Confidence - Publications - Faculty & Research

03 Jan 2018
Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

Anat Keinan shows that people who wear funky outfits to the office are often seen as more confident and as having higher status than those who dress to fit in. As writer Dina Gerdeman explains, “The researchers found that observers viewed... View Details

Keywords: by Carmen Nobel

08 Sep 2011
What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

facing down the pressures of investors and Wall Street analysts. As Gaurav Goel puts it, "Steve's successors would need courage and confidence to do things differently." In particular, there will be a critical period until the... View Details

Keywords: by James Heskett; Computer

30 Jun 2020
What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

day, challenging discussion, etc.) of typical business school study. We were confident that if we deployed our outstanding recruiters to Black and other college campuses across the United States, we would be flooded with students eager to... View Details

Keywords: by James Heskett; Education

14 Dec 2020
Research & Ideas

What Does December's Drug-Approval Dash Mean for COVID-19 Vaccines?

approval. There won't be any issues with this,” to keep confidence among consumers. But consumers need to go in with eyes wide open and understand that this approval is not equal to an approval of a drug that had 36 months or more and... View Details

Keywords: by Danielle Kost; Pharmaceutical; Health

31 Oct 2004
Research & Ideas

The New CEO’s Wrong Message

Some came to obtain consent for new capital expenditures, others for personnel decisions, and others on matters as mundane as whether to host a client conference. They had lost confidence that they understood the CEO's expectations, so... View Details

Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria

21 May 2001
Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

company. The new moral contract also asks a lot from employees, they write. "It requires that [employees] have the courage and the confidence to abandon the stability of lifetime employment and embrace the invigorating force of continuous... View Details

Keywords: by Martha Lagace

13 Dec 2004
Research & Ideas

How Leaders Create Winning Streaks

Overview Confidence in an organization is more than just a spirit of "We can do it." It is the foundation, systems, and culture involving positive behaviors such as open communication, self-scrutiny, respect, teamwork,... View Details

Keywords: by Rosabeth Moss Kanter & Walter Kiechel

06 Oct 2009
First Look

First Look: October 6

founder of JetBlue, is forced to confront a crisis in customer confidence following operational difficulties on February 14, 2007. This becomes a vital test of his leadership. Purchase this case:... View Details

Keywords: Martha Lagace

29 Oct 2008
Research & Ideas

The Next Marketing Challenge: Selling to ’Simplifiers’

care, and other social goods. These are the consumers who are now trading in their sport-utility vehicles. They include the empty-nester baby-boomers, less confident than before, who are tired of heating unused spaces in cavernous... View Details

Keywords: by John Quelch; Retail; Consumer Products; Entertainment & Recreation

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

company's sales in 2000 approached $30 million, and it planned to double revenues this year. Krasnow sounded confident about the business at the end of 2000. Zoots had deliberately slowed its growth to focus on resolving operational... View Details

Keywords: by John S. Rosenberg

02 Apr 2019
Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

who handle their clients’ anxieties with more skill and confidence do tend to set more reasonable expectations for their teams. They know how to narrow the scope of a project to exactly what’s needed and avoid unnecessary effort, she... View Details

Keywords: by Danielle Kost; Consulting; Service

24 May 2004
Research & Ideas

The Watsons: IBM’s Troubled Legacy

offered as the high-speed substitute for mail service in the world of tomorrow. Watson was sixty-five years old when the fair opened, an age when many businessmen think about retirement. But Watson had the energy of a man in his thirties, and we can View Details

Keywords: by Richard S. Tedlow

12 Oct 1999
Research & Ideas

What It Takes: Minorities in the Executive Suite

period of minority executives, despite its relative lag, contributes significantly to the fact that they eventually become outstanding performers. "It allows them to add to their professional competence, establish credibility in the firm, develop View Details

Keywords: by Judith A. Ross

14 Apr 2003
Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

What better way to drive people to work harder and more efficiently, you may ask, than to offer them a special carrot: more money for hitting specific company targets? The idea seems perfect. Managers want their employees to pull out the stops on Project X, for... View Details

Keywords: by Martha Lagace

07 Apr 2014
Research & Ideas

Excerpt: ‘The Art of Negotiation’

weeds. Let's recap what we've agreed upon so we can put this particular issue in context." You can also build your confidence by seeking out ideas and techniques beyond your usual experience. If you run a supply chain, for example, read... View Details

Keywords: Re: Michael A. Wheeler

10 Sep 2001
Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

Review excerpt below, Professor James K. Sebenius describes number six on the list, "Failing to correct for skewed vision." Negotiators are often too confident of their own position and too quick to demonize the other side, he... View Details

Keywords: by James K. Sebenius

11 Mar 2015
Research & Ideas

How Do You Grade Out as a Negotiator?

confident about and what you need to work on." According to how the points are allocated, the app sorts the user into one of five basic negotiating styles, derived from Wheeler's past research (see chart) each with its own strengths and... View Details

Keywords: by Michael Blanding

05 May 2003
Research & Ideas

SEC Commissioner Sees “Healing and Reform”

optimism were New Jersey Senator and former Goldman Sachs co-head Jon S. Corzine, and Ernst & Young chairman James S. Turley. In assessing the current business climate at the Restoring Confidence in American Business conference at... View Details

Keywords: by Catherine Walsh

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

act on them. "Business leaders need both frameworks and sound judgment to effectively leverage data and experiments." In his course and book, Luca aims to instill a scientific mentality in students so they can confidently apply these... View Details

Keywords: by Danielle Kost

15 Sep 2015
First Look

September 15, 2015

an associated 90% confidence interval of (2.3%, 17.8%). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49523 2015 The Changing Frontier: Rethinking Science and Innovation Policy Information Technology and the... View Details

Keywords: Sean Silverthorne

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