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  • 02 May 2017
  • First Look

First Look at New Research: May 2, 2017

April 14, 2017 Harvard Business Review Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It By: Deighton, John A. Abstract—United Airlines has pledged to improve its training programs and empower its... View Details
Keywords: Carmen Nobel
  • 05 Mar 2012
  • Research & Ideas

Is JC Penney’s Makeover the Future of Retailing?

tree. Johnson (HBS MBA'84) comes to Penney after more than a decade of leading Apple's retail effort, where his innovations included the Genius Bar. Johnson is also credited with making Target chic. This makes his launching of the new... View Details
Keywords: by Kim Girard; Retail
  • April 2022
  • Case

Mastercard: Creating a World Beyond Cash

By: Sunil Gupta, Linda A. Hill, Julia Kelley and Emily Tedards
In late 2021, Mastercard CEO Michael Miebach and Chairman and former CEO Ajaypal “Ajay” Banga considered how Mastercard could best position itself for continued success in the years to come. Since Mastercard’s initial public offering in 2006, the company had grown and... View Details
Keywords: Technological Innovation; Leadership; Leading Change; Organizational Culture; Business Strategy; Change; Change Management; Money; Cash; Credit; Financial Institutions; Banks and Banking; Central Banking; Financial Instruments; Credit Cards; Financial Markets; Globalization; Innovation and Invention; Innovation and Management; Innovation Strategy; Leadership Style; Competitive Advantage; Corporate Strategy; Diversification; Information Technology; Banking Industry; Financial Services Industry; North and Central America; United States; New York (state, US)
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  • 04 Jan 2018
  • News

How to Monetize Happiness

  • Teaching Interest

Competing in the Age of Digital Platforms—(Executive Education)

By: David B. Yoffie
Summary

Without exception, the most valuable companies in the world today are platforms. Microsoft, Apple, Amazon, Google, Facebook, and many other firms have built their fortunes by facilitating innovation across global ecosystems or... View Details
Keywords: Platforms; Technology; Strategy; Digital Business; Social Networks; Self-driving Cars; Mobile Gaming; Esports; Financial Services; Online Retail; Ride-sharing; Search; Auctions; United States; Asia; China; Europe
  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

communities like leeches. The time is ripe for a new corporate model, driven by a new type of business leader, where creating business value also means creating value for society. Surprisingly, Kanter finds models for these so-called... View Details
Keywords: by Sean Silverthorne

    Work‐from‐anywhere: The productivity effects of geographic flexibility

    An emerging form of remote work allows employees to work‐from‐anywhere, so that the worker can choose to live in a preferred geographic location. While traditional work‐from‐home (WFH) programs offer the worker temporal flexibility,... View Details
    • 14 Apr 2003
    • Research & Ideas

    Pay-for-Performance Doesn’t Always Pay Off

    What better way to drive people to work harder and more efficiently, you may ask, than to offer them a special carrot: more money for hitting specific company targets? The idea seems perfect. Managers want their employees to pull out the... View Details
    Keywords: by Martha Lagace
    • 08 Nov 2016
    • Blog Post

    Alumni: Where Are They Now? Featuring: Phil Strazzulla

    Current Position: Founder, NextWave Hire Current Location: Cambridge, MA Tell us what you’re up to these days. Along with a friend that I met at the Harvard Business School Innovation Lab, I've started a software company that helps... View Details
    Keywords: Technology
    • July 2019 (Revised April 2021)
    • Case

    Salary Finance

    By: John R. Wells and Benjamin Weinstock
    In April 2019, Asesh Sarkar, co-founder and chief executive of Salary Finance Limited, a London-based FinTech, faced tough choices. Sarkar had founded Salary Finance with Dan Cobley and Daniel Shakhani in 2015. The company’s value proposition was quite simple: partner... View Details
    Keywords: Credit; Financing and Loans; Wages; Innovation and Invention; Expansion; Growth and Development Strategy; Organizational Culture; Decision Choices and Conditions; Financial Services Industry
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    • 18 Oct 2016
    • Op-Ed

    Why Business Should Invest in Community Health

    “where people live, learn, work, and play.” Many firms acknowledge the importance of employee health to their bottom lines, and have also started taking steps to improve their consumer health and environmental health footprints. Target,... View Details
    Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health
    • 10 Jan 2005
    • Research & Ideas

    The Knowledge Coach

    expertise can easily slip out the door when an employee leaves or retires. You need to capture and transfer that knowledge. One way to do that is through coaching, and the following book excerpt discusses the identification and... View Details
    Keywords: by Dorothy Leonard & Walter Swap
    • 04 Sep 2008
    • Working Paper Summaries

    Wellsprings of Creation: Perturbation and the Paradox of the Highly Disciplined Organization

    Keywords: by David James Brunner, Bradley R. Staats, Michael L. Tushman & David M. Upton

      Fit to Compete

      Is Silence Killing Your Strategy? In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand how organizational silence derails strategic objectives. When employees can't speak truth to power, senior... View Details
      • May 27, 2022
      • Article

      How 'Digital Nomad' Visas Can Boost Local Economies

      By: Prithwiraj Choudhury
      More and more companies are offering their employees the option to “work from anywhere,” whether in their home office, in another state, or even halfway around the globe. A growing group of remote professionals are taking the “anywhere” in work-from-anywhere to new... View Details
      Keywords: Remote Work; COVID-19 Pandemic; Collaboration; Work-Life Balance; Human Resources; Collaborative Innovation and Invention
      Related
      • 22 Jun 2011
      • Sharpening Your Skills

      Sharpening Your Skills: Motivation

      Thomas Steenburgh and Doug J. Chung and K. Sudhir of the Yale School of Management. Can Companies Inspire Heroism In Employees? HBS Cases: Terror at the Taj Under terrorist attack, employees of the Taj Mahal Palace and Tower bravely... View Details
      Keywords: Re: Multiple Faculty
      • 2020
      • Book

      Fit to Compete: Why Honest Conversations About Your Company's Capabilities Are the Key to a Winning Strategy

      By: Michael Beer
      Is Silence Killing Your Strategy?
      In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand how organizational silence derails strategic objectives. When employees can't speak truth to power, senior... View Details
      Keywords: Honesty; Communication; Organizational Culture; Trust; Strategy; Performance Effectiveness
      Related
      • 12 Jun 2012
      • First Look

      First Look: June 12

      employees, rather than simply issuing orders, leaders can promote operational flexibility, employee engagement, and tight strategic alignment. Groysberg and Slind have identified four elements of organizational conversation that reflect... View Details
      Keywords: Sean Silverthorne
      • 10 Mar 2021
      • Blog Post

      COVID Killed the Traditional Workplace

      nature of that obligation will not be easily foresworn. Employees are unlikely to return happily to a workplace driven by the “old deal,” in which the employer sets standard rules of employment and the... View Details
      Keywords: All Industries
      • 07 Dec 2017
      • News

      Does Time Pressure Help or Hinder Creativity at Work?