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- Faculty Publications (356)
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- All HBS Web (691)
- Faculty Publications (356)
- August 2014
- Case
Opening the Valve: From Software to Hardware (A)
By: Ethan Bernstein, Francesca Gino and Bradley Staats
Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details
Keywords: Valve; Self-Managed Organizations; Organization Design; Strategy; Flat Organization; Video Games; Organization Alignment; Family Business; Steam; Steam Machine; Design; Games, Gaming, and Gambling; Human Resources; Collaborative Innovation and Invention; Technological Innovation; Leadership Style; Management Practices and Processes; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Groups and Teams; Alignment; Software; Hardware; Video Game Industry; Seattle
Bernstein, Ethan, Francesca Gino, and Bradley Staats. "Opening the Valve: From Software to Hardware (A)." Harvard Business School Case 415-015, August 2014.
- 10 Oct 2023
- Blog Post
Policy Drivers for Environmental Justice: What Businesses Need to Know
$235 million,[41] the specific allocation method of which has yet to be announced. This will promote climate resilience and protect natural and cultural resources, as well as adaptation planning.[42]... View Details
- July 2020
- Case
Driving Transformation at the Majid Al Futtaim Group
By: Suraj Srinivasan and Esel Çekin
The case opens with Alain Bejjani, CEO of Majid Al Futtaim (MAF) Holding, anticipating on the Group’s next phase in the multi-year transformation journey and reflecting on the initiatives he implemented to create the Group’s growth-oriented culture. Founded in 1995,... View Details
Keywords: Transformation; Organizational Change and Adaptation; Organizational Culture; Growth and Development Strategy; Retail Industry; United Arab Emirates; Middle East; Dubai
Srinivasan, Suraj, and Esel Çekin. "Driving Transformation at the Majid Al Futtaim Group." Harvard Business School Case 121-002, July 2020.
- August 2012
- Case
Jess Westerly at Kauflauf GmbH
By: John J. Gabarro and Colleen Kaftan
Jess Westerly is the assistant product owner of CRM applications for computer and office supply wholesalers and retailers at Kauflauf, a fast-growing provider of subscription enterprise software headquartered in Heidelberg, Germany. Only months into her job, outsider... View Details
Keywords: Applications and Software; Organizational Culture; Organizational Change and Adaptation; Change Management; Leading Change; Behavior; Salesforce Management; Social and Collaborative Networks; Planning; Web Services Industry; Germany
Gabarro, John J., and Colleen Kaftan. "Jess Westerly at Kauflauf GmbH." Harvard Business School Brief Case 913-527, August 2012.
- 07 Feb 2019
- Book
How Big Companies Can Outrun Disruption
innovation strategy, design a system for creativity, and build up an enterprise’s cultural DNA. Pisano, the Harry E. Figgie, Jr. Professor of Business Administration, shares insights in our Q&A. Martha Lagace: Your title, Creative... View Details
Keywords: by Martha Lagace
- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
architecture to it Perform a root cause analysis Explore the value of learning from mistakes to develop a culture of innovation Term 2 Course Elective (Term 2) CLIMB features two electives: one finance elective (any course in the Finance... View Details
- January 2005 (Revised July 2010)
- Case
Anne Mulcahy: Leading Xerox through the Perfect Storm (A)
By: William W. George and Andrew N. McLean
In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last... View Details
Keywords: Organizational Change and Adaptation; Leadership; Financial Liquidity; Organizational Culture; Crisis Management; Insolvency and Bankruptcy; Gender; Corporate Governance
George, William W., and Andrew N. McLean. "Anne Mulcahy: Leading Xerox through the Perfect Storm (A)." Harvard Business School Case 405-050, January 2005. (Revised July 2010.)
