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Show Results For
- All HBS Web
(1,109)
- People (1)
- News (169)
- Research (794)
- Events (10)
- Multimedia (4)
- Faculty Publications (558)
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- Article
Unconventional Insights for Managing Stakeholder Trust
By: Michael Pirson and Deepak Malhotra
Initiatives to build and maintain trust with various stakeholders, including customers, employees, suppliers and investors, are at the top of the executive agenda at many organizations. But most companies don't really understand how to manage stakeholder trust... View Details
Keywords: Values and Beliefs; Knowledge Use and Leverage; Organizational Culture; Business and Stakeholder Relations; Perspective; Trust; Cooperation
Pirson, Michael, and Deepak Malhotra. "Unconventional Insights for Managing Stakeholder Trust." MIT Sloan Management Review 49, no. 4 (Summer 2008): 43–50.
- 18 Nov 2014
- First Look
First Look: November 18
Publications November 2014 Wiley Encyclopedia of Management Management as a Profession By: Khurana, Rakesh, and Eric Baldwin Abstract—No abstract available. Publisher's link: http://www.wiley.com/WileyCDA/WileyTitle/productCd-1119972515.html November 2014 Marketing... View Details
Keywords: Sean Silverthorne
- 23 Feb 2010
- First Look
First Look: Feb. 23
individual and community perspectives as they relate to knowledge creation, reuse, and recombination for innovation. Download the paper: http://www.hbs.edu/research/pdf/10-065.pdf Will I Stay or Will I Go? Cooperative and Competitive... View Details
Keywords: Martha Lagace
- 2023
- Working Paper
Rapport in Organizations: Evidence from Fast Food
By: Achyuta Adhvaryu, Parker Howell, Anant Nyshadham and Jorge Tamayo
Common identity often provides a foundation for workplace rapport. Though gender is perhaps the most frequently studied dimension of identity among workers, little is known about how gender match between managers and their workers might affect team performance. Using... View Details
Keywords: Management; Relationships; Gender; Labor and Management Relations; Organizational Change and Adaptation; Employees; Food and Beverage Industry; Colombia
Adhvaryu, Achyuta, Parker Howell, Anant Nyshadham, and Jorge Tamayo. "Rapport in Organizations: Evidence from Fast Food." Harvard Business School Working Paper, No. 24-032, November 2023.
- 2016
- Chapter
Trade Associations, State Building, and the Sherman Act: The U.S. Chamber of Commerce, 1912–25
By: Laura Phillips Sawyer
From its founding in 1912 through the interwar years, the Chamber’s history shows a persistent preoccupation with progressive economics and policy making. Rather than flouting the new ideas of institutional economics, which favored federal regulators overseeing data... View Details
Keywords: Competition; Fairness; Supply and Industry; Policy; Business and Government Relations; United States
Phillips Sawyer, Laura. "Trade Associations, State Building, and the Sherman Act: The U.S. Chamber of Commerce, 1912–25." Chap. 1 in Capital Gains: Business and Politics in Twentieth-Century America, edited by Richard R. John and Kim Phillips-Fein, 25–42. Hagley Perspectives on Business and Culture. Philadelphia, PA: University of Pennsylvania Press, 2016.
- Article
Third-party Punishment as a Costly Signal of Trustworthiness
By: Jillian J. Jordan, Moshe Hoffman, Paul Bloom and David G. Rand
Third-party punishment (TPP), in which unaffected observers punish selfishness, promotes cooperation by deterring defection. But why should individuals choose to bear the costs of punishing? We present a game theoretic model of TPP as a costly signal of... View Details
Jordan, Jillian J., Moshe Hoffman, Paul Bloom, and David G. Rand. "Third-party Punishment as a Costly Signal of Trustworthiness." Nature 530, no. 7591 (2016): 473–476.
