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Publications

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  • All HBS Web  (1,314)
    • People  (3)
    • News  (419)
    • Research  (692)
    • Multimedia  (8)
  • Faculty Publications  (82)

Show Results For

  • All HBS Web  (1,314)
    • People  (3)
    • News  (419)
    • Research  (692)
    • Multimedia  (8)
  • Faculty Publications  (82)
← Page 17 of 1,314 Results →
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it was pushing for innovation in the nascent Spanish credit card market. To avoid the considerable investments of... View Details
Keywords: Martha Lagace
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

ReVista: Harvard Review of Latin America Globalizing Latin American Beauty By: Jones, G. Abstract—This article discusses the growth over time of the beauty industry in Latin America and its bias towards... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

leadership might begin by changing the Visions and Values section on the current company web page to read: “We believe in our vision and values more strongly today than we did the first View Details
Keywords: by James Heskett; Banking
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

model to establish these interrelationships at a firm level. Using publicly available financial data we estimate the six causal effects among sales, inventory, and gross margin. Our results show that sales, inventory, and gross margin are... View Details
Keywords: Martha Lagace
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

But you don't save a business and turn it around without speaking to, focusing, and calling on the spirit of your people." Schultz's experience qualifies him for closer study in Koehn's HBS course Power and Glory View Details
Keywords: by Julia Hanna; Food & Beverage
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

and the key supporting activities that have to be undertaken in order to prepare people to be effective team leaders (or team members). We also provide guidance as to how senior managers can manage a... View Details
Keywords: by Martha Lagace
  • 14 Nov 2007
  • Research & Ideas

Growing CEOs from the Inside

industry. Promoting from within is no promise of success, of course. Former Merrill Lynch CEO Stan O'Neal was with the company 21 years before his forced resignation on October 30. But strong leadership and View Details
Keywords: by Sean Silverthorne; Employment
  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

Repurposing can also be effective for managing interpersonal problems. When personality clashes rise to the level of aggression, a leader can repurpose those emotions in the pursuit of a more positive... View Details
Keywords: by Kristen Senz
  • Web

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

2024 The Parlor Room Anthony Mayo on What Makes an Effective Leader Chris Linnane Harvard Business School Professor Anthony Mayo joins host Chris Linnane to explore what distinguishes good leaders from great ones, emphasizing how... View Details
  • 31 Oct 2004
  • What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

view that the term "crowd" might be a bit extreme in describing effective management processes. For example, John Baxter suggests that "a group of knowledgeable 'veterans' ... View Details
Keywords: by James Heskett
  • 13 Dec 2011
  • First Look

First Look: Dec. 13

  PublicationsAdding Bricks to Clicks: Predicting the Patterns of Cross-Channel Elasticities over Time Authors:Jill Avery, Thomas J. Steenburgh, John Deighton, and Mary Caravella Publication:Journal of Marketing (forthcoming) Abstract... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2010
  • First Look

First Look: August 17

capture share by foreclosing an incumbent's access to users; in doing so, they harness the network effects that previously had protected the incumbent. We present a typology of envelopment attacks based on... View Details
Keywords: Martha Lagace
  • 14 Sep 2021
  • Blog Post

How to Support Your Employees’ Career Development

shared with employees around the skills they would need to succeed in their next role. “Organizations should spend a bit of time putting on paper the skills required of people at each level,” said... View Details
Keywords: All Industries
  • 14 Sep 2021
  • Blog Post

How to Support Your Employees' Career Development

shared with employees around the skills they would need to succeed in their next role. “Organizations should spend a bit of time putting on paper the skills required of people at each level,” said... View Details

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • Program

    Ascending the Peak: Finding the Leader Within—Virtual

    with conviction through challenging times Develop a personal leadership plan that will enrich and strengthen the way in which you lead long after the course ends Lead... View Details
    • 03 Jun 2014
    • Blog Post

    Springing Forward on Social Enterprise Career Paths

    Office, Social Finance US, United Nations World Food Programme, Revolution Foods, Greentown Labs, and Accion. If you are interested in hiring an HBS intern and your organization falls in the social... View Details
    • 17 Jan 2017
    • First Look

    First Look at New Research: January 17

    structure, allows us to analyze the effect of quota frequency on sales force performance. Over a given time frame (i.e., a month), we find that shifting to a temporally more frequent quota plan—the daily... View Details
    Keywords: Sean Silverthorne
    • 20 Oct 2015
    • First Look

    October 20, 2015

    We also identify the mediating role that communication and leadership play in generating these effects. We find other-regarding workers tend to depress efforts by 15% on average. However, selfish workers are... View Details
    Keywords: Sean Silverthorne
    • 05 Sep 2023
    • Book

    Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full Potential

    In the 1990s, after drugmaker Eli Lilly spent more than a decade and millions of dollars developing the new drug Alimta to treat lung cancer, the medication came up short in View Details
    Keywords: by Michael Blanding
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