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    • All HBS Web  (1,641)
      • Faculty Publications  (367)

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      • May 1993
      • Case

      Patient Transfusion Services Lab of Central Blood Bank

      By: James L. Heskett
      The vice president of the Lab and Clinical Services at Central Blood Bank is faced with the challenge of convincing a hospital to use economical shared patient transfusion testing services. View Details
      Keywords: Health Care and Treatment; Quality; Service Operations; Mathematical Methods; Customer Satisfaction; Health Industry
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      Heskett, James L. "Patient Transfusion Services Lab of Central Blood Bank." Harvard Business School Case 693-091, May 1993.
      • May 1993
      • Case

      Alexander Hospital Gift Shoppe

      By: Regina E. Herzlinger
      Keywords: Retail Industry; Health Industry
      Citation
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      Herzlinger, Regina E. "Alexander Hospital Gift Shoppe." Harvard Business School Case 193-117, May 1993.
      • May 1993
      • Teaching Note

      Alexander Hospital Gift Shoppe TN

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry; Retail Industry
      Citation
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      Herzlinger, Regina E. "Alexander Hospital Gift Shoppe TN." Harvard Business School Teaching Note 193-118, May 1993.
      • April 1993 (Revised May 2009)
      • Case

      Aravind Eye Hospital, Madurai, India: In Service for Sight, The

      By: V. Kasturi Rangan
      Starting as a modest 20-bed hospital, Aravind had grown into a 1,400-bed hospital complex by 1992. It had by then screened 3.65 million patients and performed 335,000 cataract surgeries, nearly 70% of them free of cost for the poorest of India's blind population.... View Details
      Keywords: Developing Countries and Economies; Social Marketing; Service Delivery; Service Operations; Welfare; Expansion; Health Industry; India
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      Rangan, V. Kasturi. "Aravind Eye Hospital, Madurai, India: In Service for Sight, The." Harvard Business School Case 593-098, April 1993. (Revised May 2009.)
      • July 1992 (Revised March 1994)
      • Teaching Note

      Beverly Hospital and North Shore Birth Center TN

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry
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      Herzlinger, Regina E. "Beverly Hospital and North Shore Birth Center TN." Harvard Business School Teaching Note 193-022, July 1992. (Revised March 1994.)
      • June 1992
      • Teaching Note

      Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Decision Making; Finance; Insurance Industry; Health Industry; United States
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      Herzlinger, Regina E. "Hospital Replacement Decision, Hospital Corp. of America: Financial Analysis, and Humana, Inc., Teaching Note." Harvard Business School Teaching Note 192-120, June 1992.
      • May 1992
      • Teaching Note

      Hospital Corp. of America and McLean Hospital, Teaching Note

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Health Industry
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      Herzlinger, Regina E. "Hospital Corp. of America and McLean Hospital, Teaching Note." Harvard Business School Teaching Note 192-119, May 1992.
      • 1990
      • Chapter

      Analysis of Cost Variances for Management Control in Hospitals

      By: S. Datar, R. Banker and S. Das
      Keywords: Cost Management; Health Care and Treatment; Non-Governmental Organizations; Health Industry
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      Datar, S., R. Banker, and S. Das. "Analysis of Cost Variances for Management Control in Hospitals." In Research in Governmental and Nonprofit Accounting. Vol. 5, edited by James L. Chan, Rowan H. Jones, and James M. Patton, 269–291. Elsevier Science, 1990.
      • November 1988 (Revised January 1992)
      • Teaching Note

      Hospital Corp. of America (A), Teaching Note

      By: W. Carl Kester and David W. Mullins Jr.
      Teaching Note for (9-283-053). View Details
      Keywords: Health Industry
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      Kester, W. Carl, and David W. Mullins Jr. "Hospital Corp. of America (A), Teaching Note." Harvard Business School Teaching Note 289-010, November 1988. (Revised January 1992.)
      • November 1988
      • Teaching Note

      Hospital Corp. of America (B), Teaching Note

      By: W. Carl Kester
      Teaching Note for (9-283-054). View Details
      Keywords: Health Industry; United States
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      Kester, W. Carl. "Hospital Corp. of America (B), Teaching Note." Harvard Business School Teaching Note 289-011, November 1988.
      • September 1988 (Revised June 1993)
      • Case

