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- All HBS Web (925)
- Faculty Publications (128)
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
analytic methods in a series of experiments across a range of hedonic products. The results suggest that hedonic learning follows a sequence of stages whose order matters and that the holistic stage is facilitated by attending to... View Details
Keywords: Dina Gerdeman
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See the sidebar "Some View Details
Keywords: by Joseph L. Bower
- 20 Nov 2012
- First Look
First Look: November 20
advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an agency and pecuniary economies of... View Details
Keywords: Sean Silverthorne
- 23 Aug 2006
- Op-Ed
The Real Wal-Mart Effect
Wal-Mart's domestic sales volume, U.S. consumers save on the order of $18 billion per year. And because Wal-Mart forces its competitors to charge lower prices as well, this figure is a fraction of the company's real impact. These kinds of... View Details
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
the topic based on his own experience as an outdoor wilderness instructor, an area in which the cost of failure is too high for people to learn only from their own experience. “Trial and error is not the way you want to learn rock... View Details
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
introduced low cost production methods to manufacture highly accurate quartz watches. Swiss business historians refer to this as the "Quartz Crisis." Companies like Seiko and Casio seized the quartz market. By 1983, two-thirds... View Details
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
someone to blame for the crisis. Suddenly, a rumor started that the plant manager had purposefully taken steps in the prior year in order to create the severe problems the company faced. Any energy to confront the facts and deal with the... View Details
Keywords: by John P. Kotter
- 04 Jun 2001
- What Do You Think?
What’s the Future of the Subscription Model?
information to music in order to sell advertising. As questions are being raised about the ability of telephone service providers, newspapers, and others to sell subscriptions in the future, I recently asked readers what the future of... View Details
Keywords: by James Heskett
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
moving target, potential customers are wary of costs and implementation complexities, and use cases, while powerful, are still lacking in many areas. Take advantage of uncertainty All this uncertainty is a fertile breeding ground for... View Details
Keywords: by Rocio Wu
- 21 Jan 2022
- Blog Post
Tipping Point: Investing in the Women of Kenya’s Coffee Farms
At one end of the global coffee supply chain are the diners who gather for brunch at the sidewalk tables outside Chloe’s Cafe in San Francisco’s Noe Valley neighborhood. Regulars there order the fluffy banana-walnut pancakes and steaming... View Details
- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
data. But higher costs for materials, manufacturing, shipping and trucking, and COVID safety measures, coupled with unprecedented competition for workers, are testing the endurance of retailers, especially those who rely heavily on cheap... View Details
- 17 Jun 2015
- Lessons from the Classroom
Excellence Comes From Saying No
counter-intuitive such as a focus on individual achievement." The Courage To Be Bad At the core of Frei's philosophy is an appeal that Harvard MBAs are not used to hearing: in order to achieve excellence, you need the courage to be... View Details
Keywords: by Michael Blanding
- 24 Feb 2022
- Op-Ed
Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC
meeting surges in capacity and to explain how they derived that estimate. Transparency as a solution often fails because of a lack of enforcement or overly complex regulations. For example, when President Biden issued an executive order... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
achieving the complete elimination of all waste in pursuit of the most efficient methods.” The system is based on two principles: automation with a human touch, and each process producing only what is needed for the next process in a continuous flow. According to... View Details
- 14 Jan 2020
- Research & Ideas
The Business Case for Becoming a Jack-of-All-Trades
handheld controller. Scientific researchers soon realized the potential for the knowledge embedded in the technology in a whole range of applications, and quickly wrote their own software code to use it. “It took the cost of doing... View Details
Keywords: by Michael Blanding
- 01 Sep 2006
- What Do You Think?
Are We Ready for Self-Management?
under the supervision of a "floating" manager responsible for several such stores. They received above-market pay, partially in the form of performance incentives. The result? More highly energized workers, better cost control,... View Details
Keywords: by James Heskett
- 08 Nov 2011
- First Look
First Look: Nov. 8
structural estimation methods. Our results confirm the belief expressed by industry experts that in the fast-food drive-thru industry, customers trade off price and waiting time. More interestingly, our estimates indicate that consumers attribute a very high View Details
Keywords: Sean Silverthorne
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
conclusions about the costs of hiding information carry implications for individuals and companies alike. It turns out that who benefits from disclosing information has everything to do with how they reveal it. Match Game In What Hiding... View Details
Keywords: by Michael Blanding
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
expensive natural disasters risk the planet on which we depend, and are already triggering immense geopolitical ramifications and population displacement amid costs to human health, food security, and water availability. Weigh that... View Details
- 21 Aug 2000
- Research & Ideas
From Emerging Economies to the Global Market: The Case of Embraer
problems are Embraer's partnerships trying to overcome?" As a company, conference participants said, Embraer had made a number of smart moves. Its human resources strategy was rejuvenated for flexibility, so people were motivated to work there. The company had... View Details