Consumer Electronics - Publications - Faculty & Research

December 1979 (Revised October 1983)
Case

Fred Henderson

Focuses on the management style of Fred Henderson in the context of a relatively stable business environment within Xerox Corporation. To be contrasted with the case, Renn Zaphiropoulos and the videotape, A Day with Renn Zaphiropoulos (9-881-501), which are appropriate... View Details

Keywords: Situation or Environment; Management Style; Consumer Products Industry; Consumer Products Industry

Citation

Educators

Purchase

10 Jun 2014
First Look

First Look: June 10

What was the future of TV? The case considers Samsung Electronics TV Group's product development processes, as the company's mobile and TV offerings increasingly converged and consumer demands and behavior... View Details

Keywords: Sean Silverthorne

01 Apr 1996
News

Technology for Learning's Sake

distinctive mission and to put in place the processes that will allow us to recognize and implement valuable new technology and then use it to develop powerful new applications as quickly as possible." "As we thought about what we wanted to be able to do right away -... View Details

Keywords: by Deborah Blagg; photo by David Zadig

05 Jul 2004
Research & Ideas

Radical Change, Entrepreneurial Opportunity

importantly, mindset. Photography firms like Nikon, Canon, or Kodak, coming into this new arena, think about it very differently than Sony or another consumer electronics firm or HP or Intel as computer... View Details

Keywords: by Michael J. Roberts; Technology

05 Apr 2010
Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

Two days ago, the first buyers of Apple's iPad began putting it through its paces, playing games, navigating the Internet, and downloading electronic books. That groan you heard was from dozens of book publishers across the United States,... View Details

Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation

30 Jun 2009
First Look

First Look: June 30

barriers that TOTO faces in gaining adoption of an innovation. It also explores the role of product categorization in driving consumer behavior—in contrast to the U.S., toilets in Japan are considered a high-tech View Details

Keywords: Martha Lagace

November 2017
Case

iRobot: Moving Beyond the Roomba

By: Rajiv Lal and Scott Johnson

The makers of the Roomba, a robotic vacuum cleaner, connected the latest version of their product to the Internet. This new feature opened up a wealth of new opportunities and challenges for the company. View Details

Keywords: Irobot; Smart Home; Connected Home; Roomba; Vacuum; Mapping; Internet Of Things; Connected Products; Organizational Structure; Organizational Design; Information Infrastructure; Applications and Software; Digital Platforms; Mobile and Wireless Technology; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; United States

Citation

Educators

Purchase

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

specific customer groups either are overserved or are unsatisfied nonconsumers. Overserved customers consume a product or service but don't need all its features or functionality. Three specific indicators point to this customer group:... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

01 Jun 2003
News

Student Conferences, at a Glance

Bhusri, general partner, Greylock “After 9/11, do we want or need an ID card? From a technology stand-point, that’s a no-brainer. We need to get our act together first on policy and cultural issues.” — Mark Cleverley, senior consultant, IBM’s Institute for View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2013
News

Curing Health Care

consumers shop around, gets him visibly agitated. "Practically speaking, we can't even move an MRI from one guy to the next, and both have electronic medical records—are you kidding me?" (His reputation... View Details

Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services

19 Sep 2019
News

Predicting Human Behaviors

Above: Sid Misra (MBA 2013) cofounder, Perceptive Automata (Len Rubenstein; courtesy of Perceptive Automata) Amid the hubbub of this year’s Consumer Electronics Show (CES), the world’s largest technology... View Details

Keywords: April White

01 Mar 2004
News

Ron Shaich’s Café Society

the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details

Keywords: Susan Young; Food Services and Drinking Places; Hospitality

Teaching Interest

Overview

By: Jeffrey F. Rayport

Technology Entrepreneurship, Marketing Strategy, Service Management View Details

Keywords: Technological Innovation; Strategy Formulation; ＂Marketing Analytics＂; Advertising Technology; Media Content; Media And Broadcasting Industry; Media Businesses; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry

03 Aug 2010
First Look

First Look: August 3

Determination Through Brand Biography Authors:Neeru Paharia, Anat Keinan, Jill Avery, and Juliet Schor Publication:Journal of Consumer Research (forthcoming) Abstract We introduce the concept of an underdog brand biography (UBB) to... View Details

Keywords: Martha Lagace

04 Jun 2001
Research & Ideas

RealNetworks, CNET, and Judo Strategy

RealNetworks founder Rob Glaser, a veteran of doing battle with much larger Microsoft, has some words of wisdom on competing against a market giant: "If you want to beat Bobby Fischer, don't play chess." Glaser, president and CEO of the streaming media... View Details

Keywords: by Jim Aisner

01 Apr 1997
News

Manager's Notebook

one time, consumers readily shared personal information. Recently, however, many customers have begun to bristle when asked personal questions. They wonder: Who else is privy to this information? What's in it for me? In their 1996 working... View Details

Keywords: Judith Ross

27 Jan 2015
First Look

First Look: January 27

The Effect of Service Quality and Competition on Demand By: Balasubramanian, Karthik, and David F. Drake Abstract—The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the... View Details

Keywords: Sean Silverthorne

20 Jan 2015
News

Patient Medical Records, Pocket-sized

Burlington, Vermont. “It is a simple, inexpensive, and straightforward solution to a complex problem.” Despite the fact that MedKaz is being used by patients, Bushkin’s biggest challenge is penetrating medical bureaucracy. Hospitals are busy struggling to meet View Details

Keywords: Jennifer Myers; Ambulatory Health Care Services; Health, Social Assistance

01 Jun 2004
News

The Sky’s the Limit

from the University of Washington and worked for Boeing, testing the 747 autopilot. His penchant for design led Hamilton to quit Boeing and launch the People Products Company, a consumer products outfit that had success with an invention... View Details

Keywords: Seattle Avionics; Transportation; Air Transportation; Transportation

04 Dec 2012
First Look

First Look: December 4

Circuit City was forced into liquidation. Unable to meet creditors' demands, and with no acquirer in sight, Circuit City began the process of liquidating its remaining 567 U.S. stores. Circuit City had been the leader in consumer View Details

Keywords: Carmen Nobel

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