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  • May 18, 2020
  • Other Article

Media Bias? But Not What You Think It Is

By: Frank V. Cespedes
The media are often accused of political bias. But news outlets reflect many political beliefs in a fragmented media environment. However, an almost across-the-board bias is how news media talk about digital business, and the pandemic has exacerbated that bias, which... View Details
Keywords: Bias; Digital Business; Media; Disruption; Health Pandemics
Citation
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Cespedes, Frank V. "Media Bias? But Not What You Think It Is." Medium (May 18, 2020).
  • 2017
  • Comment

And Yet It Moves: Inflation and the Great Recession

By: Huw Pill
Citation
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Pill, Huw. Comment on "And Yet It Moves: Inflation and the Great Recession." And Yet It Moves: Inflation and the Great Recession. No. 19, edited by D. Miles, U. Panizza, R. Reis, and A. Ubide, 114–116. Geneva Reports on the World Economy. London: Centre for Economic Policy Research (CEPR), 2017.
  • 1982
  • Book

Making it Happen: Designing Research with Implementation in Mind

By: Milton Hakel, Michael Beer, Melvin Sorcher and Joseph Moses
Citation
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Hakel, Milton, Michael Beer, Melvin Sorcher, and Joseph Moses. Making it Happen: Designing Research with Implementation in Mind. SAGE Publications, 1982.
  • 16 Dec 2011
  • Conference Presentation

Europe and the Banks: Make It or Break It?

By: Dante Roscini
Citation
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Roscini, Dante. "Europe and the Banks: Make It or Break It?" Goodwin Procter, Boston, MA, December 16, 2011.
  • September 17, 2013
  • Other Article

Why Health Care Is Stuck—And How to Fix It

By: Michael E. Porter
Keywords: Health
Citation
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Porter, Michael E. "Why Health Care Is Stuck—And How to Fix It." HBR Blog Network (September 17, 2013).
  • Apr 2011 - 2011
  • Keynote Speech

Digital Technology and Its Impact on the Film Industry

By: Anita Elberse
Keywords: Information Technology; Film Entertainment; Motion Pictures and Video Industry
Citation
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Elberse, Anita. "Digital Technology and Its Impact on the Film Industry." Google's "Think Movies" Event, Google, Los Angeles, CA, April 2011.
  • March – April 2010
  • Article

Healthcare Reform and Its Implications for the U.S. Economy

By: Regina E. Herzlinger
Keywords: Health Care and Treatment; Governing Rules, Regulations, and Reforms; Economy; United States
Citation
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Herzlinger, Regina E. "Healthcare Reform and Its Implications for the U.S. Economy." Business Horizons 53, no. 2 (March–April 2010).
  • January 1990 (Revised March 1996)
  • Background Note

Note on Expertise and Its Implications for Knowledge-Based Systems

Citation
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Sviokla, John J., and Audris Wong. "Note on Expertise and Its Implications for Knowledge-Based Systems." Harvard Business School Background Note 190-118, January 1990. (Revised March 1996.)
  • 1998
  • Working Paper

Manage ERP Initiatives as New Ventures, Not IT Projects

By: Robert D. Austin and Richard L. Nolan
Citation
Related
Austin, Robert D., and Richard L. Nolan. "Manage ERP Initiatives as New Ventures, Not IT Projects." Harvard Business School Working Paper, No. 99-024, December 1998.
  • January 2021
  • Article

Sales Hiring Is Hard to Do (Don't Make It Harder)

By: Frank V. Cespedes
In the aggregate, hiring in sales is more expensive than many companies’ cap-ex decisions. But it rarely gets the same attention and companies fail to deal with challenges inherent in sales hiring. Unlike many other business functions, there is no easily identified... View Details
Keywords: Salesforce Management; Selection and Staffing; Human Resources
Citation
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Cespedes, Frank V. "Sales Hiring Is Hard to Do (Don't Make It Harder)." Top Sales Magazine (January 2021), 38–39.
  • August 2021 (Revised September 2022)
  • Case

Patch Technology: Making It Easy to Do the Right Thing

By: Tomomichi Amano, Robert J. Dolan and Carol Zhang
In 2021, the growing threat of climate change pushed companies around the world to understand that significant behavioral change was necessary. While many recognized that decreasing emissions was critical, more sophisticated players such as Microsoft began to recognize... View Details
Keywords: Environmental Management; Marketing; Digital Platforms; Climate Change
Citation
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Amano, Tomomichi, Robert J. Dolan, and Carol Zhang. "Patch Technology: Making It Easy to Do the Right Thing." Harvard Business School Case 522-037, August 2021. (Revised September 2022.)
  • July 2021
  • Article

