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  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

based at HBS, Christensen's influence and legacy extend well beyond the banks of the Charles and transcend the study of business administration. When he received the School's Distinguished Service Award in 1993, Christensen was honored... View Details
Keywords: by Deborah Blagg; Education
  • 26 Jan 2016
  • First Look

January 26, 2016

Proceedings Crowdsourcing City Government: Using Tournaments to Improve Inspection Accuracy By: Glaeser, Edward, Andrew Hillis, Scott Kominers, and Michael Luca Abstract—The proliferation of big data makes it possible to better target city View Details
Keywords: Sean Silverthorne
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

the New York City-based consulting firm Katzenbach Partners and author of Why Pride Matters More Than Money (Crown, 2003), likes the story of the Wilmington plant because it communicates what he calls "institution-building... View Details
Keywords: by Theodore Kinni
  • 13 Apr 2015
  • Research & Ideas

3 Ways Firms Can Profit From Environmental Investments

2014 report from Boston Consulting Group, some two-thirds of total growth in the grocery sector has come from "responsible consumption" products. For example, organic grocer Whole Foods' annual revenues have increased steadily in the past... View Details
Keywords: by Carmen Nobel; Energy; Utilities
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

broadcast Internet access some 300 feet. Hostin said the typical user isn't surfing the Web. Instead, he's logging on, downloading e-mail, and synchronizing calendar information, all to be read at a later time. "We call our Wi-Fi network a digital filling... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 05 Jan 2010
  • First Look

First Look: January 5

graduate from HBS in Spring 2009. He must decide whether to join his father's company, Toronto-based AME Learning, as president working alongside his father who will be CEO. AME has been in business for 12 years, mostly as a small View Details
Keywords: Martha Lagace
  • 22 May 2012
  • First Look

First Look: May 22

require a grand organizational makeover or buy-in from the CEO. All it takes is collaboration between you and your team-working together and making small, doable changes. What started as an experiment with a six-person team at The Boston View Details
Keywords: Sean Silverthorne
  • 17 Dec 2001
  • Research & Ideas

Risks and Rewards of the Intrapreneur

showed that the closer an Intel intrapreneurial effort was to the company's main processor business, the better the chance of success. For projects outside the core business, Intel "either didn't fund it or did a bad job of it." However, if the effort is... View Details
Keywords: by Sean Silverthorne
  • 17 May 2011
  • First Look

First Look: May 17

111-012 This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

developing countries. As a result, they must rely on the customer-pull approach: finding ways to solve customers' dilemmas without relying on novel science. Many multinationals entering developing countries pay lip service to serving... View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

the core concepts from elBulli--this "taste of innovation"--can be applied to domains ranging from consulting to fast food. The case walks readers through an evening at elBulli by using the rave reviews of former patrons to... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management consulting firms. Our... View Details
Keywords: Sean Silverthorne
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

formation, and innovation. He is also a partner of the international management consulting firm McKinsey & Company, where he is a leader of its Innovation practice. Chakravorti has advised over 30 Fortune 500 companies on innovation,... View Details
Keywords: by Martha Lagace
  • July 1994
  • Teaching Note

Scudder, Stevens & Clark TN

By: Jay O. Light and James O. Sailer
Teaching Note for (9-294-026). View Details
Keywords: Service Industry; Service Industry
Citation
Related
Light, Jay O., and James O. Sailer. "Scudder, Stevens & Clark TN." Harvard Business School Teaching Note 295-005, July 1994.
  • August 1993 (Revised December 1993)
  • Case

Scudder, Stevens & Clark

By: Jay O. Light and James O. Sailer
A large multi-product investment counseling firm considers its positioning in the mutual fund business. View Details
Keywords: Investment; Investment Funds; Product Positioning; Consulting Industry; Consulting Industry
Citation
Find at Harvard
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Light, Jay O., and James O. Sailer. "Scudder, Stevens & Clark." Harvard Business School Case 294-026, August 1993. (Revised December 1993.)
  • November 2002 (Revised October 2003)
  • Case

Circles: Series D Financing

By: Paul W. Marshall and Kristin Lieb
Circles, a corporate concierge company on the verge of profitability, must make a decision whether to take a D-round venture capital despite ever-changing and ever-worsening terms. A four-year-old company with several major clients, it has met its business plan... View Details
Keywords: Cost vs Benefits; Financing and Loans; Management Teams; Growth and Development Strategy; Negotiation Process; Venture Capital; Governing and Advisory Boards; Entrepreneurship; Service Industry; Service Industry; Massachusetts
Citation
Educators
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Marshall, Paul W., and Kristin Lieb. "Circles: Series D Financing." Harvard Business School Case 803-062, November 2002. (Revised October 2003.)
  • December 2001
  • Teaching Note

Knot,The TN

By: Paul A. Gompers
Teaching Note for (9-899-116). View Details
Keywords: Service Industry; Service Industry
Citation
Purchase
Related
Gompers, Paul A. "Knot,The TN." Harvard Business School Teaching Note 202-070, December 2001.
  • September 2000
  • Teaching Note

Diamond in the Rough (A) and (B) TN

By: Thomas J. DeLong and Ashish Nanda
Teaching Note for (9-898-115) and (9-898-151). View Details
Keywords: Service Industry; Service Industry
Citation
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DeLong, Thomas J., and Ashish Nanda. "Diamond in the Rough (A) and (B) TN." Harvard Business School Teaching Note 801-134, September 2000.
  • 01 Apr 2014
  • First Look

First Look: April 1

914-014 Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (A) In April 2013, Ford Asia Pacific & Africa (FAPA) was examining its options for e-coating service metal parts for the Ford Customer View Details
Keywords: Sean Silverthorne
  • 19 Jun 2012
  • First Look

First Look: June 19

For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a firm's... View Details
Keywords: Sean Silverthorne
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