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- All HBS Web
(3,380)
- People (12)
- News (854)
- Research (1,684)
- Events (20)
- Multimedia (31)
- Faculty Publications (953)
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
discuss the findings. Sean Silverthorne: Traditionally we've thought of innovation as something done internally by a business, often through a centralized R&D team. But your study discusses a trend where companies innovate in View Details
Keywords: by Sean Silverthorne
- 24 Jun 2016
- Op-Ed
Why Brexit is a Big Deal
The consequences of yesterday's vote by the British people to leave the European Union will be far-reaching, but there is no reason for global markets to panic. Brexit is a vote against the European Union. Once heralded as the engine of... View Details
Keywords: by John Quelch
- June 1995 (Revised February 1998)
- Case
Welsh Water (A): General Information
This is a four-player negotiation simulation in which a newly-privatized British water utility must deal with contentious unions and national collective-bargaining agreements. Explores the question of coalitions and multi-lateral negotiations, and the value of... View Details
Robinson, Robert J. "Welsh Water (A): General Information." Harvard Business School Case 895-040, June 1995. (Revised February 1998.)
- June 1995 (Revised April 1996)
- Case
Welsh Water (F): Postscript
This is a four-player negotiation simulation in which a newly-privatized British water utility must deal with contentious unions and national collective-bargaining agreements. Explores the question of coalitions and multi-lateral negotiations, and the value of... View Details
Robinson, Robert J. "Welsh Water (F): Postscript." Harvard Business School Case 895-045, June 1995. (Revised April 1996.)
- 16 Nov 2015
- Video
Diversity Perspectives
- 17 May 2024
- Blog Post
Blending Heritage and Innovation: Lisa Yan (MBA 2025)
initiatives. AABA, in collaboration with students and organizations across campus, is proud to share and honor the stories of our community members. Meet Lisa Yan (MBA 2025), a trailblazer in the tech... View Details
- September 2002 (Revised June 2003)
- Case
Cartier v. Metro
Metro, a German wholesaler, sued Cartier, a French luxury retailer, to require Cartier to honor Cartier's guarantee on its watches that Metro sold, even though Metro is not part of Cartier's selective distribution network. Is such a network incompatible with the... View Details
Keywords: Lawsuits and Litigation; Distribution Channels; Apparel and Accessories Industry; France; Germany; European Union
Bagley, Constance E., and Claude Mosseri-Marlio. "Cartier v. Metro." Harvard Business School Case 803-054, September 2002. (Revised June 2003.)
- June 2020
- Case
RBC: Transforming Transformation (A)
By: Ethan Bernstein, Francesca Gino and Aldo Sesia
In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details
Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada
Bernstein, Ethan, Francesca Gino, and Aldo Sesia. "RBC: Transforming Transformation (A)." Harvard Business School Case 920-008, June 2020.
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
importance of including business-side managers in certain key decisions so that all are invested in a successful outcome. In other words: Successful IT strategy and management is now extremely dependent on collaboration View Details
Keywords: by Martha Lagace
- June 1995 (Revised August 1998)
- Case
Welsh Water (E): General Information and Confidential Instructions for Pat Cooper, Lead Negotiator for NUPE
This is a four-player negotiation simulation in which a newly-privatized British water utility must deal with contentious unions and national collective-bargaining agreements. Explores the question of coalitions and multi-lateral negotiations, and the value of... View Details
Robinson, Robert J. "Welsh Water (E): General Information and Confidential Instructions for Pat Cooper, Lead Negotiator for NUPE." Harvard Business School Case 895-044, June 1995. (Revised August 1998.)
- June 1995 (Revised August 1998)
- Case
Welsh Water (D): General Information and Confidential Instructions for Sam Johnson, Lead Negotiator for SWAB
This is a four-player negotiation simulation in which a newly-privatized British water utility must deal with contentious unions and national collective-bargaining agreements. Explores the question of coalitions and multi-lateral negotiations, and the value of... View Details
Robinson, Robert J. "Welsh Water (D): General Information and Confidential Instructions for Sam Johnson, Lead Negotiator for SWAB." Harvard Business School Case 895-043, June 1995. (Revised August 1998.)