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
It is what Ron Heifetz [founder, Center for Public Leadership at Harvard's Kennedy School] calls the capacity to do adaptive work, to confront social problems that—like the problem of gender in organizations—have no known solutions. To... View Details
Keywords: by Mallory Stark
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
should understand that some employees can’t do back-to-back phone or online meetings all day long. “People are still spending too much time in meetings, even though our work and lives have changed significantly,” Austin says. If your office has a meeting-heavy View Details
Keywords: by Dina Gerdeman
- 08 Feb 2000
- Research & Ideas
Building Effective R&D Capabilities Abroad
England, Xerox realized in 1992 that the research culture in continental Western Europe was sufficiently different and complementary to Great Britain's to justify another site. Moreover, understanding the most advanced research in France... View Details
Keywords: by Walter Kuemmerle
- November 2001 (Revised September 2007)
- Case
Children's Hospital and Clinics (A)
By: Amy C. Edmondson, Michael Roberto and Anita L. Tucker
Describes the major phases of an initiative designed to transform the organization and enhance patient safety. Raises interesting questions about how to encourage candid discussion about failures while continuing to hold people accountable for their performance. View Details
Keywords: Health Care and Treatment; Leading Change; Business Processes; Organizational Change and Adaptation; Organizational Culture; Performance Improvement; Safety; Health Industry
Edmondson, Amy C., Michael Roberto, and Anita L. Tucker. "Children's Hospital and Clinics (A)." Harvard Business School Case 302-050, November 2001. (Revised September 2007.)
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
the market to adapt to your company; it’s your responsibility to adapt to the market. Senz: What lessons should sales managers learn from changes in buying behavior during the pandemic? Cespedes: First,... View Details
Keywords: by Kristen Senz
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
the School thinking that they can begin the transition to retirement by “lecturing” in the classroom. It also requires adaptability on the part of instructors moving between HBS and other schools, including schools that either don’t... View Details
- 14 Feb 2019
- Blog Post
LOVE At HBS
started HBS. We didn’t expect moving to a new country and adapting to a new culture to be easy but, looking back, decisions that normally would have been tough seemed obvious and easy thanks to the love and... View Details
- 01 Jun 2022
- What Do You Think?
Is Stakeholder Management Facing New Headwinds?
influence on the decision. That’s all well and good—until factors like cultural issues and employee power begin to creep into the picture. For example, the state has had power but only now seems to be exhibiting higher levels of interest... View Details
Keywords: by James Heskett
- February 2012
- Case
Kent Chemical: Organizing for International Growth
By: Christopher A. Bartlett and Laura Winig
In July 2008, Luis Morales, president of Kent Chemical International, is proposing a third reorganization effort after two failed attempts to better align his business with its U.S.-based parent company. With a global expansion strategy placing increasing demands on... View Details
Keywords: International Business; Organizational Change; Multinational Corporations; Organizational Change and Adaptation; Multinational Firms and Management; Organizational Design; Management Practices and Processes; Organizational Structure; Corporate Strategy; Organizational Culture; Global Strategy; Chemical Industry; United States
Bartlett, Christopher A., and Laura Winig. "Kent Chemical: Organizing for International Growth." Harvard Business School Brief Case 124-409, February 2012.
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
different? A couple of things. One is that more companies are being born global. In the '80s and the '90s, our focus was really more about how established successful companies adapted to the booming global environment. The game was being... View Details
Keywords: by Cynthia Churchwell
- 18 Mar 2019
- Research & Ideas
Stuck in Commuter Hell? You Can Still Be Productive
Commutes are stressful partly because people are unsure how long the trip will take, and if bad traffic makes them late for meetings, they start the workday feeling rushed and on edge. “You can’t adapt to commuting because it’s entirely... View Details
Keywords: by Dina Gerdeman
- June 2016
- Case
Big Spaceship: The Evolving Agency
By: Boris Groysberg and Matthew G. Preble
This case discusses the evolution of Big Spaceship, an advertising and marketing agency, from a product-focused business to a relationship-oriented one as clients seek deeper and more meaningful long-term partnerships. The 15-year-old company had already evolved... View Details
Keywords: Digital Marketing; Advertising; Advertising Campaigns; Marketing; Organizational Structure; Organizational Design; Organizational Culture; Organizational Change and Adaptation; Social Media; Advertising Industry; United States; New York (city, NY)
Groysberg, Boris, and Matthew G. Preble. "Big Spaceship: The Evolving Agency." Harvard Business School Case 416-003, June 2016.
- Blog
Celebrating 100 Years of the HBS Case Method
emphasis shifted from facts and theories to practical situations and outcomes. This shift was part of a larger cultural movement toward instrumentalism and pragmatism that engaged philosophers such as John Dewey. Law students could... View Details