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  • June 2022
  • Case

Worten Portugal: Becoming a Digital Marketplace

By: Antonio Moreno, Pedro Amorim and Tonia Labruyere
With Amazon's entry into Portugal, Miguel Mota Freitas, CEO of Portuguese electronics chain Worten, is reflecting on their strategy of building a competitive marketplace. View Details
Keywords: Digital Transformation; Digital Strategy; Digital Platforms; Brands and Branding; E-commerce; Logistics; Service Delivery; Supply Chain; Competitive Strategy; Diversification; Consumer Products Industry; Electronics Industry; Retail Industry; Portugal; Spain
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Moreno, Antonio, Pedro Amorim, and Tonia Labruyere. "Worten Portugal: Becoming a Digital Marketplace." Harvard Business School Case 622-062, June 2022.
  • September 2016 (Revised February 2017)
  • Case

Angie's List: Ratings Pioneer Turns 20

By: Robert J. Dolan and Ayelet Israeli
In 1995, before people “googled” or “yelped,” Angela Hicks (HBS, 2000) was establishing her Angie’s List as a pioneer in the accumulation and dissemination of consumer rating information. Hicks focused on the home repair and maintenance market and, as she put it,... View Details
Keywords: Pricing; Pricing Strategy; Services; Product Line Management; Growth; Conjoint Analysis; Market Research; Freemium; Growth Strategy; Two Sided Markets; Ecommerce; Platform; Platform Business; Platform Businesses; Platform Strategy; Platforms; Platforms And Ecosystems; Business Model; Internet and the Web; Business Growth and Maturation; Growth and Development Strategy; Price; Strategy; Digital Platforms; E-commerce; Service Industry; United States
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Dolan, Robert J., and Ayelet Israeli. "Angie's List: Ratings Pioneer Turns 20." Harvard Business School Case 517-016, September 2016. (Revised February 2017.)
  • 12 Oct 1999
  • Research & Ideas

Women Leading Business: A New Kind of Conversation

international flavor to this program. EE: Who are some of the HBS faculty and the issues they will be discussing in the 1999 Executive Forum? Hart: We'll be kicking off with Nancy Koehn discussing revolutions in commerce, particularly in retailing. The introduction and... View Details
Keywords: Re: Myra M. Hart & Cynthia A. Montgomery
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

attraction, retention, and motivation of talent in organizations. Purchase this case:https://hbsp.harvard.edu/product/119007-PDF-ENG Harvard Business School Case 518-097 Flipkart (B): The Ongoing Battle for India's E-Commerce Market In... View Details
Keywords: Dina Gerdeman
  • 18 Apr 2005
  • Research & Ideas

Prosper with Multi-Channel Retailing

with their best customers. While some retailers at the beginning of the e-commerce phenomenon feared that adding another channel would simply add costs and erode their other channels, she said the opposite is true in many cases.... View Details
Keywords: by Julie Jette; Consumer Products; Retail
  • 15 Aug 2011
  • Research & Ideas

A New Model for Business: The Museum

future research, please consider the following questions, and share your thoughts in the comments section: What are the benefits and the pitfalls of a firm taking on the role of curator in its marketing functions? What are some e-commerce... View Details
Keywords: by Carmen Nobel
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

e-Commerce Brand at Wayfair Wayfair, Inc. comprised five home goods, furniture, and décor e-commerce brands. Wayfair.com, the main brand, which was responsible for the majority of sales, targeted the... View Details
Keywords: Carmen Nobel
  • 24 Jul 2000
  • Research & Ideas

Linking the Globe: The Role of Media and Communications

e-commerce is really about," said Job, "is reducing the gap between thought and action, between when you know something and when you do something about it." Third, he said, is a relevant brand that gives people confidence... View Details
Keywords: by Kenneth Liss; Information; Publishing; Journalism & News; Media & Broadcasting
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

must pay the cost of the marketplace, not the sellers. Sahlman: Scott, can you give us the short version of your career? Randall: After working at Procter & Gamble in brand management and in consumer packaged goods, I got into View Details
Keywords: by Staff; Web Services; Technology
  • 29 Jan 2014
  • Research & Ideas

