Filter Results:
(567)
Show Results For
- All HBS Web
(3,680)
- People (5)
- News (567)
- Research (2,491)
- Events (6)
- Multimedia (5)
- Faculty Publications (1,392)
Show Results For
- All HBS Web
(3,680)
- People (5)
- News (567)
- Research (2,491)
- Events (6)
- Multimedia (5)
- Faculty Publications (1,392)
Sort by
- 01 Oct 2013
- News
Banking on Africa's Future
chemical engineering from MIT and a JD from Harvard Law School. His résumé also includes stints at Disney and the Texas Pacific Group. With some $2 billion invested in more than 30 countries, mostly in... View Details
- 01 Oct 2000
- News
The Entrepreneurial Venture
going to have some very disappointed customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer View Details
- 01 Jun 2022
- News
Blissful Thinking
salaries and benefits.” Then I’d say, “No, let’s look at the real comp.” Real comp is the tangibles plus the intangibles in a job, and the number-one intangible in a job is social capital—your View Details
Keywords: Dan Morrell; illustration by Dan Winters
- 08 Aug 2018
- News
Getting Life Back in Balance
says. The job is wide ranging, putting Gower in charge of everything from roads and cemeteries to libraries and sewerage systems. “Running a council is no different than running a global corporation. You... View Details
Keywords: Jennifer Myers
- 01 Feb 1998
- News
Short Takes
was to provide empirical data answering these questions." In the course of his research, Austin surveyed nearly ten thousand of the School's MBA and Executive Education graduates, held eleven focus groups... View Details
Keywords: Judith A. Ross
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
technologies seldom make sense to managers, given their corporate perspective. There are two reasons for this. First, customers exert tremendous influence over managers' decisions and the directions they... View Details
- 01 Oct 1996
- News
At HBS Workshop, New CEOs Tune Up for the Top
effective relationships with boards of directors. In addition to Porter, other HBS faculty members teaching in those sessions included Professor Jay W. Lorsch, a leading expert on corporate governance and... View Details
Keywords: Jon Prestage
- 01 Dec 2012
- News
Taking Time to Make Time
has included often-overlapping leadership roles in business, teaching, public service, and the law, Pozen has also written six books and maintained rewarding relationships with... View Details
Keywords: Time management
- 06 Dec 2021
- News
The Sparkles in Our Skies
created a market out of thin air. “We have customers who have come to us and said, ‘I never previously considered a diamond because of the impact,’” says Aether’s cofounder and... View Details
- 01 Jun 2010
- News
Green Dreams: Eco-Friendly Countertops
company’s product throughout its Seattle headquarters. Other customers include NASA, the Ritz-Carlton, Starbucks, Whole Foods, Amazon, Disney’s Epcot theme park, and Google. IceStone has come a long way... View Details
- 27 Nov 2013
- News
No Bologna, Please
for products and experiences that made them feel special, and the handcrafted approach of St. Louis Bread Company was the best way to meet that need. "By May 1999 all of our other businesses were monetized,... View Details
- 01 Oct 1998
- News
Supplying Demand
country, he says, "to see the stores as the customer sees them." Along with legions of price-conscious customers, Stemberg's office superstore concept has also attracted its share of imitators. Within two years of opening its doors,... View Details
Keywords: Paul Michelman
- 31 Mar 2011
- News
Building an Online Swap Shop
Reinhart: Deriving success in derivative markets. thredUP, a children’s clothing swap Web site cofounded by HBS classmates James Reinhart and Chris Homer (MBA ’09), expanded into toys last fall, just in time for the holidays. Shoppers had... View Details
- 01 Mar 2025
- News
Step By Step
offer from McKinsey, I decided to focus on myself. I made a rule: If I needed something in Harvard Square, I would run, not walk, from my dorm room in Hamilton. That’s how it started, and I built from there,... View Details
- 01 Dec 1997
- News
Banking on HBS
Senior Associate Dean of Executive Education W. Earl Sasser, Jr., who oversaw the formal development and implementation of EDP, calls it "the most ambitious customized executive education program the School... View Details
Keywords: Garry Emmons
- 01 Mar 2014
- News
Case Study: Gazelle's New Predators
competition. Some major players—like Apple, Best Buy, Walmart, and phone carriers—have begun to encourage customers to trade-in their old devices when upgrading. The Question: Gazelle's president, CEO, View Details
- 01 Mar 2012
- News
Learning to Speak the Language of Business
companies with a commanding presence in their home markets. But to call Mikitani’s company, Rakuten, the Amazon.com of Japan would overlook fundamental differences for customers and merchants alike. “We... View Details
- 20 Nov 2019
- News
From the Ground Up
books, notebooks, pencils, and that kind of thing. “So we turned our focus away from being more generally involved in the community to specifically focusing on schoolchildren View Details
- 26 Sep 2018
- News
Getting Life Back in Balance
make mistakes. “My greatest focus is—and will always be—on people: motivating them, empowering them, and encouraging them to experiment and take calculated risks,” Gower says.... View Details
- 01 Jun 1996
- News
New Releases
of confidence that demonstrates the risks of neglecting customer and employee relationships in the face of large-scale change. Once the world's most admired corporation, IBM... View Details