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      • May 2006
      • Module Note

      Leading Culturally Diverse Teams

      By: Robin J. Ely
      Describes the Leading Culturally Diverse Teams module (eight class sessions), which teaches students the leadership perspectives and skills necessary to develop high-functioning, culturally diverse teams (teams diverse in, for example, race, ethnicity, gender,... View Details
      Keywords: Competency and Skills; Diversity; Leadership; Groups and Teams; Perspective; Culture
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      Ely, Robin J. "Leading Culturally Diverse Teams." Harvard Business School Module Note 406-097, May 2006.
      • April 2006
      • Case

      Finance Leadership in Novartis Consumer Health Businesses

      By: Boris Groysberg and Ingrid Vargas
      Describes and contrasts the roles and challenges of three high-performing finance heads at Novartis Consumer Health businesses in Australia, Japan, and Venezuela. All three faced tremendous pressures in terms of managing time and limited resources, but the particular... View Details
      Keywords: Finance; Financial Management; Multinational Firms and Management; Leadership Style; Health Industry; Japan; Australia; Venezuela
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      Groysberg, Boris, and Ingrid Vargas. "Finance Leadership in Novartis Consumer Health Businesses." Harvard Business School Case 406-102, April 2006.
      • January 2006 (Revised March 2010)
      • Case

      Peer-to-Peer File Sharing and the Market for Digital Information Goods

      By: Ramon Casadesus-Masanell, Andres Hervas and Jordan Mitchell
      We study competitive interaction between two alternative models of digital content distribution over the Internet: peer-to-peer (p2p) file sharing and centralized client-server distribution. We present microfoundations for a stylized model of p2p file sharing where all... View Details
      Keywords: Price; Profit; Distribution; Competition; Internet and the Web; Information Infrastructure
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      Casadesus-Masanell, Ramon, Andres Hervas, and Jordan Mitchell. "Peer-to-Peer File Sharing and the Market for Digital Information Goods." Harvard Business School Case 706-479, January 2006. (Revised March 2010.)
      • December 2005
      • Article

      Functional Change and Bank Strategy in German Corporate Governance.

      By: Dwight B. Crane and Ulrike Schaede
      Keywords: Banks and Banking; Strategy; Corporate Governance; Change; Germany
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      Crane, Dwight B., and Ulrike Schaede. "Functional Change and Bank Strategy in German Corporate Governance." International Review of Law and Economics (December 2005).
      • 2005
      • Working Paper

      Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

      By: James R. Detert and Amy C. Edmondson
      This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details
      Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture
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      Detert, James R., and Amy C. Edmondson. "Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations." Harvard Business School Working Paper, No. 06-024, December 2005. (Revised October 2006, December 2008.)
      • 5 Nov 2005 - 8 Nov 2005
      • Conference Presentation

      New Perspectives on the Business Value of IT

      By: David James Brunner, Bradley R. Staats and Marco Iansiti
      We sought to unravel the link between IT investment and firm performance by examining deployed IT functionality (ITF). First, ITF appears to be an important link in the IT spend to business value chain. Second, ITF does not seem to be a commodity and has... View Details
      Keywords: Perspective; Value; Performance; Investment; Management Analysis, Tools, and Techniques; Information Technology; Information Technology Industry
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      Brunner, David James, Bradley R. Staats, and Marco Iansiti. "New Perspectives on the Business Value of IT." Paper presented at the INFORMS Annual Meeting, San Francisco, CA, November 5–8, 2005.
      • June 2005 (Revised March 2006)
      • Background Note

      Delivering Strategic Human Resource Management

      By: Boris Groysberg, Andrew N. McLean and Cate Reavis
      This note reviews the history of the human resources (HR) function and the strategic human resources management (SHRM) movement, wherein HR managers' aspired to be strategic partners with line managers. Reviews practices for implementing a strategic-business-partner... View Details
      Keywords: Human Resources
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      Groysberg, Boris, Andrew N. McLean, and Cate Reavis. "Delivering Strategic Human Resource Management." Harvard Business School Background Note 405-049, June 2005. (Revised March 2006.)
      • June 2005 (Revised March 2017)
      • Teaching Note