Super Bowl Ads for Multitaskers

uses volunteers to analyze what users do online—what websites they visit, how long they stay there, and, for the top 100 e-commerce sites, what specific products they purchase. By putting together the two databases—combining more than... View Details
Keywords: by Michael Blanding; Advertising; Sports
  • 20 Nov 2000
  • Research & Ideas

Moving from Supply Chains to Supply Networks

Here, we explore how to apply the principles in the new economy, which includes e-commerce and new supply chains that have been created as a result of technological change. We also discuss the changing role of intermediaries, as well as... View Details
Keywords: by Staff
  • May 2024
  • Case

Naked Wines: The Profit vs. Growth Decision

By: Benjamin C. Esty and Edward A. Meyer
Nick Devlin faced a difficult strategic decision in October 2022. As the CEO of a UK-based subscription business connecting wine drinkers in the US, UK, and Australia with winemakers from around the world (which one journalist called the “Netflix of Wine”), he had to... View Details
Keywords: Profit Vs. Growth; Platform Business; Economies Of Scale; Subscription Business; Wine; Scaling; Racing; Value Creation; Network Effects; Business Startups; Small Business; Financial Management; Financial Strategy; Growth Management; Business Strategy; Competitive Advantage; Expansion; Profit; E-commerce; Growth and Development Strategy; Agriculture and Agribusiness Industry; Food and Beverage Industry; United States; Australia; United Kingdom
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Esty, Benjamin C., and Edward A. Meyer. "Naked Wines: The Profit vs. Growth Decision." Harvard Business School Case 724-462, May 2024.
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

proponent of evolutionary change, he is considering a radical move: create a senior management position responsible for e-commerce to coordinate web-based offerings and outreach across the Society's various departments, transition NGS... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

just in the technology. E-commerce was one tiny manifestation on the Web; it's another mail-order business that happens to go through the Internet. That's not a transforming phenomenon at all. What is transforming, however, is the way... View Details
Keywords: by Staff
  • 11 Mar 2001
  • Research & Ideas

Evolving for Success [Part Two]

age: dot-coms, dot-com enablers, and wanna-dots. That's kind of a joke, because many of the pure dot-coms are dead. The dot-com enablers, which are the technology and service firms themselves, are the biggest e-commerce companies in the... View Details
Keywords: by Staff
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

the world of e-commerce without understanding the difference. EE: What do you most want participants to take away from this course? Nolan: In two full weeks, through extensive case analysis, we're able to immerse executives in the... View Details
Keywords: by Staff
  • 21 Nov 2005
  • Research & Ideas

Making Credibility Your Strongest Asset

maximizing joint gain. Also important is how each transaction enhances—or compromises—one's reputation for treating other people. Reputation is relevant, of course, only when people are known and past relationships are remembered. Yet even in View Details
Keywords: by Michael Wheeler
  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

for online retailers. Companies should use the data they collect from digital interactions to learn about these new customers: How do the new e-commerce customers compare to the pre-pandemic ones? Are they buying the same products at the... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

most potent and vital exemplars of the man-of-action hero, beginning with Sam Walton, Lee Iacocca, and Steve Jobs, then Ted Turner and Phil Knight, and then the dozens of celebrated e-commerce heroes who would destroy and reinvent the... View Details
Keywords: by Manda Salls
  • January 2025
  • Case

Apax Partners: Deciding Whether to Bid for Trader Corp.

By: Benjamin C. Esty and Edward A. Meyer
Apax Partners’ investment committee was schedule to meet on March 21, 2011, to decide whether to invest in Trader Corporation, a Canadian classified advertising business for used automobiles with both print (magazines) and digital (website) distribution. What made this... View Details
Keywords: Value Creation; Network Effects; Private Equity; Growth Management; Digital Marketing; Business Strategy; Competitive Advantage; E-commerce; Valuation; Competition; Digital Platforms; Digital Strategy; Digital Transformation; Transition; Investment; Risk and Uncertainty; Advertising Industry; Auto Industry; Information Industry; Canada; United Kingdom; New York (state, US); New York (city, NY)
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Esty, Benjamin C., and Edward A. Meyer. "Apax Partners: Deciding Whether to Bid for Trader Corp." Harvard Business School Case 225-032, January 2025.
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