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  • All HBS Web  (697)
    • News  (127)
    • Research  (469)
    • Multimedia  (2)
  • Faculty Publications  (107)

Show Results For

  • All HBS Web  (697)
    • News  (127)
    • Research  (469)
    • Multimedia  (2)
  • Faculty Publications  (107)
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  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

forthcoming Compensation & Benefits Review The Power of Workplace Rewards: Using Self-Determination Theory to Understand Why Reward Satisfaction Matters for Workers Around the World By: Landry, Anais Thibault, and A.V. Whillans Abstract—How can workplace rewards... View Details
Keywords: Dina Gerdeman
  • 08 Jul 2002
  • What Do You Think?

Have We Carried the Concept of Alignment Too Far?

should have insured and enforced fairness and honest reporting." Many questions were raised about the level and form of compensation afforded U.S. business leaders today. Allen Roberts comments, "In sustainable, successful organizations, levels of pay come... View Details
Keywords: by James Heskett
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

change in the information set for employees when the incentives and decision rights remain unchanged. Also examines the tradeoffs front-line employees face as they divide their efforts between reaching new... View Details
Keywords: Martha Lagace
  • 02 Jan 2001
  • Research & Ideas

Gurus in the Garage

the individual but eventually brought ruin to all. The culture of Silicon Valley turns that system on its head. The bank of expertise in Silicon Valley represents a triumph of the commons: resources are extracted and replenished in a self-regulating and efficient... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training by conducting a field experiment in a professional services firm. We find that the main... View Details
Keywords: Dina Gerdeman
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

example, turnover is lower when employees have been promoted from within the ranks of the company. Similarly, employees who are not given responsibility for a wide range of... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

Wittenberg put it, " management will never fix the health care system (it) can promote standardization and mass production (but) the actions of individual managers will have no effect on the overall system," one that as Barry... View Details
Keywords: by Jim Heskett; Health
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

value-based employee development." Khadija Khan, while agreeing that "...it is hard to identify attitude problems in a short interview process," proposed a response: "One innovative approach that we use is to organize... View Details
Keywords: by James Heskett
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

Setting Published: February 11, 2009 For decades, goal setting has been promoted as a halcyon pill for improving employee motivation and performance in organizations. Advocates of goal setting argue that for... View Details
Keywords: by Sean Silverthorne
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

customers to target, which new customers to acquire, and how to balance resources between promotions and advertising, allocate promotional dollars, and determine the effectiveness of word-of-mouth... View Details
Keywords: by Sean Silverthorne
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

Associates. A social responsibility strategy should fulfill two goals: create a positive social impact, and enhance the company's brand, reputation, employee morale, and/or its bottom line, Rangan says. "But it does not have to be totally... View Details
Keywords: by Dina Gerdeman
  • 14 Apr 2003
  • Research & Ideas

Andy Grove on the Confident Leader

Thus, in many ways, the whole teaching model condemns managers to act after the game is over. Maybe you can't teach intuition, but maybe you can. AG: You can promote intuition. You can recognize the innate aptitude of people to grasp what... View Details
Keywords: by Walter Kiechel; Technology
  • 08 May 2013
  • Research & Ideas

A Company’s Evolving View of Gender Equity

example, the media also project solutions: that companies should educate employees about biases and be held legally and reputationally responsible for treating men and women equally. Likewise underrepresentation: When the issue is a lack... View Details
Keywords: by Martha Lagace; Accounting
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send... View Details
Keywords: by Dina Gerdeman
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

behemoth’s corporate culture as it collided with the #MeToo movement’s spotlight on sexual relationships and power in the workplace. And as new information about Easterbrook’s romantic relationship with other employees emerged, it became... View Details
Keywords: by Avery Forman; Food & Beverage
  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

model that explains employees’ moral evaluations of and reactions to referral practices based on the power relationship between a referrer and a hiring manager. Specifically, we predict that employees are more likely to see the acceptance... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

Professor Ryan Buell and doctoral student Moon Soo Choi caught my eye recently. Their study of a credit card offering to almost 400,000 customers of Commonwealth Bank, Australia’s largest, found that a typical promotion mentioning only... View Details
Keywords: by James Heskett
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

societies in ancient Australia (Kai Akerberg). Stephens Jr., who loves the idea, said, it does not come without extensive time, cost, and involvement in employee development. "I not only say yes (to the question of whether the time... View Details
Keywords: by James Heskett; Retail
  • 15 Apr 2014
  • First Look

First Look: April 15

Fritscher, and Martina Viarengo Abstract—We show how the decentralization of fiscal responsibility among Brazilian states between 1889 and 1930 promoted an unequal expansion of public schooling. We document how the variation in state... View Details
Keywords: Sean Silverthorne
  • 01 Jul 2021
  • Office Hours

Readers Ask: Which Companies Are Transforming Work?

written about the caregiving roles of employees and strengthening the education-to-work pipeline. The following is a transcript of questions posed by Instagram users and Fuller’s answers: Should we be worried about the current “worker... View Details
Keywords: by Kristen Senz; Retail; Manufacturing
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