whether and how to scale a successful technical training program. The program, Akamai Technical Academy (ATA), was launched in 2016 to address a key challenge at Akamai and in the... View Details
      Keywords: Leading Change; Growth and Development Strategy; Diversity; Talent and Talent Management; Technology Industry; United States; Boston
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        Race, Work, and Leadership

        Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people’s experience of work and leadership. What does it mean to be black in corporate America today? How are racial dynamics in organizations... View Details

        • 2008
        • Working Paper

        Stable Many-to-Many Matchings with Contracts

        By: Bettina-Elisabeth Klaus and Markus Walzl
        We consider several notions of setwise stability for many-to-many matching markets with contracts and provide an analysis of the relations between the resulting sets of stable allocations for general, substitutable, and strongly substitutable preferences. Apart from... View Details
        Keywords: Marketplace Matching; Balance and Stability
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        • April 2021
        • Case

        Zeynep Ton: The Good Jobs Strategy

        By: Francesca Gino and Frances X. Frei
        The link to this multimedia case should be provided to students in advance as preparation for classroom case discussion.

        In Zeynop Ton’s 2014 book The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost... View Details
        Keywords: Organizations; Selection and Staffing; Compensation and Benefits; Operations; Performance Effectiveness
        Related
        • Clubs

        PRIDE

        Keywords: Diversity, Inclusion & Belonging
        • June 2012
        • Article

        Leadership Is a Conversation

        By: Boris Groysberg and Michael Slind
        Globalization and new technologies have sharply reduced the efficacy of command-and-control management and its accompanying forms of corporate communication. In the course of a recent research project, the authors concluded that by talking with employees, rather than... View Details
        Keywords: Employees; Management Style; Interpersonal Communication; Leadership; Cooperation; Partners and Partnerships
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        • 12 Apr 2022
        • Video

        Cash House Honors a Prolific Teacher, Author, and Scholar

        • Summer 2019
        • Article

        The Price Effects of Cross-Market Mergers: Theory and Evidence from the Hospital Industry

        By: Leemore S. Dafny, Katherine Ho and Robin S. Lee
        We consider the effect of mergers between firms whose products are not viewed as direct substitutes for the same good or service but are bundled by a common intermediary. Focusing on hospital mergers across distinct geographic markets, we show that such combinations... View Details
        Keywords: Mergers and Acquisitions; Markets; Geographic Scope; Price; Outcome or Result; Insurance; Health Industry
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          Airbnb Isn't Doing Enough

          Not that long ago, online commerce promised not only to make markets more efficient but also more inclusive and less prone to discrimination. The rationale was simple: On the internet, no one knows whether you’re black or white, male or female, making it more difficult... View Details
          • Clubs

          Africa Business Club

          • September 2012 (Revised January 2013)
          • Case

          J.C. Penney's 'Fair and Square' Pricing Strategy

          By: Elie Ofek and Jill Avery
          As a he gets ready to release 2nd quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes he initiated for the business model and brand image of his company. A new pricing scheme he put in place in February,... View Details
          Keywords: Change Management; Consumer Behavior; Management Teams; Business Model; Marketing Strategy; Price; Brands and Branding; Decision Making; Retail Industry; United States
          Related
          • November 15, 2021
          • Article

          What Do Black Executives Really Want?

          By: Frank Cooper III and Ranjay Gulati
          Recruiting and retaining Black talent is a priority for many organizations. Most are committed to and investing in diversity, equity, and inclusion (DEI). And yet, according to interviews and focus groups with Black executives working in a variety of blue-chip... View Details
          Keywords: Black Executives; Selection and Staffing; Retention; Race; Organizational Culture; Change Management
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          • 08 Oct 2013
          • First Look

          First Look: October 8

          Purchase this case: http://hbr.org/search/514011-PDF-ENG Harvard Business School Case 613-063 Global Diversity and Inclusion at Royal Dutch Shell (A) Royal Dutch Shell has been among the early players to implement diversity and View Details
          Keywords: Sean Silverthorne
          • Research Summary

          Institutions and Firm Strategy at the Bottom of the Pyramid: The Case of Business Formalization in Vietnam

          In this paper, written together with Edmund Malesky (UCSD), we test a series of hypotheses about how institutions shape a strategic decision of significant importance to the evolution of inclusive markets: registration as companies by previously informal businesses at... View Details
          • April 2022 (Revised May 2022)
          • Case

          Mastercard Labs (A) (Abridged)

          By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
          When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
          Keywords: Organizational Behavior; Culture; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Intrapreneurship; Competitive Strategy; Business Model; Technological Innovation; Growth and Development Strategy; Digital Transformation
          Related
          • March 2003 (Revised September 2004)
          • Case

          Worker Rights and Global Trade: The U.S.-Cambodia Bilateral Textile Trade Agreement

          Examines the political and economic dimensions of the campaign to improve workers' rights around the world through the inclusion of labor standards in international trade agreements. The U.S.-Cambodia Textile Trade Agreement was the first agreement of its kind to link... View Details
          Keywords: Trade; Agreements and Arrangements; Rights; Working Conditions; Globalization; Consumer Products Industry; Cambodia; United States
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