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Show Results For
- All HBS Web
(1,062)
- People (7)
- News (417)
- Research (422)
- Multimedia (8)
- Faculty Publications (117)
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- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
agreed, sharing the story of a woman whose luggage was lost on the eve of her husband's funeral. Staff at a local Nordstrom store responded by staying open so she could purchase a few outfits, and her family... View Details
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
are the long-term memory of the corporate brain." Most respondents, in one way or another and without mentioning it explicitly, suggested strong linkages between the health of the corporate brain View Details
Keywords: by James Heskett
- 04 Aug 2009
- First Look
First Look: August 4
709-474 In 2005, Partners in Health (PIH) was invited by the Rwandan Ministry of Health to assume responsibility for the management of public health View Details
Keywords: Martha Lagace
- 15 Sep 2009
- First Look
First Look: September 15
(B)." It is one of the failed ventures cited in those cases. Purchase this case: http://harvardbusiness.org/search/610027/ Intel NBI: Vivonic Harvard Business School Case 610-025 Vivonic was a start-up that was part of Intel's New Business Initiatives that sought... View Details
Keywords: Martha Lagace
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
manager changes his or her hours, it can upset a delicate balance of work schedules, family commitments, and child care, which in turn can derail increasingly fragile family budgets. In a survey of Wal-Mart employees, for instance,... View Details
- 2006
- Book
The Soul of a Doctor
By: Susan Pories, Sachin H. Jain and Gordon Harper
Collection of essays written by Harvard Medical School students focused on the experiencing of transitioning from clinician to student. Particular emphasis is given to the role of student as an "embedded critic," i.e. a practitioner knowledgeable about medicine, but... View Details
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
106 eyeglass stores that to date has delivered word-class eyeglasses to 1.5 million people at the base of the pyramid at an entry price of under $15, when previously this was only available at $125 or more. It was profitable View Details
Keywords: by Danielle Kost
- 10 Oct 2000
- Research & Ideas
Cross-Sector Collaboration: Lessons from the International Trachoma Initiative
The aim, write the authors, is "to deepen our understanding of the process of cross-sector collaboration in the public health arena and the factors contributing to effective partnering." They begin... View Details
- 14 Feb 2012
- First Look
First Look: February 14
individuals bring well-articulated preexisting preferences to such decisions. Understanding beliefs and attitudes motivating these preferences can assist physicians in helping parents make informed decisions consistent with their values.... View Details
Keywords: Carmen Nobel
- 03 Mar 2015
- First Look
First Look: March 3
Abstract—Improving the way we pay for health care must be a central component in health care reform. Payment reform must link provider... View Details
Keywords: Sean Silverthorne
- 03 Apr 2012
- First Look
First Look: April 3
leadership development programs for residents. The authors first present a definition of clinical leadership and highlight evidence that effective frontline clinical leadership improves both clinical outcomes View Details
Keywords: Carmen Nobel
- 16 Feb 2016
- First Look
February 16, 2016
mortgages, accumulating twice the holdings of more seasoned managers. Moreover, inexperienced managers who personally experienced severe or recent adverse investment outcomes behaved more like seasoned managers. Training View Details
Keywords: Sean Silverthorne
- 08 Nov 2024
- Op-Ed
How Private Investors Can Help Solve Africa's Climate Crisis
has quantified the reduction in health care costs from bad outcomes related to automobile pollution. And they have also quantified the time benefit, finding that the BRT so far... View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
(iStockphoto/Mladen Zivkovic) Several years ago, my spouse and I turned to concierge medicine. We no longer wanted to deal with a US health care system that often provides... View Details
Keywords: by James Heskett
- 17 Jul 2017
- Op-Ed
Op-Ed: As America Recedes from Global Leadership, Its CEOs are Stepping Up
As America recedes from global leadership under President Donald Trump’s “America First” policies, a new generation of business statesmen is stepping up to take on global issues of monumental importance: global trade, climate change, job creation, and healthy living.... View Details
Keywords: by Bill George
- 27 Jan 2015
- First Look
First Look: January 27
health care providers have devoted significant efforts to improve performance regarding patient safety and quality of care. To address the lagging involvement of View Details
Keywords: Sean Silverthorne
- 27 Aug 2014
- Lessons from the Classroom
Learning From Japan’s Remarkable Disaster Recovery
executives at dozens of organizations—Google and Yahoo!, health care organizations, even a knitting business in a fishing village. They've talked with public officials in Japan... View Details
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
beginning when its drivers are matched with a paid fare and throughout the duration of that fare. So drivers often don’t buy their own commercial insurance, opting instead to stick with personal insurance.... View Details
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
Underhill. "If I go to a Web site that's hard to read because it's got funky type face, and I can't get service when I call, well, that's a problem." And many stores... View Details
- January 2022 (Revised August 2022)
- Case
Hello Heart: The Next Generation of Chronic Disease Management Apps
By: Ariel D. Stern and Danielle Golan
Hello Heart, a hypertension management app debated whether to go deep and cover other heart conditions, or to expand its solution to other chronic conditions. View Details
Keywords: Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Analysis; Business Startups; Transition; Customer Focus and Relationships; Customer Satisfaction; Decision Making; Demographics; Design; Entrepreneurship; Venture Capital; Technological Innovation; Growth and Development Strategy; Product Launch; Product Design; Product Development; Business Strategy; Competitive Strategy; Competitive Advantage; Customization and Personalization; Business Growth and Maturation; Business Model; Strategy; Applications and Software; Health Industry; Health Industry; Israel; United States
Stern, Ariel D., and Danielle Golan. "Hello Heart: The Next Generation of Chronic Disease Management Apps." Harvard Business School Case 622-061, January 2022. (Revised August 2022.)