      Ring Medical

      By: V. Kasturi Rangan
      Describes the progress of a new product launch (HCS-100, a hospital communication system). Ring Medical has sold only five systems in six months against an annual target of 30. There is a lack of agreement internally on how the new product effort should be organized.... View Details
      Keywords: Conferences; Marketing Strategy; Product Launch; Distribution Channels; Performance
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      Rangan, V. Kasturi. "Ring Medical." Harvard Business School Case 589-046, September 1988. (Revised June 1993.)
      • 01 Jan 1987
      • Conference Presentation

      Executive Support Systems for Hospital Strategic Planning

      By: L. M. Applegate and R. O. Mason
      Keywords: Management Systems; Strategic Planning; Health Care and Treatment; Health Industry
      Citation
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      Applegate, L. M., and R. O. Mason. "Executive Support Systems for Hospital Strategic Planning." Paper presented at the International Conference on Systems Sciences, January 01, 1987.
      • December 1986 (Revised May 1993)
      • Case

      Beverly Hospital

      By: Regina E. Herzlinger
      Keywords: Health Industry
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      Herzlinger, Regina E. "Beverly Hospital." Harvard Business School Case 187-091, December 1986. (Revised May 1993.)
      • December 1986 (Revised July 1989)
      • Background Note

      Note on the Hospital Information Systems Industry

      By: Regina E. Herzlinger
      Keywords: Information Technology; Health Care and Treatment
      Citation
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      Herzlinger, Regina E. "Note on the Hospital Information Systems Industry." Harvard Business School Background Note 187-092, December 1986. (Revised July 1989.)
      • October 1986 (Revised November 1989)
      • Case

      Becton Dickinson & Co.: VACUTAINER Systems Division

      By: Frank V. Cespedes
      Concerns negotiations between managers of Becton Dickinson's (BD) VACUTAINER division (which manufactures and sells blood collection products) and managers of a large hospital buying group. Recent changes in the health care industry are the background for the... View Details
      Keywords: Distribution; Negotiation Participants; Negotiation Process; Price; Sales; Manufacturing Industry; Medical Devices and Supplies Industry; Health Industry; United States
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      Cespedes, Frank V. "Becton Dickinson & Co.: VACUTAINER Systems Division." Harvard Business School Case 587-085, October 1986. (Revised November 1989.)
      • February 1986 (Revised May 2003)
      • Teaching Note

      Shouldice Hospital Limited, Teaching Note

      By: James L. Heskett
      Teaching Note for (9-683-068). View Details
      Keywords: Health Industry; Canada
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      Heskett, James L. "Shouldice Hospital Limited, Teaching Note." Harvard Business School Teaching Note 686-120, February 1986. (Revised May 2003.)
      • February 1986
      • Article

      Design of a Management Support System for Hospital Strategic Planning

      By: L. M. Applegate, R. O. Mason and D. Thorpe
      Keywords: Design; Management; System; Planning; Health Industry
      Citation
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      Applegate, L. M., R. O. Mason, and D. Thorpe. "Design of a Management Support System for Hospital Strategic Planning." Journal of Medical Systems 10, no. 1 (February 1986): 79–95.
      • 01 Jan 1986
      • Conference Presentation

      Design of a Management Support System for Hospital Strategic Planning

      By: L. M. Applegate, R. O. Mason and D. Thorpe
      Keywords: Design; Management Systems; Strategic Planning; Health Care and Treatment; Health Industry
      Citation
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      Applegate, L. M., R. O. Mason, and D. Thorpe. "Design of a Management Support System for Hospital Strategic Planning." Paper presented at the International Conference on Systems Sciences, January 01, 1986.
      • February 1985
      • Background Note

      Note on the Boston Area Teaching Hospitals

      By: Joseph L. Bower
      Keywords: Health Care and Treatment; Boston
      Citation
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      Bower, Joseph L. "Note on the Boston Area Teaching Hospitals." Harvard Business School Background Note 185-096, February 1985.
      • January 1985 (Revised May 1993)
      • Case

      Hospital Corp. of America and McLean Hospital

      By: Regina E. Herzlinger
      Keywords: Health Industry
      Citation
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      Herzlinger, Regina E. "Hospital Corp. of America and McLean Hospital." Harvard Business School Case 185-089, January 1985. (Revised May 1993.)
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