- 23 Nov 2021
- Book
What It Takes to Build an Organizational Culture That Wins
not only on employee development but also on cross-boundary cooperation and organizational learning and innovation. The culture associated with track B fosters a high level of trust; therefore, it functions well with a heavy reliance on... View Details
Keywords: by Avery Forman
- 15 Aug 2023
- HBS Case
(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?
metaverse believe in and fight for the notion of interoperability.” Wu emphasizes that the true potential of the metaverse won’t be achieved if companies don’t cooperate and agree on basic technological standards and protocols that would... View Details
- 15 Oct 2018
- Research & Ideas
Shaky Business: How Handshakes Win Negotiations
see whether handshaking might still help with negotiating deals. “ If your instinct is not to shake, it would be wise to think of sending another signal of cooperation” They found that shaking hands is a powerful gesture that creates a View Details
Keywords: by Michael Blanding
- January 1987
- Article
Posterior Implementability in a Two-person Decision Problem
By: Jerry R. Green and Jean-Jacques Laffont
When a decision rule is implemented using a Bayesian incentive compatible mechanism in which the messages are publicly observable, the players' information is augmented by their observation of each others' strategies. In this paper we study the set of Bayesian... View Details
Green, Jerry R., and Jean-Jacques Laffont. "Posterior Implementability in a Two-person Decision Problem." Econometrica 55, no. 1 (January 1987): 69–94.
- 2016
- Working Paper
Controlling Versus Enabling — Online Appendix
By: Andrei Hagiu and Julian Wright
Section 1 of this online appendix contains the proof of the technical Lemma (Lemma 2) used in the Proof of Lemma 1 in the main paper, which states that Ω* (.) is continuous and differentiable at R*. Section 2 provides the linear example with cost differences between... View Details
Hagiu, Andrei, and Julian Wright. "Controlling Versus Enabling — Online Appendix." Harvard Business School Working Paper, No. 16-004, July 2015. (Revised July 2016.)
- 10 Nov 2022
- Research & Ideas
Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back
less likely to be seen as suitable leaders.” “In cooperative workforces where social skills are highly valued, being seen as nice and equality-oriented could be an advantage,” Exley explains. “On the other hand, if we’re talking about... View Details
Keywords: by Shalene Gupta
- 2008
- Simulation
Everest Leadership and Team Simulation
By: Michael A. Roberto and Amy C. Edmondson
This item is currently not available for purchase on this site. To order, please contact Customer Service - (800) 545-7685 or (617) 783-7600. **REVISED AUGUST 2009!** This web-based simulation uses the dramatic context of a Mount Everest expedition to reinforce student... View Details
- 14 Feb 2023
- HBS Case
Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis
any other country in Europe. The Organization for Economic Cooperation and Development says the country is now home to 1.3 million foreign-born residents, 14 percent of the country’s total. Sweden has also opened its doors to more than... View Details
Keywords: by Lane Lambert
- 06 Jul 2012
- Working Paper Summaries
Looking Up and Looking Out: Career Mobility Effects of Demographic Similarity among Professionals
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
competitive and cooperative logics (see Cennamo, 2021; Cozzolino et al., 2021) that have characterized the (traditional) economy so far, to represent a paradigm shift. Thus, it requires formulating the new (departing) assumptions, logics,... View Details
- 1998
- Book
Cost and Effect: Using Integrated Cost Systems to Drive Profitability and Performance
By: Robert S. Kaplan and Robin Cooper
Keywords: Cost vs Benefits
Kaplan, Robert S., and Robin Cooper. Cost and Effect: Using Integrated Cost Systems to Drive Profitability and Performance. Boston: Harvard Business School Press, 1998.
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
demonstrating full understanding and competent threat management.” Several respondents saw the relationship between fear and leadership as ever more complex. David Wittenberg associated fear with management but not leadership. In his words: “While both leadership and... View Details
Keywords: by James Heskett
- 16 Apr 2001
- Research & Ideas
Breaking the Code of Change
tenure of Dunlap's predecessor, Phillip Lippincott, Scott had struggled to improve its operational effectiveness at the plant level by working on process improvement and launching an effort to work cooperatively with its union. In the... View Details
Keywords: by Michael Beer & Nitin Nohria
- 26 Jun 2012
- First Look
First Look: June 26
PublicationsBanks as Multinationals Author:Geoffrey Jones Publication:New York: Routledge, 2012 Abstract This is a revised edition of a comparative, international study which looks at the history of multinational banks. Researchers from the United States, Japan,... View Details
Keywords: Sean Silverthorne