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  • October 2002 (Revised December 2003)
  • Case

eShip-4U

By: Roy D. Shapiro and Timothy M. Laseter
eShip is a small Israeli start-up with a potentially exciting new concept for the residential package-delivery value chain--the Automatic Delivery Machine (ADM). Much like today's ubiquitous ATMs, ADMs would allow consumers to have parcels delivered to a nearby ADM... View Details
Keywords: Business Startups; Business Model; Service Operations; Logistics; Corporate Strategy; Information Technology; Competitive Strategy; Value Creation; Saving; Innovation and Invention; Transportation Industry; Service Industry; Shipping Industry; Israel; United States
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  • December 2017 (Revised January 2018)
  • Teaching Note

Bega Cheese: Bidding to Bring Vegemite Back Home

By: Benjamin C. Esty, Lauren G. Pickle and Greg Saldutte
In January 2017, the leadership team of Bega Cheese—the Australian dairy company—was considering a bid for Mondelēz International’s Australia and New Zealand (ANZ) grocery business which included several leading consumer brands such as Vegemite, the iconic Australian... View Details
Keywords: Mergers ＆ Acquisitions; Value Drivers; Discounted Cash Flow (DCF); Dairy Industry; Corporate Scope; Diversification; Consumer Goods; Iconic Brands; Australia; Corporate Finance; Bidding Strategy; Cross Border; Financing; Mergers and Acquisitions; Valuation; Value Creation; Business Divisions; Capital Structure; Food; Bids and Bidding; Food and Beverage Industry; Food and Beverage Industry; Australia; United States
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  • August 2024
  • Case

Coca Cola İçecek—Managing a Sudden Turbulence

By: Felix Oberholzer-Gee, Namrata Arora and Gizem Cihan Dincsoy
In November 2021, Kerem Kerimoğlu, Coca Cola İçecek (CCI) Group Supply Chain Development Director, is alarmed by a news headline revealing a shortage of Turkish truck drivers impacting Europe. This crisis quickly affects CCI's distribution as third-party logistics... View Details
Keywords: Business Strategy; Logistics; Supply Chain Management; Crisis Management; Distribution; Food and Beverage Industry; Food and Beverage Industry; Turkey; Central Asia; Middle East
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    James L. Heskett

    James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

    • January 2024
    • Case

    Sprouts Farmers Market

    By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred
    Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details
    Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona
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    • March 1987 (Revised October 1993)
    • Case

    Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

    By: W. Earl Sasser
    In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
    Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Food and Beverage Industry; Boston
    Related
    • 2016
    • Working Paper

    Reviews, Reputation, and Revenue: The Case of Yelp.com

    By: Michael Luca
    Do online consumer reviews affect restaurant demand? I investigate this question using a novel dataset combining reviews from the website Yelp.com and restaurant data from the Washington State Department of Revenue. Because Yelp prominently displays a restaurant's... View Details
    Keywords: Revenue; Network Effects; Reputation; Social and Collaborative Networks; Food and Beverage Industry; Food and Beverage Industry; Washington (state, US)
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    • 06 Sep 2022
    • Blog Post

    To Go-Go: A Foodtech Startup Serves Up Scale in Latin America

    food-service market is valued at more than $200 billion but is nonetheless highly fragmented. While a handful of mega-brands like McDonald’s and Domino’s have thousands of branches, mid-size chains are rare;... View Details
    • December 2001 (Revised January 2002)
    • Case

    Nestle S.A.

    By: Ray A. Goldberg and Hal Hogan
    Peter Brabeck wants to focus Nestle as a wellness company in the global food system and do so in a way that provides both growth in sales and margins in both developed and developing countries. View Details
    Keywords: Brands and Branding; Product Development; Supply Chain Management; Food; Multinational Firms and Management; Business Growth and Maturation; Sales; Food and Beverage Industry; Food and Beverage Industry; Switzerland
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    • 2023
    • Working Paper

    Financial and Informational Integration Through Oracle Networks

    By: Lin William Cong, Eswar Prasad and Daniel Rabetti
    Oracles are software components that enable data exchange between siloed blockchains and external environments, enhancing smart contract capabilities and platform interoperability. We find that oracle integration is positively associated with total value locked and... View Details
    Keywords: Decentralized Finance; Blockchain; Smart Contract; International Economy; Interoperability; Risk Sharing; Applications and Software; Financial Markets; Economics; Risk Management
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    • Teaching

