Publications

09 Feb 2017
Cold Call Podcast

Black Business Leaders Series: Putting Diversity to Work

Keywords: Re: Robin J. Ely

February 2021
Case

Enterprise Agility at Komerční Banka

By: Euvin Naidoo, Suraj Srinivasan and Sarah Gulick

In 2017, Jan Juchelka, the new CEO of Komerční Banka, identified the need for the bank to start an enterprise wide agile transformation. He started by working to create a sense of urgency to kick-start a process to enable the level of service delivery to customers he... View Details

Keywords: Agile; Agility; Transformation; Organizational Structure; Business Headquarters; Management Analysis, Tools, and Techniques; Management Systems; Banking Industry; Czech Republic

April 2004 (Revised August 2004)
Teaching Note

BuildingBlocks International

BuildingBlocks International (BBI) plans to accomplish its mission to help children in developing countries succeed in school by bringing management expertise to local organizations. Two years after founding BBI, however, the team hasn't figured out exactly how to make... View Details

Keywords: Marketing Strategy; Social Marketing; Developing Countries and Economies; Sales

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

resource allocation. Given the trend toward more politically similar leadership teams that we observe in the data, these concerns are particularly relevant this election season. Elisabeth Kempf is the Jaime and Raquel Gilinski Associate... View Details

Keywords: by Rachel Layne

June 2008 (Revised July 2008)
Case

The Miami Project to Cure Paralysis

By: Robert Steven Kaplan, Christopher Marquis and Brent Kazan

Marc Buoniconti is the co-founder of the Miami Project to Cure Paralysis, a nonprofit medical research organization. The project was founded in 1985 by Marc and his father Nick, a former Hall of Fame football player, when Marc suffered a spinal cord injury. In 2007,... View Details

Keywords: Investment; Philanthropy and Charitable Giving; Health Testing and Trials; Leadership; Growth and Development Strategy; Mission and Purpose; Research and Development; Nonprofit Organizations; Health Industry; Miami

15 Feb 2011
First Look

First Look: Feb. 15

unexpected changes to work processes are discussed. The case also allows for discussion of how to plan a phased implementation with adequate time for organizational learning to occur between the time that various sites "go... View Details

Keywords: Sean Silverthorne

10 Jun 2002
Research & Ideas

Reinventing the Industrial Giant

1980s, under the leadership of Roger Smith, GM tried to transform itself into the "21st Century Corporation." 74 The plan was to revamp all of the assembly plants and replace workers with robots and other forms of... View Details

Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing

February 2004 (Revised April 2005)
Exercise

Necessary Evils: A Diagnostic Exercise

By: Joshua D. Margolis and Andrew Molinsky

Central to the work of leaders and professionals are tasks that entail harming one party to deliver benefits or advance valued and worthy goals. Sometimes a person must, as part of his or her job, perform an act that causes emotional, material, or physical harm to... View Details

Keywords: Decision Choices and Conditions; Leadership; Problems and Challenges; Ethics; Management Skills

29 Oct 2013
First Look

First Look: October 29

Publications August 2013 Harvard Business Review Press The Good Struggle: Responsible Leadership in an Unforgiving World By: Badaracco, Joseph L., Jr. Abstract—The question of how to lead successfully and responsibly is crucially... View Details

Keywords: Sean Silverthorne

January 2002 (Revised June 2002)
Background Note

A Note on Building and Leading Your Senior Team

By: Linda A. Hill and Maria Farkas

As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance. Team building with powerful senior executives presents special challenges, including competition for their boss'... View Details

Keywords: Talent and Talent Management; Globalized Markets and Industries; Selection and Staffing; Leadership; Management Teams; Operations; Organizational Culture; Rank and Position; Strategy

Winter 2022
Article

Courageous Leadership: Paul Polman’s Insights for the Next Generation of Business Managers

By: John Pontillo, Celia Bravard and Andrew J. Hoffman

In 2021, John Pontillo, Celia Bravard, and Andrew Hoffman conducted a series of interviews with Paul Polman, former CEO of Unilever. They discussed how business managers and leaders can build a new model of capitalism that serves the needs of society. Here’s what they... View Details

Keywords: Leadership; Organizational Change and Adaptation; Social Issues

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14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

important leadership quality in these times. Roundtable discussions with about 200 executives echoed those findings. Our survey respondents also ranked creativity, curiosity, and comfort with ambiguity as... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

14 Dec 2011
Research & Ideas

The New Measures for Improving Nonprofit Performance

with leading philanthropists in the country, discussing the issue of leadership in nonprofit organizations. But there wasn't a single nonprofit executive in those meetings, and that ticked me off. So I wrote... View Details

Keywords: by Julia Hanna

October 2021 (Revised May 2023)
Case

Engine No.1: An Impact Investing Firm Engages with ExxonMobil

By: Mark Kramer, Shawn Cole, Vikram S. Gandhi and T. Robert Zochowski

ExxonMobil, the world's fifth largest source of carbon emissions, remained committed to aggressively expanding its oil & gas business despite global warming. During the COVID pandemic this strategy resulted in massive losses as the price and demand for oil declined. ... View Details

Keywords: Carbon Emissions; Global Warming; Impact Investment Funds; Hedge Fund Activism; Leadership Development; Business Model; Renewable Energy; Resource Allocation; Decision Choices and Conditions; Governing and Advisory Boards

15 Feb 2000
Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

offers executives a broader understanding of IT in the context of the company, industry, and world, while teaching them to think about IT management in a way that is appropriate for the 21st century. Professor Richard L. Nolan, faculty chair of DIS, View Details

Keywords: by Staff

September 2003 (Revised February 2004)
Case

Alessi: Evolution of an Italian Design Factory (B)

By: Youngme E. Moon, Vincent Dessain and Anders Sjoman

Since the 1970s, world-renowned architect and designer, Alessandro Mendini, has acted as adviser and counselor to Alessi, the Italian household goods design factory. By discussing Mendini's role as art director, the case introduces the artistic side of Alessi, where... View Details

Keywords: Design; Corporate Entrepreneurship; Leadership Style; Business or Company Management; Goals and Objectives; Consumer Products Industry; Italy