Continuous Improvement - Publications - Faculty & Research

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Volunteer - Alumni

critical role in ensuring the School's continued excellence and impact. Write Your Class Notes Class Notes are the most popular way alumni get news of their classmates and stay connected. By serving as a class or section secretary, you... View Details

10 Oct 2023
Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

between 2000 and 2018, the researchers identify a “surge in racial animosity induced by the [Voting Rights Act]'' that persists over decades. “While the Act improved the conditions of Black Americans along multiple dimensions, it also... View Details

Keywords: by Rachel Layne

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Leadership - Faculty & Research

four new schools across the country over the next 5–10 years, along with expanding access to online programs. IQanat also began partnering with universities to track the long-term outcomes of its graduates, aiming to continually View Details

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Technology & Innovation - Faculty & Research

others, pay for things, and store private information, that view needs to change. The authors contend that companies must embed safeguards into the core of their digital products—starting during the earliest parts of the design process. They must also establish a road... View Details

09 Apr 2018
Sharpening Your Skills

The Dark Side of Performance Bonuses

iPhoto Companies continually test ways to incent employees to perform more effectively, often turning to worker-motivation tools such as bonuses, “up or out” employee ranking tournaments, and employee of the month rewards. Behavioral... View Details

Keywords: by Sean Silverthorne

29 Sep 2014
Research & Ideas

Why Do Outlet Stores Exist?

usually located in rural areas near the factory and selling damaged or irregular clothing, often to employees themselves. Even though most apparel manufacturing has long ago moved overseas, outlet stores have continued to exist—despite... View Details

Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail

01 Dec 2023
News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

08 Apr 2013
Research & Ideas

How to Demotivate Your Best Employees

productivity. More than 80 percent of companies dole out work-related awards like "employee of the month" or "top salesperson." Managers often view these awards as inexpensive ways to improve worker performance; many believe that when... View Details

Keywords: by Dina Gerdeman; Service

09 Feb 2009
Research & Ideas

Uncompromising Leadership in Tough Times

differently from the norm, too. Martha Lagace: What observations or experiences have driven you and your colleagues to study uncompromising leadership? How and why did you select the CEOs in your study? Michael Beer: My colleagues and I have been working with many... View Details

Keywords: by Martha Lagace

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Entrepreneurship - Faculty & Research

began partnering with universities to track the long-term outcomes of its graduates, aiming to continually improve programs that supported the career success and well-being of its students. How would the... View Details

19 Nov 2013
First Look

First Look: November 19

in a truck. The company's main products continued to be tomato-based, including a 40% share in the tomato paste and diced tomato market in 2013. Different from traditional manufacturing companies, Morning Star relied on self-management to... View Details

Keywords: Sean Silverthorne

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

Inevitably, various types of team interactions co-occur or overlap. Perlow says she and her fellow researchers are continuing to examine those intersections and ways that different technologies can improve... View Details

Keywords: by Kristen Senz

07 Mar 2011
Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

Failure Can Be An Asset, But Personal Failure Is Ruinous Still, stubborn entrepreneurs continue to found companies, in spite of the failure rates, which raises the question of why. It's not as if any of them harbored childhood dreams of... View Details

Keywords: by Carmen Nobel

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Human Behavior & Decision-Making - Faculty & Research

Brian Knutson and Uma R. Karmarkar Although linked, researchers have long distinguished appetitive from consummatory phases of reward processing. Recent improvements in the spatial and temporal resolution of neuroimaging techniques have... View Details

15 Nov 2011
First Look

First Look: November 15

VTID. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/512029-PDF-ENG The Cleveland Clinic: Improving the Patient Experience (Abridged) Ananth Raman, Anita Tucker, and Rachel GordonHarvard Business School Case 611-015 Healthcare... View Details

Keywords: Sean Silverthorne

June 30, 2020
Article

Scaling Up Behavioral Science Interventions in Online Education

By: Rene F. Kizilcec, Justin Reich, Michael Yeomans, Christoph Dann, Emma Brunskill, Glenn Lopez, Selen Turkay, Joseph J. Williams and Dustin Tingley

Online education is rapidly expanding in response to rising demand for higher and continuing education, but many online students struggle to achieve their educational goals. Several behavioral science interventions have shown promise in raising student persistence and... View Details

Keywords: Online Learning; Behavioral Interventions; Scale; Education; Online Technology; Performance Improvement

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Biography - Institute For Strategy And Competitiveness

including Competitive Strategy (1980), Competitive Advantage (1985), and What is Strategy (1996) are taught in virtually every business school in the world as well as extensively in economics and other disciplines. He continues to write... View Details

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Finance - Faculty & Research

distributors to sell its Class Saathi hardware and software solution to 300 clients, mainly primary and secondary schools in India. The product aimed to improve student engagement and performance, reduce the time it took teachers to... View Details

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HBS - The year in Review

dining services suppliers, the long-standing contract with Restaurant Associates (RA) was extended. Restaurant Associates’ approach to service and hospitality, including the culture of hospitality, commitment to continuous View Details

15 Jul 2008
First Look

First Look: July 15, 2008

questions and concerns. Placing value only on getting things right the first time, organizations are unable to take the risks necessary to improve and evolve. By contrast, firms that put a premium on what Edmondson calls... View Details

Keywords: Martha Lagace

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