      Siebel Systems: Organizing for the Customer

      By: Robert Simons
      Teaching Note to (103-014). The Siebel Systems case describes the unusual accountability and organizing choices made by managers of a successful, rapidly growing software development company. The case is set in 2002, but details the critical decisions made by founder... View Details
      Keywords: Management Control Systems; Execution; Organization Design; Structure; Job Design; Diagnostic Control Systems; Customers; Strategy; Organizational Design
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      Simons, Robert. "Siebel Systems: Organizing for the Customer." Harvard Business School Teaching Note 105-079, June 2005. (Revised March 2017.)
      • April 2005 (Revised March 2006)
      • Case

      Change at Whirlpool Corporation (A)

      By: Jan W. Rivkin, Dorothy A. Leonard and Gary Hamel
      In 1998, the CEO of Whirlpool Corp. decides to change the company's strategy significantly to escape an increasingly unattractive "stalemate" in the appliance industry. The change he proposes involves a fundamental shift in the company's focus--from manufacturing to... View Details
      Keywords: Organizational Change and Adaptation; Change Management; Competitive Advantage; Strategic Planning; Production; Brands and Branding; Management Teams; Consumer Products Industry; United States
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      Rivkin, Jan W., Dorothy A. Leonard, and Gary Hamel. "Change at Whirlpool Corporation (A)." Harvard Business School Case 705-462, April 2005. (Revised March 2006.)
      • 2005
      • Working Paper

      Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning

      By: Jeffrey T. Polzer, C. Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim
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      Polzer, Jeffrey T., C. Brad Crisp, Sirkka L. Jarvenpaa, and Jerry W. Kim. "Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning." Harvard Business School Working Paper, No. 05-068, April 2005.
      • April 2005
      • Article

      Partisan Social Happiness

      By: Rafael Di Tella and Robert MacCulloch
      We use a new approach to study questions in political economy that relies on data on the subjective well-being of a large sample of people living in the OECD over the period 1975-1992. Controlling for the personal characteristics of the respondents, year and country... View Details
      Keywords: Political Partisanship; Political Economy; Society; Happiness
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      Di Tella, Rafael, and Robert MacCulloch. "Partisan Social Happiness." Review of Economic Studies 72, no. 2 (April 2005): 367–93.
      • January 2005 (Revised October 2005)
      • Background Note

      Standard & Poor's Sovereign Credit Ratings: Scales and Process

      By: Rawi E. Abdelal and Christopher Bruner
      Describes Standard & Poor's sovereign credit ratings scales and the credit rating process. In particular, describes the role and function of the rating committee and the analytical categories considered in arriving at a final sovereign credit rating. View Details
      Keywords: Financial Markets; Credit; Bonds; Policy; Risk and Uncertainty; Measurement and Metrics; Forecasting and Prediction; Financial Services Industry
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      Abdelal, Rawi E., and Christopher Bruner. "Standard & Poor's Sovereign Credit Ratings: Scales and Process." Harvard Business School Background Note 705-027, January 2005. (Revised October 2005.)
      • January 2005 (Revised November 2009)
      • Case

      Tata Consultancy Services

      By: Rohit Deshpande and Seth Schulman
      As CEO of Tata Consultancy Services (TCS), S. "Ram" Ramadorai had grown the company into an emerging IT services powerhouse, with marquee clients such as General Electric, offices in 32 countries, and revenues of nearly $2 billion dollars. Now, he was about to steer... View Details
      Keywords: Initial Public Offering; Job Cuts and Outsourcing; Labor; Competitive Strategy; Information Technology; Consulting Industry; India; United States
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      Deshpande, Rohit, and Seth Schulman. "Tata Consultancy Services." Harvard Business School Case 505-058, January 2005. (Revised November 2009.)
      • January 2005
      • Tutorial

      Buying Time

      By: Robert S. Kaplan
      Managers must frequently make decisions involving trade-offs between cash flows to be paid or received at different points in time. Accountants, in turn, must describe transactions that involve the payment and/or receipt of cash far in the future. This interactive... View Details
      Keywords: Cash Flow; Value; Interest Rates; Financial Statements
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      "Buying Time." Harvard Business School Tutorial 104-708, January 2005.
      • Article

      How Many Balance Functions Does It Take To Determine A Utility Function?

