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Show Results For
- All HBS Web
(2,535)
- People (3)
- News (367)
- Research (1,697)
- Events (11)
- Multimedia (6)
- Faculty Publications (677)
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- 01 Sep 2010
- News
Letters to the Editor
graduating MBAs to engage in and influence the key strategic priorities of leading social sector organizations. Although the article cited the generous financial support that HBS and its donor base provides to fellows, it’s also worth... View Details
- 01 Dec 2008
- News
Back to the Future
Three decades ago, Energy Future, a bestseller written at HBS, declared that American energy independence and sustainability were critical to the country’s well-being. Today, the book’s analysis is still compelling and its call to action... View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
together before the season," O'Reilly says. Guided by its extensive customer research, fan polling, and tracking of fan-engagement data across all its platforms, the NFL "gets smarter every day in terms of what our different fan segments... View Details
- 01 Mar 2013
- News
Sizing Up Social Impact
Authority, and it's locally based in Accra, with a governing board made up of top figures from government, business, and civil society. That, I think, is a very serious advance." "We have enormous respect for a principle we call country... View Details
- 10 Dec 2014
- News
Front-Row Seat
Lou Wells taught me what I think of as ‘granular mastery’—that all truth is found in specific detail,” says Bradley, who as a student researched and wrote an article for Harvard Business Review about the overseas expropriation of US assets. After running a regression... View Details
- 01 Oct 2002
- News
What's Cookin'
Brooke. “We wanted to get involved in something more entrepreneurial,” he explains. “We saw the restaurant business as a service industry that would be successful based on the organization's productivity, focus, and sense of purpose,... View Details
Keywords: Hanna, Julia
- 09 Mar 2023
- News
Four Alumni Clubs Mark Milestone Year
HBS senior lecturer David Edelman exploring "The Future of AI and the Customer Experience." Upcoming discussions in the series include "The Future of Leadership in the Digital Era," "ChatGPT and the Future of AI," and "The Future of... View Details
Keywords: Margie Kelley
- 27 Oct 2017
- News
The Best Business Advice I’ve Ever Received
customers and, inherently, your revenues come. My name is Riccardo Concha the class of 2007. I believe the best business advice that I have received so far that has been most useful to me, being curious about things that you don't know... View Details
- 01 Mar 2008
- News
Classroom Legend
question-and-answer period for the ambiguity of a hard-to-plan, free-flowing discussion driven by student ideas, which may well follow unusual paths and come to unexpected end points.” Although his teaching and research activities were View Details
- 01 Mar 2010
- News
Sole Mates
spite of difficult labor relations based on a history of division and confrontation, I love the entrepreneurial spirit and opportunity found on this small island. We need to make some improvements, however. We must revamp a model of... View Details
- 30 Jul 2024
- News
Reddit’s Rise
values and we as a company had—these were not, I think, clearly articulated at the time—but we really believe privacy is a right. Users on Reddit are anonymous. We don’t target based on your demographic profile or tracking you all around... View Details
- 01 Mar 2012
- News
Putting Ghosts to Rest
or competitive strategic analysis could measure. I learned that, as with so many things in Africa, the context was everything. It is hard to put a number on the “value” of reconciliation, but it is here where measures like social return... View Details
- 01 Oct 1996
- News
Leading In a New Era
inattention to customer feedback — led to stagnating sales and declining profits. "When I walked into this company in 1994," says Claiborne's straight-talking chairman, president, and CEO Paul Charron, "it was a $2-billion corporation... View Details
Keywords: Nancy O. Perry
- 01 Sep 2024
- News
Next Level
in a kind of arms race to change that homogeneity within the companies, to better match the customer base, says HBS professor Frances Frei. That’s partly out of financial necessity. More diverse teams tend to produce products that appeal... View Details
- 01 Dec 2016
- News
Vive la Madeleine!
he should put a glass window between the production area and factory outlet store. Maybe the workers wouldn’t like being watched by customers while they worked. No, they said, it’s fine. We’re helping the clients, and we like looking at... View Details
- 01 Mar 2015
- News
A Boomtown's Echo
end, we have to move to energy sources for base load electrical power—available whenever a customer needs it—and transportation that do not release new carbon into the atmosphere and yet are still... View Details
- 01 Jun 2014
- News
What’s Next
Knowledge, and more. For too many graduates this has not felt personal or convenient enough given the busy lives they lead. The web, of course, offers new and intriguing possibilities; as we refine our ability to customize content View Details
- 01 Dec 2013
- News
Curing Health Care
Anderson was facing challenges in defining and measuring costs and outcomes. Porter introduced Kaplan to MD Anderson leaders, bringing a new dimension to the partnership. "I had done some previous work in the health care sector, and it was clear that costing approaches... View Details
- 01 Jun 2009
- News
Dispatches from the Global Classroom
bus. START SMALL, THINK BIG: Clients of Compartamos Banco, a microfinance institution based in Mexico City that funds entrepreneurial activity in the areas of agriculture, crafts, and consumer products and clothing. Courtesy Compartamos... View Details