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23 Jan 2023
Research & Ideas

After High-Profile Failures, Can Investors Still Trust Credit Ratings?

rating agencies’ strategic behavior incentivized by the issuer-pay model,” the study concludes. You Might Also Like: What Does an ESG Score Really Say About a Company? Stock Price Reactions to ESG News: The Role of ESG Ratings and Disagreement Corporate Leadership and... View Details

Keywords: by Ben Rand

Research Summary

Overview

The Information Age has introduced well recieved opportunities to track performance. Fitbits and Fuelbands show individuals their own performance; service companies including Uber and leading hospitals help pick from drivers or doctors based on how others rate them;... View Details

Keywords: Management Accounting; Performance Measurement; Incentives; Control; Healthcare Industry; Education; Education Industry; Health Industry; Transportation Industry; Energy Industry; Auto Industry; United States; Japan; India

Article

Are All Certified EHRs Created Equal? Assessing the Relationship between EHR Vendor and Hospital Meaningful Use Performance

By: A Jay Holmgren, Julia Adler-Milstein and Jeffrey McCullough

Objective
The federal electronic health record (EHR) certification process was intended to ensure a baseline level of system quality and the ability to support meaningful use criteria. We sought to assess whether there was variation across EHR vendors in the... View Details

Keywords: Hospitals; Electronic Health Records; Digital Health; Health Care and Treatment; Information Technology; Service Delivery; Performance Evaluation

Citation

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18 Apr 2023
Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

perspectives, somebody with perhaps more drive,” Gompers says. You Might Also Like: Why a Failed Startup Might Be Good for Your Career After All Do Private Equity Buyouts Get a Bad Rap? The Color of Private Equity: Quantifying the Bias Black Investors Face View Details

Keywords: by Rachel Layne; Financial Services

10 Nov 2022
Research & Ideas

Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

Finally Shrink the Gender Pay Gap? Don't Bring Me Down: Probing Why People Tune Out Bad News How Gender Stereotypes Kill a Woman’s Self-Confidence Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Shalene Gupta

27 Feb 2024
Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK View Details

Keywords: by Shalene Gupta

04 Mar 2024
Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

Change Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Designer's Note: Image created using photos from AdobeStock/Atlas. View Details

Keywords: by Michael Blanding

03 Mar 2023
Research & Ideas

When Showing Know-How Backfires for Women Managers

Stereotypes Kill a Woman’s Self-Confidence Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Drazen Zigic View Details

Keywords: by Kara Baskin; Retail; Consumer Products

21 Nov 2022
Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

likely to be highly risky.” You Might Also Like: Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'? Why Companies Raise Their Prices: Because They Can View Details

Keywords: by Rachel Layne; Retail; Financial Services; Technology

01 Jun 2023
HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

for people to make mistakes—even big ones—and still make a positive impact in the world. That is, Gino says, “if others are willing to forgive and provide opportunities to move on.” Feedback or ideas to share? Email the Working Knowledge... View Details

Keywords: by Dina Gerdeman; Apparel & Accessories

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

them,” Hill says. “It all takes practice and time.” You Might Also Like: Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age Digital Transformation: A New Roadmap for Success Why the Largest Minority Group Faces the Most Hate—and How to Push Back View Details

Keywords: by Lane Lambert; Air Transportation

14 Feb 2023
HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

Aren’t Business Leaders More Vocal About Immigration Policy? People Trust Business, But Expect CEOs to Drive Social Change Making Diverse Leadership a Priority at Whittier College Feedback or ideas to share? Email the Working Knowledge... View Details

Keywords: by Lane Lambert

08 Dec 2022
HBS Case

The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?

6 Tips for Better Ethics at Work How to Avoid the 'Ethical Slide' That Leads Companies Astray Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Karollyne Hubert View Details

Keywords: by Michael Blanding; Consumer Products

09 May 2014
Working Paper Summaries

‘My Bad!’ How Internal Attribution and Ambiguity of Responsibility Affect Learning from Failure

Keywords: by Christopher G. Myers, Bradley R. Staats & Francesca Gino

2022
Conference Presentation

Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness

By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman

Competition is prevalent in organizations. For example, people often compete against their colleagues for status and recognition in the workplace or for opportunities for advancement. Workers also compete against others to get hired into organizations in the first... View Details

Keywords: Status and Position; Organizational Culture; Motivation and Incentives; Behavior

Citation

22 Jun 2022
Book

Four Elements for Finding the Right Career Path

Reinvent Your Career How Bonuses Get Employees to Choose Work Over Family How Women Can Learn from Even Biased Feedback Related reading from the Working Knowledge Archives Four Keys of Enduring Success: How High Achievers Win View Details

Keywords: by Dina Gerdeman

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

Gazette. You Might Also Like: How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money? Is AI Coming for Your Job? How Should Artificial Intelligence Be Regulated—if at All? Feedback or ideas to share? Email the Working... View Details

Keywords: by Anna Lamb, Harvard Gazette

08 Aug 2022
HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

Push Through the Pain? Related reading from the Working Knowledge Archives Tracks of My Tears: Reconstructing Digital Music Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. (Photo by Lee Young-ho/Sipa... View Details

Keywords: by Shalene Gupta; Media & Broadcasting; Music

29 Nov 2022
Research & Ideas

Is There a Method to Musk’s Madness on Twitter?

and Prosperity to New Cities Is A/B Testing Effective? Evidence from 35,000 Startups Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/hapabapa View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Technology

22 Apr 2024
Research & Ideas

When Does Impact Investing Make the Biggest Impact?

important sector.” You Might Also Like: ESG Activists Met the Moment at ExxonMobil, But Did They Succeed? As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules Are Companies Actually Greener—or Are They All Talk? View Details

Keywords: by Rachel Layne

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