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- All HBS Web
(703)
- People (1)
- News (173)
- Research (426)
- Events (3)
- Multimedia (3)
- Faculty Publications (224)
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
deferral of payments, new payment terms, and renegotiation of rates to those in need. Such efforts will encourage longer-term relationships and loyalty, which will increase revenue and reduce transaction costs. DoorDash is temporarily waiving View Details
- 01 Jan 2013
- News
Roger W. Sant, MBA 1960
Cofounder and Chairman Emeritus, The AES Corporation Download Sant profile Return to Alumni Achievement Awards main page TIMELINE 1931 Born, Los Angeles, California 1955 Earns BS, Business Management, Brigham Young University 1955 View Details
Keywords: Susan Young
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
with technology take longer, they're harder to follow. I'm involved, in addition to running Merck, I co-chair the commission in New Jersey about re-opening the state. Corporate America is asking what it needs to do about racial... View Details
- Web
Investment Banking & Securities Underwriting | Baker Library | Bloomberg Center | Harvard Business School
creation of department store groups such as Federated Department Stores, Allied Department Stores, and Interstate Department Stores. In 1927, Mazur published Principles of Organization Applied to Modern Retailing . Commissioned by the... View Details
- 18 Jan 2022
- Research & Ideas
How Eliminating Non-Competes Could Reshape Tech
Harvard Business School says. As part of a sweeping executive order aimed at promoting competition in the American economy, US President Joe Biden specifically called out non-compete agreements as hurtful to innovation and workers. Issued last July, the order asks the... View Details
- 21 Jun 2022
- HBS Case
Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams
Commission has taken accusations against Microsoft seriously in the past, he says. Yoffie adds that Salesforce’s next crucial decision is whether to keep selling Slack as a premium service, add it to a service bundle, or offer it for... View Details
- 11 Oct 2023
- News
Soldier On
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes In November of 2022, 33-year-old Phillip Jones (MPA/MBA 2021) was elected mayor of Newport News, Virginia, where he had spent part of his childhood. The son of two Air Force veterans, he served six years in... View Details
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
Washington and Manhattan. On-the-ground presence would have provided invaluable local intelligence on fast-changing currents of opinion. Beyond broad polling that indicated 70 percent support for the new headquarters, it is not clear whether Amazon View Details
- Web
Additional Outdoor Sculpture | About
— Aldrich Lawn | Learn More John Safer Search, 1983 — Mellon Courtyard | Learn More Joel Shapiro Untitled, 2003 — Peterson Park | Learn More Exhibitions Sentinel (Mami Wata) Exhibition 2022-2027 Originally commissioned for the art... View Details
- 31 Oct 2011
- Research & Ideas
The Most Powerful Workplace Motivator
a high-volume sale at the beginning of a quarter would receive a higher commission on any additional sales in the same quarter. A salesperson expecting a large sale early in the first quarter of the year would rationally want to delay any... View Details
Keywords: by Carmen Nobel
- Web
Historical Data & Sources - Business History
Regan, MBA 2016 Download Data Set in Excel Telegraphic Communication J. G. Bartholomew, ed., Atlas of the World's Commerce (London: George Newnes, 1907), pp. 30-31, map. Telephone Rates between NYC and Select Cities Historical Statistics of the United States Federal... View Details
- 01 Oct 1996
- News
Trading Up — Kenneth D. Brody (MBA 1971)
Commission on United StatesPacific Trade and Investment Policy. "If successful," Brody explains, "our commission will set a new direction for trade and investment policy with the Pacific Rim countries.... View Details
Keywords: Garry Emmons
- 16 Nov 2015
- Research & Ideas
Does Competition Make Us More Creative?
process and then understand how it works is very difficult, however. Gross showed some creativity in finding an innovative way to do just that. His study looked at graphic design competitions that take place via online platforms that help companies View Details
- 08 Mar 2004
- Research & Ideas
Creating Value in Your Business Ecosystem
need for eBay to maintain expensive centralized monitoring and feedback systems. The company can charge commissions that are no higher than 7 percent of a given transaction—well below the typical 30 percent to 70 percent margins most... View Details
Keywords: by Marco Iansiti & Roy Levien
- Web
The 20th Century Zeitgeist - Leadership
Act Federal Trade Commission established Personal income tax reinstituted Influence: Low 20 1920 s 19 U.S. Steel and Alcoa withstand antitrust accusations Personal and corporate tax rates cut Airmail service starts Influence: High 30 1930... View Details
- 15 Nov 2018
- Book
Can the Global Food Industry Overcome Public Distrust?
JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
disclosures with the US Securities and Exchange Commission (SEC). While many companies have been trying to build more inclusive workplaces, only half of S&P 500 companies had gone as far as naming a chief diversity officer as of 2021,... View Details
Keywords: by Sean Silverthorne
- Web
Outdoor Spaces | About
The upkeep and beautification of many outdoor spaces across the HBS campus are due to the generosity of Tom Theobald (MBA 1960). Wall of Recognition of Service to Country The Wall of Recognition of Service to Country was commissioned to... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
dealership can be effective tools, although sales staffs also know the walk-away tactic and sometimes even encourage it to put a deal in play. Experts also suggest buyers hunt down dealerships that are moving away from sales commissions... View Details
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
significant upfront costs in the form of severance. Pay cuts can be temporary or permanent. The challenge with salary cuts is that your best people, the ones with the most work options, may choose to leave the firm. A study of an inbound call center showed that when... View Details
Keywords: by Boris Groysberg and Sarah Abbott