      By: John W. Pratt
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      Pratt, John W. "How Many Balance Functions Does It Take To Determine A Utility Function?" Journal of Risk and Uncertainty 31, no. 2 (September 2005): 109–127. (Article in Honor of Paul Samuelson's 90th Birthday.)
      • First Quarter 2005
      • Article

      The Design of Financial Systems: Towards a Synthesis of Function and Structure

      By: Robert C. Merton and Zvi Bodie
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      Merton, Robert C., and Zvi Bodie. "The Design of Financial Systems: Towards a Synthesis of Function and Structure." Journal of Investment Management 3, no. 1 (First Quarter 2005): 1–23. (Was Harvard Business School Working Paper No. 02-074, 2002.) (Reprinted in Chinese in Journal of Comparative Studies, Issue 17, March 2005.)
      • October 2004 (Revised July 2005)
      • Case

      Kinetic Concepts, Inc.

      By: Jay W. Lorsch, Dwight B. Crane and Ashley Robertson
      Raises issues about how the nature and function of a board changes as a company moves from ownership by its employees, including the founder, to ownership by a private equity firm, Fremont Partners, culminating in a highly successful IPO. Gives students the opportunity... View Details
      Keywords: Private Equity; Governing and Advisory Boards; Initial Public Offering; Behavior; Organizations; Employee Ownership; Health Care and Treatment; Medical Devices and Supplies Industry; Health Industry; United States
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      Lorsch, Jay W., Dwight B. Crane, and Ashley Robertson. "Kinetic Concepts, Inc." Harvard Business School Case 405-042, October 2004. (Revised July 2005.)
      • October 2004 (Revised September 2005)
      • Case

      Sonoco Products Company (A): Building a World-Class HR Organization

      By: David A. Thomas, Boris Groysberg and Cate Reavis
      Describes the steps the vice-president of human resources takes in revamping an HR function that was noncooperative and, at times, competitive and introducing the company to the notion of HR as a strategic business partner. Explores changes made to the company's... View Details
      Keywords: Human Resources; Compensation and Benefits; Management Succession; Measurement and Metrics; Organizational Change and Adaptation; Performance; Partners and Partnerships; Business Strategy
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      Thomas, David A., Boris Groysberg, and Cate Reavis. "Sonoco Products Company (A): Building a World-Class HR Organization." Harvard Business School Case 405-009, October 2004. (Revised September 2005.)
      • September 2004 (Revised August 2007)
      • Case

      Enterprise IT at Cisco (2004)

      By: Andrew P. McAfee, F. Warren McFarlan and Alison Berkley Wagonfeld
      Illustrates the challenges associated with centralizing IT decisions at Cisco after a decade of decentralized planning and project funding. When Brad Boston became Cisco's new CIO in 2001, he found that managers were starting to get frustrated with the results of their... View Details
      Keywords: Management; Resource Allocation; Information Technology; Problems and Challenges; Business Ventures; Change Management; Entrepreneurship; Projects; Planning; Corporate Finance; Information Technology Industry
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      McAfee, Andrew P., F. Warren McFarlan, and Alison Berkley Wagonfeld. "Enterprise IT at Cisco (2004)." Harvard Business School Case 605-015, September 2004. (Revised August 2007.)
      • July 2004 (Revised June 2005)
      • Case

      Digitas (A)

      By: Jay W. Lorsch and Ashley Robertson
      Raises issues about how the nature and function of a board changes as its company moves from ownership by its employees (including the founder) to ownership by a private equity firm, Hellman & Friedman, to public ownership. Teaching Purpose: To consider changes in... View Details
      Keywords: Private Equity; Governing and Advisory Boards; Behavior; Organizations; Employee Ownership; Public Ownership
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      Lorsch, Jay W., and Ashley Robertson. "Digitas (A)." Harvard Business School Case 405-023, July 2004. (Revised June 2005.)
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