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Publications

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  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

contract employees—paid $3 or $4 an hour—delivered the same output in a data-entry task. However, a third group paid $3 an hour plus an unexpected $1 wage increase were 20 percent more productive. An experiment by researchers at Harvard,... View Details
Keywords: by Danielle Kost
  • 17 Sep 2013
  • First Look

First Look: September 17

world's largest online platform for outsourced contracts, where India is the largest country in terms of contract volume. We use an ethnic name procedure to identify ethnic Indian users of oDesk in other countries around the world. We... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2025
  • News

Work of Art

Jason Price (MBA 2003) in the main gallery space at NXTHVN, the art community he cofounded in New Haven’s Dixwell neighborhood Trying to capture the scope of what’s going on at NXTHVN, the nonprofit arts and community organization Jason Price (MBA 2003) cofounded with... View Details
Keywords: Jen McFarland Flint; photos by Chris Sorensen; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

but can't afford the hefty prices for designer originals? Rent the Runway allows fashionistas to use those dresses and accessories at affordable rates. The company has decoupled the value part of the process—experiencing haute... View Details
Keywords: by Michael Blanding
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

promising technology—and its first designs didn't work. She and her management colleagues were unknowns, and the product failures subtracted from their slight credibility. And at the time, she said, "the capital markets were totally... View Details
Keywords: by John S. Rosenberg
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

designing focused experiments to test hypotheses in a capital-efficient fashion in order to achieve product-market fit. But ICOs substantially limit the benefits associated with such staged experimentation for three reasons. Publisher's... View Details
Keywords: Dina Gerdeman
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

platforms, 2) gravity model analyses of global outsourcing contract flows and their determinants for digital labor markets, and 3) quantification of own- and cross-country elasticities for contract work by... View Details
Keywords: Re: Multiple Faculty
  • 01 Mar 2019
  • News

Case Study: Off to a Fine Art

bulk rental contract and the unit economics work, then you likely have PMF, and it probably makes sense to purchase the inventory required to service these bulk rental contracts. —Sean Eldridge (MBA 2009) Got a case? To take part in a... View Details
Keywords: Jen McFarland Flint
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

(CRM) project would require, the bank decided to explore its benefits with a smaller pilot project. It appointed a CRM project team to design and implement a project focused on credit cards. Describes the challenges of the Spanish credit... View Details
Keywords: Martha Lagace
  • 24 May 2011
  • First Look

First Look: May 24

The company's new head of product management has designed a system to address a point of constant tension: whether to build custom features in response to new customers' request, even if these custom features entail expensive departures... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2010
  • First Look

First Look: July 20

long-term contracts based on negotiated "benchmark prices" to contracts based on spot prices, usually forcing mining companies to pay for shipping. Second, for Brazil's charismatic president, Lula,... View Details
Keywords: Martha Lagace
  • 01 Jun 2010
  • News

$how Me the Money

level, “is when you actually tilt the playing field by influencing the policymaking or contracting process; this is illegal and unfair.” Abdelal says that for many executives, the challenge is managing a business culture in which it is... View Details
Keywords: Garry Emmons; Administration of Economic Programs; Government; Executive, Legislative, and Other General Government Support; Government; Legal Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

distribution services (GDSs)—such as SABRE—to reach travel agents. But GDSs held significant tactical advantages. For example, GDSs had signed long-term exclusive contracts with the corporate customers who were American's best customers.... View Details
Keywords: Martha Lagace
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

operations tell their materials suppliers exactly what specifications to meet. Similarly, companies should demand reasonable levels of security from software vendors. Look at the wording of this contract between General Electric and... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 13 Dec 2016
  • First Look

December 13, 2016

design decisions, asking themselves the following questions: 1) Are we providing too much information? In many cases, the simplest, most effective change a platform can make is to withhold information such as race and gender until after a... View Details
Keywords: Carmen Nobel
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

weighting of nonfinancial metrics in compensation contracts as a mechanism for generating improvements in nonfinancial dimensions of performance. I Read Playboy for the Articles: Justifying and Rationalizing Questionable Preferences... View Details
Keywords: Martha Lagace
  • Web

Print View - Course Catalog

therapeutics, platform technologies, use of real-world evidence, data and computing, AI and GenAI, decentralized clinical trials, the role of life sciences incubators, contract research/manufacturing organizations etc. Educational... View Details
  • 29 Dec 2014
  • Research & Ideas

Most Popular Articles and Research Papers of 2014

emotions can play in negotiations. Managing the Family Business: Leadership Roles Poorly designed leadership roles set up a family business for failure. John A. Davis offers a system that produces the decisiveness and unity needed for... View Details
  • 05 May 2003
  • Research & Ideas

Greed, Fear, and The System Hinder Corporate Reform

shareholders have lost an "enormous" amount of wealth? Designing regulatory systems is very tricky and could result in the "unintended consequences" of slippery CEO pay efforts, he observed. "I think society pays... View Details
Keywords: by Martha Lagace
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

Fragmented upstream and downstream channels instead persist, with strong odds against upstream suppliers waging a successful defense of material interests. Such distinctive industrial structures, we show, were a direct result of whether the central government could... View Details
Keywords: Sean Silverthorne