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  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

targeting efforts. The First Cut Customer attrition is a widespread problem that affects firms in a variety of industries. For example, US credit card providers often deal with annual churn rates of about 20... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

show that the increase in the supply of credit reduced mortgage delinquency rates during the boom years but increased them in bust years. Finally, these effects are stronger for subprime and inelastic... View Details
Keywords: Sean Silverthorne
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

organization, no matter what its age or size. Richard Hamermesh: The theory and concepts about entrepreneurship—the research and the knowledge—have been around HBS for a long time. I would give particular credit to Howard and Bill Sahlman... View Details
Keywords: by Staff
  • 14 Aug 2012
  • First Look

First Look: August 14

countries, but by firms realizing a higher spread (i.e., a greater difference in operating performance and borrowing cost) when more domestic credit is available. Also, we find that firms partially substitute trade View Details
Keywords: Sean Silverthorne
  • 02 Sep 2015
  • Research & Ideas

Explaining China's Crash

as some people are asking, the [Federal Reserve Bank] were to delay raising U.S. interest rates on the basis that China’s deceleration will induce a global slowdown. That decision would clearly have an effect on this economy. Q: What are... View Details
Keywords: by Christina Pazzanese; Financial Services
  • 23 Oct 2012
  • First Look

First Look: October 23

customer vehicles at higher rates and are more likely to lose customers whom they fail, suggesting that competition intensifies pressure on facilities to provide illegal leniency. We also show that, at least in markets in which pricing is... View Details
Keywords: Sean Silverthorne
  • 18 Jul 2005
  • Research & Ideas

Identify Emerging Market Opportunities

example, because the data sources and credit histories that firms draw on in the West don't exist in emerging markets. Market research and advertising are in their infancy in developing countries, and it's difficult to find the deep... View Details
Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

the largest number of confirmed cases of COVID-19 outside of China, but new cases have decreased sharply since then. As of May 25, only 16 new daily cases were reported, bringing the cumulative total number of cases to 11,206 and 267 deaths. This represents one of the... View Details
Keywords: by Doug J. Chung; Health
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

focus exclusively on estimates of expected payoffs, such as credit ratings, without considering the state of the economy in which default is likely to occur. Such investors are likely to be attracted to securities whose payoffs resemble... View Details
Keywords: Martha Lagace
  • 26 Mar 2013
  • First Look

First Look: March 26

bonds. Insurance companies have capital requirements tied to the credit ratings of their investments. Conditional on ratings, insurance portfolios are systematically biased toward higher yield, higher CDS... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

was to make a series of unsustainable promises that sustained the illusion of prosperity" by extending easy credit to fuel consumption, covering health care and retirement costs, and directly employing people while lowering tax... View Details
Keywords: by Dina Gerdeman
  • 24 Jun 2014
  • First Look

First Look: June 24

credit and documentary collection terms. Transactions are more likely to occur on cash in advance or letter of credit terms when the importer is located in a country with weak contractual enforcement. As an... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2014
  • First Look

First Look: January 21

Convexity By: Hanson, Samuel Gregory Abstract—Most home mortgages in the U.S. are fixed-rate loans with an embedded prepayment option. When long-term rates decline, the effective duration of mortgage-backed securities (MBS) falls due to... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2016
  • Op-Ed

Where Could More Regulation Help Small Businesses? Online Lending.

addressable market of $280 billion. That’s music to the ears of small businesses. Indeed, our research shows a sizeable credit gap exists for small businesses, particularly for loans under $100,000, which is the size that over 60 percent... View Details
Keywords: by Karen Mills and Brayden McCarthy; Financial Services
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

some people numbers speak, but I don’t think numbers speak to him. I give him a lot of credit for realizing this early on. Back in the 1960s a Citibank offer was like a golden ticket in India. People wouldn’t leave that job, and I’m sure... View Details
Keywords: by Sean Silverthorne; Advertising
  • 30 Jul 2013
  • First Look

First Look: July 30

http://hbr.org/search/213003-PDF-ENG Harvard Business School Case 312-127 Credit Rating Agency Reform in the U.S. and EU The purpose of this note is to explore reform options for the View Details
Keywords: Anna Secino
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

unique to sports, of course. Based on our surveys with executives from a wide range of fields, the rate at which managers lose relevance has increased dramatically, even over just the last decade. The world is changing faster than ever... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

Johnson. They found that OSHA inspections not only lowered injury rates but also saved companies money in the long run by cutting down on workers’ compensation costs. “It was an important study to show that OSHA works and doesn’t kill... View Details
Keywords: by Michael Blanding
  • 10 Mar 2008
  • Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

Danish labor market across time (the data tracks when a person enters a company and when he or she moves between periods of employment and self-employment), Nanda and Sørensen found that rates of entrepreneurship are higher in... View Details
Keywords: by Julia Hanna
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

and the International Economy Unit. Elisabeth Kempf: Political views shape economic outlook Political views influence the perception of economic reality among finance professionals. In a study linking credit View Details
Keywords: by Rachel Layne

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