The Effect of Price on Firm Reputation

By: Michael Luca and Oren Reshef
While a business's reputation can affect its pricing, prices can also affect its reputation. To explore the effect of prices on reputation, we investigate daily data on menu prices and online ratings from a large rating and ordering platform. We find that a price... View Details
Keywords: Pricing; Reputation Systems; IT Policy And Management; Economics Of Digital Platforms; Business Ventures; Reputation; Price; Consumer Behavior; Analysis
Citation
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Luca, Michael, and Oren Reshef. "The Effect of Price on Firm Reputation." Management Science 67, no. 7 (July 2021): 4408–4419.
  • June 21, 2017
  • Article

Uber Can't Be Fixed—It's Time for Regulators to Shut It Down

By: Benjamin G. Edelman
I argue that Uber's intentional malfeasance is its comparative advantage. But having grown through intentional illegality, Uber should face strict enforcement of applicable preexisting laws—penalties that would probably bankrupt the company. View Details
Keywords: Lawfulness; Laws and Statutes; Legal Liability; Law; Transportation; Transportation Industry; Information Technology Industry
Citation
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Edelman, Benjamin G. "Uber Can't Be Fixed—It's Time for Regulators to Shut It Down." Harvard Business Review (website) (June 21, 2017). (Translations: Japanese, Russian.)
  • August 29, 2022
  • Other Article

Income Inequality Is Rising. Are We Even Measuring It Correctly?

By: Jon M. Jachimowicz, K. Blesch and Oliver P. Hauser
Income inequality is on the rise in many countries around the world, according to the United Nations. What’s more, disparities in global income were exacerbated by the COVID-19 pandemic, with some countries facing greater economic losses than others. Policymakers... View Details
Keywords: Income Inequality; Gini Coefficient; COVID-19 Pandemic; Government Administration; Equality and Inequality; Health Pandemics; Measurement and Metrics
Citation
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Jachimowicz, Jon M., K. Blesch, and Oliver P. Hauser. "Income Inequality Is Rising. Are We Even Measuring It Correctly?" Harvard Business School Working Knowledge (August 29, 2022).
  • 16 Nov 2021
  • Cold Call Podcast

Can Mass General Brigham Diversify Its Community of Innovators?

Keywords: Re: Katherine B. Coffman; Health
  • Article

Forward Discount Bias: Is It an Exchange Risk Premium?

By: K. A. Froot and J. Frankel
Keywords: Currencies; Exchange Rates; International Macroeconomics; Monetary Policy; Currency Controls; Fixed Exchange Rates; Floating Exchange Rates; Currency Bands; Currency Zones; Currency Areas; Rational Expectations; Asset Pricing
Citation
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Froot, K. A., and J. Frankel. "Forward Discount Bias: Is It an Exchange Risk Premium?" Quarterly Journal of Economics 104, no. 1 (February 1989): 139–161. (Revision of "Findings of Forward Discount Bias Interpreted in Light of Exchange Rate Survey Data," NBER Working Paper No. 1963 and Sloan Working Paper No. 1906-87, August 1987. Reprinted in Advances in Behavioral Finance, edited by Richard Thaler. New York: Russell Sage Foundation, 1993: 359-382 and in Speculation and Financial Markets, edited by M. Taylor and L. Gallagher. Cheltenham: Edward Elgar Publishing, 2001.)
  • 1 Feb 1994
  • Conference Presentation

Creativity: What Is It? Where Does It Come From?

By: Teresa M. Amabile
Keywords: Creativity
Citation
Related
Amabile, Teresa M. "Creativity: What Is It? Where Does It Come From?" Paper presented at the Symposium on Perspectives on Creativity in Marketing Theory and Practice, American Marketing Association, St. Petersburg, FL, February 1, 1994.
  • February 2025
  • Case

Dreaming Big: Calm Considers Spinning Off Its Sleep Experience

By: Sara McKinley Torti
Citation
Educators
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Torti, Sara McKinley. "Dreaming Big: Calm Considers Spinning Off Its Sleep Experience." Harvard Business School Case 825-122, February 2025.
  • 1993
  • Chapter

The Role of IT Networking in Sustaining Competitive Advantage

By: S. P. Bradley
Keywords: Information Technology; Information Infrastructure; Competitive Advantage
Citation
Related
Bradley, S. P. "The Role of IT Networking in Sustaining Competitive Advantage." In Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, edited by S. P. Bradley, J. A. Hausman, and R. L. Nolan. Boston: Harvard Business School Press, 1993, Korean ed.
  • September 2019
  • Supplement

Measuring the Impact of GGO and its Regional Teams

By: Ranjay Gulati
Citation
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Gulati, Ranjay. "Measuring the Impact of GGO and its Regional Teams." Harvard Business School Multimedia/Video Supplement 420-707, September 2019.
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