    Overview

    21st Century Energy — Dr Crawford teaches this EC course, which exposes students to business models and management diilemmas, all along the energy value chain — from oil sands and pipelines, to coal and natural gas, hydro and nuclear, wind and solar, to biofuels. The... View Details
    • 08 May 2008
    • Working Paper Summaries

    Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry

    Keywords: by Dennis Campbell, Srikant M. Datar & Tatiana Sandino; Food & Beverage; Food & Beverage
    • January 2019
    • Supplement

    Understanding the Brand Equity of Nestlé Crunch Bar (B): Data Analysis

    By: Jill Avery and Gerald Zaltman
    In early 2018, Nestlé announced the sale of its U.S. candy-making division and a select collection of 20 of its confectionery brands, including the Nestlé Crunch Bar, to Ferrero SpA for $2.8 billion. Luckily, an old consumer research study on the Nestlé Crunch Bar... View Details
    Keywords: Brand Management; Market Research; Brand Positioning; Value Proposition; Consumer Products; Fast Moving Consumer Goods; Qualitative Methods; Zaltman Metaphor Elicitation Technique; ZMET; Data Analysis; Marketing; Marketing Strategy; Brands and Branding; Consumer Behavior; Marketing Communications; Analytics and Data Science; Analysis; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry; United States; North America; Italy
    Related
    • September 2017 (Revised June 2019)
    • Case

    Dianrong: Marketplace Lending, Blockchain, and 'The New Finance' in China

    By: Christopher J. Malloy, Lauren H. Cohen and Anthony K. Woo
    This case examines the strategic positioning of Dianrong, one of the largest online peer-to-peer (P2P) lending platforms in China, in its attempt to become a foundational player in the expansion of the FinTech sector in Asia. Dianrong had recently announced the... View Details
    Keywords: Financing and Loans; Internet and the Web; Supply Chain; Finance; Innovation and Invention; Competition; Product Positioning; Strategy; Financial Services Industry; China
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    • 19 Jul 2010
    • Research & Ideas

    How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

    Imagine a retail chain that offers customers not only the lowest prices but also personalized customer service. Employees receive above-average wages and 20 times more training than the average American retailer. Sounds like a recipe for... View Details
    Keywords: by Julia Hanna; Food & Beverage; Food & Beverage
    • June 1998 (Revised January 2000)
    • Case

    Egghead.com

    By: Jeffrey F. Rayport
    Egghead Software, an entrenched traditional chain retailer specializing in computer software and peripherals, had established a nationwide chain of mall and shopping center stores and a well-organized national brand. In early 1998, management made a highly unusual, and... View Details
    Keywords: Organizational Change and Adaptation; Digital Platforms; Internet and the Web; Applications and Software; Information Technology Industry; Retail Industry
    Related
    • 2021
    • Chapter

    International Business History and the Strategy of Multinational Enterprises: How History Matters

    By: Geoffrey Jones and Teresa da Silva Lopes
    This chapter provides an overview of the evolution of international business over the long-run as well as the strategies of MNEs. It highlights how strategies became more complex over time with MNEs moving from being coordinators of resources and managers of... View Details
    Keywords: Multinational; International Business; Internalization; Globalization; Theory; Multinational Firms and Management; Business History; Africa; Asia; Europe; Latin America; Middle East; North and Central America
    Related
    • 28 Oct 2010
    • Working Paper Summaries

    The Distinct Effects of Information Technology and Communication Technology on Firm Organization

    Keywords: by Nicholas Bloom, Luis Garicano, Raffaella Sadun & John Van Reenen; Technology
    • June 1999 (Revised December 2002)
    • Case

    Supermercados Disco: Regional Strategy

    The Disco chain of supermarkets has pursued a successful local niche strategy in Argentina to compete with intense competition from multinational chains. Now Disco considers options for expanding its regional strength. View Details
    Keywords: Food; Marketing Strategy; Global Strategy; Globalized Markets and Industries; Food and Beverage Industry; Food and Beverage Industry; Argentina
    Related
    • September 2018
    • Case

    Granite Equity Partners

    By: Victoria Ivashina and Jeffrey Boyar
    This case follows Rick Bauerly, CEO of Minnesota-based Granite Equity Partners, a private equity firm that specialized in buying out retiring business owners in the Minnesota community. In 2007, Granite Equity was considering an investment in Tyrell Corp. (name... View Details
    Keywords: Private Equity Exit; Investing; Fund Exit; Fund Management; Wealth Management; Liquidity; Buyout; Exit Strategy; Preferred Shares; Convertible Notes; Finance; Private Equity; Investment; Asset Management; Wealth; Management; Financial Liquidity
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