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  • All HBS Web  (1,635)
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  • All HBS Web  (1,635)
    • People  (3)
    • News  (446)
    • Research  (852)
    • Events  (9)
    • Multimedia  (22)
  • Faculty Publications  (556)
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  • 01 Sep 2020
  • News

Elevator Pitch: First Byte

Illustration by Drue Wagner Illustration by Drue Wagner Concept: “Alfred,” a food industry collaborative robot, or “cobot,” trained to assist in the assembly of items such as salads and food bowls at commercial kitchens and fast-casual restaurants. Through AI, Alfred... View Details
Keywords: Artificial Intelligence; restaurants; food prep; Hospitality; Hospitality
  • 04 Apr 2020
  • News

Own A Small Business During COVID-19? This Social Venture Can Help

Keywords: Hospitality; Hospitality
  • 02 Mar 2018
  • News

Former Starbucks CEO Orin Smith Dies at 75

Keywords: Hospitality; Hospitality
  • 15 Nov 2016
  • News

Classroom Lessons Put Into Practice Abroad

HBS students worked on their project with representatives of the bakery chain Benjamin in São Paulo. (photo by Cintia Farago) In the United States, brand loyalty is often a powerful motivator—consumers will drive miles in search of a Starbucks. But as a team of... View Details
Keywords: Hospitality; Hospitality
  • 06 Nov 2014
  • News

App Allows Customers to Pay Restaurant Bills Through Their Smartphones

Keywords: SplitNGo; i-Lab; Hospitality; Hospitality
  • 31 Jul 2014
  • News

The Making of a McTopia

Keywords: Hospitality; Hospitality
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

Ron Shaich (MBA 1978) is cofounder, chairman, and CEO of Panera Bread, the fast-growing bakery-café chain with over six hundred locations in mostly suburban markets across the United States. Panera’s ability to deliver high-quality food at reasonable prices in a... View Details
Keywords: Susan Young; Hospitality; Hospitality
  • 01 Dec 2007
  • News

Where Are the Innovators in Health Care?

medical technology and health-insurance sectors, when it comes to health services, the 800-pound gorilla of our system, entrepreneurs are nowhere to be found. And their absence has enabled the status quo providers to get fat and sloppy. One analysis showed that View Details
Keywords: Regina E. Herzlinger; Health, Social Assistance; Management
  • 20 Apr 2020
  • News

To Build Connection in Quarantine, Clubs Go Virtual

looked at the facts and fiction around moving a business to a digital platform and what it means for patients, hospital employees, and the community.” Held during the emergence of the global Coronavirus pandemic, the VRT was especially... View Details
Keywords: Margie Kelley
  • 01 Dec 2000
  • News

Q&A: Andrew Kendall

abandoned state hospital site in the city's Mattapan neighborhood. I became involved in what were for me new aspects of conservation, education, and state and local politics. Massachusetts is a world away from Central America, but the... View Details
Keywords: Deborah Blagg; Management of Companies and Enterprises; Management; Forestry and Logging; Agriculture; Special Design Services; Professional Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 07 Sep 2021
  • News

Skydeck Voices: For My Next Act

My sister and I as co-presidents, it's our honor to bring it through the next generation. She wants to die at her desk. And looking at our clients today, looking at people today, they want to explore the world. And I'm in the business of View Details
  • 22 Jan 2018
  • News

The First Five Years: ‘30 Under 30’ Edition

for our users and, in the process, increase our customer lifetime value (e.g., our successful decision to repurpose our video content into textbooks).” Guram: “I remember that the TOM case on Cincinnati Children’s Hospital was really... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Nonstore Retailers; Retail Trade; Educational Support Services; Educational Services
  • 05 Aug 2014
  • News

The Big Share

Keywords: Hospitality; Hospitality; Hospitality
  • 01 Jun 2009
  • News

The Maestro and the Market

Business and Creativity at elBulli WIZARD: Chef Ferran Adrià at the World Summit of Gastronomy in Tokyo. He’s been called “the Salvador Dalí of the kitchen” for creations ranging from beetroot and yogurt ice-cream lollipops to a deconstructed Spanish omelet served in a... View Details
Keywords: Julia Hanna; Hospitality; Hospitality; Hospitality; Hospitality; Hospitality; Hospitality
  • 01 Feb 2001
  • News

The Doctor Is In

The spotless, brightly lit corridors of Boston's Massachusetts General Hospital are filled with the ebb and flow of the human condition —people from around the globe and around the corner who come here seeking the best possible care for... View Details
Keywords: healthcare; Health, Social Assistance
  • 01 Feb 1999
  • News

Fred Lazarus: Art Work at the Office

artist who spoke at MICA's commencement last year," Lazarus recounts. "While he was recovering from a stroke in the hospital all he wanted to do was paint. He told us, 'You don't realize how lucky you are that you can work seven days a... View Details
Keywords: Jeffrey Lazar
  • 03 Feb 2014
  • News

Eyes on Medical Breakthroughs

in," she said. "In my second year, I made $100,000, which was an enormous amount at the time." Krauss' career in investment banking lasted about a decade. Seeking a more personally meaningful career, she enrolled in Harvard Medical School and trained at two... View Details
Keywords: Ralph Ranalli; Management; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Oct 2002
  • News

Faculty Research Symposium

and correction of such errors, Associate Professor Amy C. Edmondson studied eight teams of caregivers from two different teaching hospitals to explore how group and organizational behaviors affect error rates in administering drugs to... View Details
  • 24 Apr 2014
  • News

Improving patient care through better communication

Harvard Business School Professor Amy C. Edmondson explores how open communication in hospitals leads to improved patient care. (Published April 2014) View Details
  • 20 Jan 2015
  • News

Patient Medical Records, Pocket-sized

Burlington, Vermont. “It is a simple, inexpensive, and straightforward solution to a complex problem.” Despite the fact that MedKaz is being used by patients, Bushkin’s biggest challenge is penetrating medical bureaucracy. Hospitals are... View Details
Keywords: Jennifer Myers; Ambulatory Health Care Services; Health, Social Assistance
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