HBS Online - Publications - Faculty & Research

19 May 2011
Research & Ideas

Empathy: The Brand Equity of Retail

business of rationality or emotionality?” To kick off the conversation, Raman relayed what happened when Cleveland Clinic CEO Delos "Toby" Cosgrove visited a class at HBS a few years ago to discuss a case study on the renowned hospital.... View Details

Keywords: by Carmen Nobel; Health

24 Jun 2013
Research & Ideas

Is Your iPhone Turning You Into a Wimp?

with their smartphones before a meeting begins, thinking of it as an efficient way to manage their time," says Maarten Bos, a post-doctoral research fellow at Harvard Business School, who co-wrote the study with HBS Associate Professor... View Details

Keywords: by Carmen Nobel; Technology; Consumer Products

25 Feb 2013
Research & Ideas

Lean Strategy Not Just for Start-Ups

less and less innovative." “Success is a powerful thing It tends to make companies stupid" Scott Cook, Intuit Avoiding innovation stagnation is the reason that Cook believes established companies need a lean start-up model—maybe even more than start-ups do.... View Details

Keywords: by Carmen Nobel; Financial Services

10 Aug 2015
Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

Lower CEO-to-Worker Pay Ratios. “The perception of wage fairness affects purchasing intentions” "The perception of wage fairness affects purchasing intentions," says Bhavya Mohan, a doctoral student in the Marketing unit at HBS, who co-authored the paper with View Details

Keywords: by Carmen Nobel; Retail

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

established firm," explains Teixeira, who details the phenomenon in a recent paper, The Decoupling Effect of Digital Disruptors, coauthored with HBS Research Associate Peter Jamieson (HBS MBA'14). The companies spearheading the trend look... View Details

Keywords: by Michael Blanding

19 Dec 2017
First Look

New Research and Ideas, December 19, 2017

https://cb.hbsp.harvard.edu/cbmp/product/717038-PDF-ENG Harvard Business School Case 618-024 Driving Towards a Disruption? (B) This (B) case is an update to HBS No. 612-101, “Driving Towards a Disruption?” It looks at recent changes made... View Details

Keywords: Carmen Nobel

26 Aug 2009
Op-Ed

Where Cash for Clunkers Ran Off the Road

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. Today, let us celebrate the end of an... View Details

Keywords: by John Quelch; Auto

02 Feb 2016
First Look

February 2, 2016

Google's own Flight Search listing. The authors consider implications of these findings for competition policy and for online marketing strategies. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=44724 Enhancing the... View Details

Keywords: Sean Silverthorne

23 Jul 2013
First Look

First Look: July 23

Restaurant Hygiene Inspections and Online Reviews By: Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca Abstract—Restaurant hygiene inspections are often cited as a success story of public disclosure. Hygiene grades... View Details

Keywords: Anna Secino

02 Apr 2015
Research & Ideas

Digital Initiative Summit: The Business of Crowdsourcing

day." Greg Lipstein, an MBA student at HBS who is also co-founder of DrivenData, agreed during a summit session called "Innovating With the Crowd" that it's important to maintain a healthy dialogue with the community to build credibility... View Details

Keywords: by Dina Gerdeman

09 Aug 2013
Research & Ideas

Read All About It: Digital CEO Buys Traditional Media!

With the sale of the Washington Post to Jeff Bezos, the newspaper enters a crucial phase in its 136-year history amid disruptive changes in communications, technology, and reader habits. According to HBS professors Bharat Anand and David... View Details

Keywords: by Jim Aisner; Journalism & News; Publishing

02 Sep 2016
Op-Ed

The Twitter Election

don't know what Twitter is. In 2015, the average American spent more than one-third of her media interaction time online and around one-third watching television, 10 percent reading magazines and newspapers, and 10 percent listening to... View Details

Keywords: by John Quelch and Thales Teixeira

24 Jul 2000
Research & Ideas

Something Ventured, Something Gained: A European View of Venture Capital

Venture capital is a tale of two continents, HBS professor Josh Lerner (coauthor of the book The Venture Capital Cycle) explained in his opening remarks at a Global Alumni Conference panel titled "European Private Equity: Can the... View Details

Keywords: by James E. Aisner; Financial Services

28 Jun 2011
First Look

First Look: June 28

Thomas R. Eisenmann and Michael PaoHarvard Business School Case 811-065 Dropbox is a venture-backed Silicon valley startup, founded in 2006, that provides online storage and backup services to millions of customers using a... View Details

Keywords: Sean Silverthorne

27 Jun 2024
Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

into favoring their own products by adding a carefully crafted short text sequence to online product descriptions. The study explores whether marketers “can game these models to get the answers that they are seeking to advantage their own... View Details

Keywords: by Ben Rand; Technology

08 May 2012
First Look

First Look: May 8

supplement:http://cb.hbsp.harvard.edu/cb/product/812116-PDF-ENG OpenIDEO Karim R. Lakhani, Anne-Laure Fayard, Natalia Levina, and Stephanie Healy PokrywaHarvard Business School Case 612-066 The case describes OpenIDEO, an online offshoot... View Details

Keywords: Carmen Nobel

26 Jul 2016
Research & Ideas

Where will Pokémon Go with Your Personal Information?

prior to coming to HBS in 2007. A member of the School’s Technology and Operations Management unit, Shih closely studies disruptive technology and technological strategy, and took time to analyze the Pokémon Go phenomenon below. Christian... View Details

Keywords: Re: Willy C. Shih; Video Game; Entertainment & Recreation

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

15 Dec 2020
Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

partnership with the online review platform Yelp helped the researchers evaluate consumers’ interest in dining at restaurants as well as ordering food for delivery and takeout. The team found that: People across the US had largely stopped... View Details

Keywords: by Danielle Kost; Food & Beverage

15 Oct 2024
Research & Ideas

We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?

former HBS doctoral student. Why people count on willpower Zlatev says commitment strategies can be extremely effective, such as partnering with a friend to remain accountable about reaching a goal, whether it’s eating healthier,... View Details