Complicity - Publications - Faculty & Research

30 May 2018
Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

results will help retailers work through the complicated pricing puzzle and pinpoint the best fit for their businesses. In deciding whether to self-match, companies should start by determining whether their competitors are already doing... View Details

Keywords: by Dina Gerdeman; Retail

13 Jan 2023
Research & Ideas

Are Companies Actually Greener—or Are They All Talk?

Most companies now account for social good in their financial reports in some way, but with regulation scattershot and evolving, it’s complicated for investors to assess so-called ESG reports. The disclosures, known as Environmental, Social, and Governance reports,... View Details

Keywords: by Rachel Layne

28 Nov 2023
Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

professor Meg Rithmire describes in a recent book, Precarious Ties: Business and the State in Authoritarian Asia. Complicating matters, the 80 or so existing autocracies come in all shapes and sizes, and are often described as either... View Details

Keywords: by Sean Silverthorne

11 Apr 2023
Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

benchmark somebody's performance for pay? If the benchmark keeps changing, it complicates several things. So there’s a simple advantage that comes from using standard frameworks. Awada: I take a much more practical view. In the last five... View Details

Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail

Web

Business History - Faculty & Research

the free labor wage system, two obstacles complicated legislative action. Any law meant to enhance laborers' rights could neither favor one class over another nor infringe any workingman's ability to make voluntary contracts. These... View Details

28 Mar 2024
News

Rooms with a View

creating a talent pipeline and reducing turnover by as much as 40 percent. Rating an employee’s individual performance is a complicated question, Mirza explains, because of the variables inherent in the hospitality industry. A manager who... View Details

Keywords: April White; photos by Christina Gandolfo; Hospitality

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

we now see an industry back on its heels, massively disrupted by an external force so unprecedented it is almost unfathomable. The severity of this business interruption will continue to endure and be further complicated by the mandate of... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

that, “It doesn’t have to be complicated people who are ‘engaged’ in their work (which means that they are psychologically and emotionally attached to it ) are something like 25-50 percent more productive than people who aren’t.”... View Details

Keywords: by James Heskett

14 Sep 2021
Blog Post

Top 5 Myths About HBS

complicated business issues into light and how we think about decision-making as we develop into business leaders. Chad: One of the things that we have learned over the years is just how much financial barriers can play a role in who has... View Details

14 Dec 2007
Op-Ed

When Your Product Becomes a Commodity

profitable customers) to extract maximum scale economies in procurement, manufacturing, and distribution. 4. If you aren't the low cost producer, complicate your pricing structures so customers can't easily make side-by-side comparisons,... View Details

Keywords: by John Quelch

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

complicated them: Cost-cutting and remote work mean that both the acquisition and bonding drives are harder to meet via traditional means such as raises and team outings. Uncertainty around the pandemic itself, and its effect on... View Details

Keywords: by Boris Groysberg and Robin Abrahams

29 Jan 2024
Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details

Keywords: by Rachel Layne

18 Jun 2024
Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details

Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing

03 Jun 2002
Research & Ideas

How to Succeed With Your New Boss

such as over how much information the boss wants (and you want to give) and how involved the boss wants to be (and you want him or her to be) in the details of what you are doing. Rather than allowing misunderstandings to complicate your... View Details

Keywords: by Michael Watkins

November 2019
Article

A Review of Bundled Payments in Total Joint Replacement

By: Olivia Manickas-Hill, Kevin J. Bozic and Thomas W. Feeley

The Bundled Payments for Care Improvement (BPCI) initiative, developed by the U.S. Center for Medicare & Medicaid Innovation, aims to reduce health care expenditures while maintaining or improving patient outcomes.
Several published reports evaluating the impact... View Details

Keywords: Bundled Payments; Health Care and Treatment; Cost Management

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2020
Chapter

Business, Ethics and Institutions. The Evolution of Turkish Capitalism in a Comparative Perspective

By: Asli M. Colpan and Geoffrey Jones

This chapter offers a survey of the evolution of Turkish capitalism from the 19th century Ottoman Empire until the present day. It shows that Turkish business over the last century and a half was shaped in an institutional context similar to those in many developing... View Details

Keywords: Business Groups; Capitalism; Entrepreneurship; Ethics; Government and Politics; History; Religion; Business History; Turkey; Central Asia; Middle East

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Web

Health Care - Faculty & Research

conversations with the AI, Kuyda faced a pivotal decision: Should she restrict these exchanges or embrace them as the platform's natural evolution? This choice was complicated by the need to safeguard Replika's brand, prevent misuse,... View Details

19 Apr 2010
Research & Ideas

The History of Beauty

global beauty powerhouse over the last two decades; and Shu Uemura, the Japanese makeup artist who created an exquisite, and now global, brand. A further complication in reaching a definitive answer to whether there are gender advantages... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

through me and my data science team,’” Datar says. “It was a bold decision because it was much costlier and more complicated to design flexible architecture that managers could easily interact with.” Take a calculated approach to using... View Details