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- All HBS Web (369)
- Faculty Publications (110)
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
stocks and mutual funds. An "investment bar" offered personal computers where the customer could do her banking, check her investment portfolio, or just surf the Internet. There were comfortable couches, where she could relax,... View Details
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
than doubling the unit cost of the aircraft. The amount of electronics equipment in a modern fighter aircraft is astounding. An Air Force general captured the essential change: "In the past, the Air Force used to buy airplanes and... View Details
- 01 Jun 1996
- News
1996 Global Alumni Conference Probes "Information Revolution"
a computer monitor, Associate Professor David M. Upton displayed materials from his course, Designing, Managing, and Improving Operations, available on its World Wide Web home page. Upton first presented an View Details
Keywords: Daniel Penrice
- 18 Mar 2001
- Research & Ideas
Want to Be an Entrepreneur? [Part I]
Founded in 1997 to revolutionize the mundane printing business with new display technology, the company had its eye on multibillion-dollar markets like electronic newspapers. But to realize that vision, its scientists had to get into... View Details
Keywords: by John S. Rosenberg
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
LISH team: LISH has longstanding interest in and experience with solving problems in computer vision, image analysis, and advanced analytics through crowdsourcing. We have extended our work and research into the field of medical image... View Details
- 04 Mar 2016
- Research & Ideas
Is E-commerce at Risk in Apple's Security Dispute with the FBI?
working to undo something the company prides itself on—if there is backdoor in this day and age, no matter how secretive it is, some hacker will get access to it. And then all bets are off. In the electronic world, the world of the... View Details
- May 1992 (Revised July 1994)
- Case
Breaking with the Past?: Four Examples of Product Change
Describes four examples of product change where the new version of the product makes a "break with the past" in some important respect. The four examples are those of the IBM PS/2 family of personal computers, Lotus 1-2-3 spreadsheet software, Nikon's line of SLR... View Details
Keywords: Product Design; Change; Computer Industry; Computer Industry; Computer Industry; Computer Industry
Dhebar, Anirudh S. "Breaking with the Past?: Four Examples of Product Change." Harvard Business School Case 592-097, May 1992. (Revised July 1994.)
- 14 Oct 2009
- First Look
First Look: October 14
the strong hardware and manufacturing bias and hierarchical structures of Japan's computer and electronics firms is largely responsible for the virtual non-existence of a standalone software sector. Second,... View Details
Keywords: Martha Lagace
- 01 Nov 2012
- Research & Ideas
Book Excerpt: Judgment Calls
starting a computer dating service (almost before there were computers), selling and installing waterbeds, launching discotheques in drive-in movies, trying to invent a new kind of lasagna pan, producing a just-miss Hollywood movie, or... View Details
- 05 Feb 2008
- First Look
First Look: February 5, 2008
Ostrovsky, and Schwarz. We prove that convergence occurs with probability 1, and we compute the expected time until convergence. Download the paper: http://www.hbs.edu/research/pdf/08-056.pdf Attracting Flows by Attracting Big Clients:... View Details
Keywords: Martha Lagace
- 01 Apr 1997
- News
A Conversation with Dean Clark
important initiatives. BULLETIN: There have been a number of obvious manifestations of progress on the technology initiative, including the shift to an Internet-based communications system at the School, the availability of full-motion video in View Details
- 01 Jun 2015
- News
Ink
Book Review: Learning from Bill, Andy, and Steve The tuxedoed trio looking out from the cover of Harvard Business School Professor David B. Yoffie’s new book on strategy can be seen as the modern-day Mount Rushmore of business. At their peaks, Microsoft’s Bill Gates,... View Details
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
microprocessors to computer makers such as Compaq and Dell. The company competes with chipmaker Advanced Microdevices and complements Microsoft's operating system and applications software. Ironically, the businesses that are creating... View Details
- 23 Jul 2013
- First Look
First Look: July 23
coverage, care delivery, and spending. Purchase this case: http://hbr.org/search/712466-PDF-ENG Harvard Business School Case 613-056 ASUSTeK and the Google Nexus 7 Tablet Days after Jerry Shen introduced a new tablet computer at the... View Details
Keywords: Anna Secino
- 01 Dec 2011
- News
At Your Service
transactions, saving money shouldn’t be the sole guiding force. “Whether it’s pumping your own gas or troubleshooting your own computer problems on a website, companies that design those interactions purely to cut costs don’t succeed. But... View Details
Keywords: Deborah Blagg; customer service; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
in our old electronic medical records, we had never asked questions about swallowing. You couldn't even tell from those records when and whether a patient was eating normally, which of course is important. So all of this gets to the fact... View Details
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
users control of other computers remotely is priced as low as $20. And business is booming. A PricewaterhouseCoopers survey found that global security incidents rose 38 percent in 2015—the biggest jump in the survey’s 12-year history.... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
old existing companies' opinions, they tend to project themselves," remarked Yasunobe. He tried to place the issue in the perspective of a U.S. industrial setting. "If we listened to the leading computer companies in the U.S. in... View Details
Keywords: by Hilah Geer
- 26 May 2015
- First Look
First Look: May 26
diseases, and seamlessly integrating Twine with a client organization's electronic medical record (EMR) system and information technology (IT) infrastructure. The need to solve these problems had become more pressing since Twine was named... View Details
Keywords: Sean Silverthorne
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
a concurrent change in electronic transaction standards allowed hospitals to document a larger number of diagnoses per claim, which had the effect of reducing risk-adjusted patient readmission rates. Prior studies of the HRRP relied upon... View Details
Keywords: Dina Gerdeman