- June 1995 (Revised August 1998)
- Case
Welsh Water (C): General Information and Confidential Instructions for Chris Smith, Lead Negotiator for NALGO
This is a four-player negotiation simulation in which a newly-privatized British water utility must deal with contentious unions and national collective-bargaining agreements. Explores the question of coalitions and multi-lateral negotiations, and the value of... View Details
Robinson, Robert J. "Welsh Water (C): General Information and Confidential Instructions for Chris Smith, Lead Negotiator for NALGO." Harvard Business School Case 895-042, June 1995. (Revised August 1998.)
- June 1995 (Revised August 1998)
- Case
Welsh Water (B): General Information and Confidential Instructions for M. Harrington, Lead Negotiator for Welsh Water
This is a four-player negotiation simulation in which a newly-privatized British water utility must deal with contentious unions and national collective-bargaining agreements. Explores the question of coalitions and multi-lateral negotiations, and the value of... View Details
Robinson, Robert J. "Welsh Water (B): General Information and Confidential Instructions for M. Harrington, Lead Negotiator for Welsh Water." Harvard Business School Case 895-041, June 1995. (Revised August 1998.)
- 13 Mar 2005
- Research & Ideas
The Tricky Business of Nonprofit Brands
organizations face a similar set of challenging questions as they enter the twenty-first century. How should they respond to the increasing number of complex emergencies? To what extent should they cooperate with national governments and... View Details
Keywords: by Manda Salls
- Profile
Luc Sirois
vision is Hacking Heath, a Montreal-based social collaborative that hosts weekend brainstorming sessions, or “hackathons,” to spur innovation in the industry and, ultimately, save lives. “The end game is to transform health care View Details
- September 2013
- Article
Testimonials Do Not Convert Patients from Brand to Generic Medication
By: John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian and Gwendolyn Reynolds
Objectives: To assess whether the addition of a peer testimonial to an informational mailing increases conversion rates from brand name prescription medications to lower-cost therapeutic equivalents, and whether the testimonial's efficacy increases when... View Details
Keywords: Testimonial; Peer Information; Social Proximity; Communication; Generic Medication; Familiarity; Marketing Communications; Decision Choices and Conditions; Identity; Health Care and Treatment; Marketing Reference Programs; Power and Influence; Brands and Branding; Health Industry
Beshears, John, James J. Choi, David Laibson, Brigitte C. Madrian, and Gwendolyn Reynolds. "Testimonials Do Not Convert Patients from Brand to Generic Medication." American Journal of Managed Care 19, no. 9 (September 2013): e314–e316.
- October 1976 (Revised October 1985)
- Case
Washington Post (A)
Concerns the 1975 strike of the pressmen against the Washington Post. Illustrates the importance of past practices of both unions and management and collective bargaining. Also illustrates implementation problems associated with new technologies as well as problems... View Details
Keywords: Management Practices and Processes; Labor Unions; Journalism and News Industry; District of Columbia
Fulmer, William E. "Washington Post (A)." Harvard Business School Case 677-076, October 1976. (Revised October 1985.)
- 17 Nov 2023
- Blog Post
HBS Veteran Spotlight: Rex Willis (MBA 2024)
of veterans. This post was prepared in collaboration with the Armed Forces Alumni Association (AFAA). Growing up, like many other children, I aspired to pursue careers in professions such as medicine, law,... View Details
- February 2022
- Case
Cleveland Clinic Abu Dhabi: Leading Through the Fog of the COVID-19 Pandemic
By: Linda A. Hill and Emily Tedards
As COVID-19 began to take lives, destroy healthcare systems, and shut down economies across the globe, Dr. Rakesh Suri, Chief Executive Officer of Cleveland Clinic Abu Dhabi, and his executive team adapted their leadership to instill the new levels of agility and... View Details
Keywords: Organizational Behavior; Culture; Organizational Culture; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Innovation; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Teamwork; Ecosystem; Agility; Partnerships; Data-driven Decision-making; Operating Model; Risk Management; Virtual Work; Team Dynamics; Telemedicine; Metrics; Globalization; Pandemic; COVID-19; Hospital; Healthcare; United Arab Emirates; Middle East; Health Care and Treatment; Health Pandemics; Organizational Change and Adaptation; Crisis Management; Leading Change; Leadership Style; Digital Transformation; United Arab Emirates; Middle East
Hill, Linda A., and Emily Tedards. "Cleveland Clinic Abu Dhabi: Leading Through the Fog of the COVID-19 Pandemic." Harvard Business School Case 422-057, February 2022.