Publications

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September – October 2000
Article

Will Disruptive Innovations Cure Health Care?

By: Clayton M. Christensen, Richard M.J. Bohmer and John Kenagy

Keywords: Disruption; Innovation and Invention; Health; Health Industry

02 Feb 2021
Blog Post

Finding My Focus in Health care Amidst a Global Pandemic

can redefine the Health care industry and sparked my interest in exploring how the public and private sectors can work together to improve patient outcomes. With the summer internship search heating up, I am... View Details

October 2022 (Revised August 2024)
Case

Cigna-Express Scripts: Can a Vertical Merger Rescue an Industry Under Attack?

By: Leemore Dafny

In Fall 2019, Cigna Corporation – a global health services company with a significant presence in the U.S. employer-sponsored health insurance market - was digesting its $54 billion acquisition of Express Scripts, Inc. (ESI), a pharmacy benefit manager (PBM)... View Details

Keywords: Mergers and Acquisitions; Business Model; Vertical Integration; Insurance Industry

May 1992 (Revised June 1992)
Teaching Note

Health Stop: Production Process, Teaching Note

By: Regina E. Herzlinger

Keywords: Production; Health Industry

1995
Chapter

Pharmaceutical Companies and Health Care Reform

By: Arthur A. Daemmrich

Keywords: Health Care and Treatment; Governing Rules, Regulations, and Reforms; Government and Politics; Policy; Business and Government Relations; Pharmaceutical Industry

April 2000 (Revised July 2001)
Case

Oxford Health Plans (B): Crisis Strikes

By: Robert S. Huckman and Jody H. Gittell

Supplements the (A) case. A rewritten version of an earlier supplement. View Details

Keywords: Crisis Management; Health Care and Treatment; Health Industry; United States

May 1992 (Revised May 1993)
Teaching Note

Hyatt Hill Health Center, Teaching Note

By: Regina E. Herzlinger

Keywords: Health; Health Industry

February–March 2000
Article

Market-Driven Health Care: Winners and Losers

By: Regina E. Herzlinger

Keywords: Health; Markets; Health Industry

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February 2009
Teaching Note

Pitney Bowes: Employer Health Strategy (TN)

By: Michael E. Porter and Jennifer F Baron

Teaching Note for 709458. View Details

Keywords: Health; Employees; Cost; Policy; Situation or Environment; Innovation and Invention; Contracts; Programs; Strategy; Manufacturing Industry; Manufacturing Industry; United States

01 Dec 2018
News

Case Study: Your Data, Your Health

challenge to bulletin@hbs.edu From Baker Library | Bloomberg Center: According to Forbes, the healthcare industry is “increasingly recognizing the need to better serve women,” with digital women’s health... View Details

Keywords: Jen McFarland Flint

2018
Working Paper

Two Hundred Years of Health and Medical Care: The Importance of Medical Care for Life Expectancy Gains

By: Maryaline Catillon, David Cutler and Thomas Getzen

Using two hundred years of national and Massachusetts data on medical care and health, we examine how central medical care is to life expectancy gains. While common theories about medical care cost growth stress growing demand, our analysis highlights the importance of... View Details

Keywords: Mortality; Life Expectancy; Medical Care; Productivity; Public Health; Healthcare Spending; Spending Per Year Of Life Gained; Personal Medicine; Technophysio Evolution; Health; Economics; Health Care and Treatment; Spending; Data and Data Sets; Health Industry

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December 2007 (Revised January 2008)
Case

Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap

By: Lynda M. Applegate, Ajay Vinze, T.S. Raghu and Minu Ipe

Addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership approach to policy making. In 2005, the Governor of Arizona issued an Executive Order to create a roadmap for the state... View Details

Keywords: Change Management; Transformation; Private Sector; Public Sector; Health Care and Treatment; Service Delivery; Partners and Partnerships; Information Technology; Health Industry; Health Industry

September 2003 (Revised January 2005)
Case

Bridges to Excellence: Bringing Quality Health Care to Life

By: Richard M.J. Bohmer, Ingrid Marie Nembhard and Robert Galvin

General Electric launched Bridges to Excellence Diabetes Care Link, a program through which enrolled physicians receive bonuses of up to 10% of their salary for delivering quality care to diabetic patients covered by a participating employer or health plan. A day... View Details

Keywords: Health Care and Treatment; Motivation and Incentives; Programs; Ethics; Quality; Moral Sensibility; Service Delivery; Compensation and Benefits; Health Industry

2020
Chapter

Health Care Markets a Decade After the ACA: Bigger, but Probably Not Better

By: Leemore S. Dafny

Love it or hate it, the Affordable Care Act (ACA) embraced and extended the role of private markets in financing and delivering health care in the United States. Ten years after the ACA’s passage, it is unclear whether health care markets are better (along a range of... View Details

Keywords: Health Care and Treatment; Markets; Laws and Statutes; Outcome or Result; Health Industry; United States

July 2015
Background Note

The State of U.S. Public Health: Challenges and Trends

By: Rosabeth M. Kanter, Howard Koh and Pamela Yatsko

The World Health Organization defines health as "a state of complete physical, mental, and social well-being and not merely the absence of disease and infirmity." For many Americans, the World Health Organization's definition of true health seems unattainable, given... View Details

Keywords: Public Health; Public Sector; Health Care and Treatment; Health Industry; United States